On our recent trip to Fairbanks we booked 3 different tours with Ben. He is an outstanding guide and goes out of his way for his clients even for folks not on his tours. We took the city tour and we were at North Pole Alaska when we ran into 2 folks who were waiting for the bus to return and take them back to Fairbanks. We had plenty of room in the van so Ben offered them a ride back to Fairbanks with us. We didn't see the Northern Lights on our scheduled night so Ben offered us a discounted price for the next night. We accepted and thankfully saw the Aurora on the 2nd night. If he hadn't offered a discount I probably wouldn't have gone back. Even though we didn't see the Aurora on the 1st night, Ben went out of his way to keep us entertained with stories, videos, and the hoop dance. There was another tour company there also that night and it had nothing planned for its clients. Ben cares about his customers and gives his all to make sure that you get more than your monies worth. The dog sled people that Ben works with are outstanding also and that was a big thrill for us. Maybe my wife and I aren't as sophisticated as some of the other people who wrote reviews but we found Ben very charming, witty and very knowledgeable about all of his tours. I will book again with Ben when we return to Fairbanks next year.
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