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“Good Place” 4 of 5 bubbles
Review of BEST WESTERN PLUS Chena River Lodge

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BEST WESTERN PLUS Chena River Lodge
Ranked #3 of 23 Hotels in Fairbanks
Certificate of Excellence
Fairbanks, United States
1 review
“Good Place”
4 of 5 bubbles Reviewed May 13, 2014

Desk clerks are friendly, rooms are great, bed is comfortable, no pool but that was OK. Breakfast is continental. Breakfast starts late on weekends so go down there too early, even if the book in your room tells you it starts earlier. Overall, it was a decent place to stay, would stay again if I'm in that area of Fairbanks.

  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Tracy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChenaRivergm, Front Office Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review, May 21, 2014
Tracy-

I'm glad you were satisfied with your stay. I apologize for the confusion over breakfast times. Hope to see you when you come back to Fairbanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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738 reviews from our community

Traveler rating
    375
    254
    68
    29
    12
See reviews for
191
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113
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Kerang, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 3, 2014

we stayed six nights the room was very nice and quite. the staff were very helpful and friendly the bed was very comfortable. great range at breakfast. i would recommend this hotel to anyone and will stay again

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dean a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChenaRivergm, Front Office Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review, May 21, 2014
Dean-

Thank you for the nice review. I'm happy you will stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wasilla, Alaska
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 24, 2014

Chena River Lodge, Best Western Hotel in Fairbanks, Alaska is a wonderful, quiet, comfortable place to stay whether you are on vacation, or in town for business. The bed was comfortable, clean room, nice decor. Good TV and a place to hook up your computer with wifi. People working there were all very nice and helpful. I would sincerely recommend this hotel to anyone needing a comfortable place to stay, convenient to all places in town and reasonable. The breakfast that was served there was very good, lots of choices and delicious. I will certainly stay there each time I go to Fairbanks from now on. And I will recommend the hotel to anyone going there.

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChenaRivergm, General Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review, May 1, 2014
Mary,
I am so happy to hear that you enjoyed your stay with us. It was exciting to see that you enjoyed our breakfast, we've worked very hard on it. Hope to see you next time you're in Fairbanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 22, 2014

I stayed four nights in April and found the staff to be very friendly and helpful. The room was very nice and comfortable, and the curtains and blknds easily darken the rooms for day sleeping if you are out watching the northern lights or if you happen to be there during the long daylight hours of summer. The main parking lot is small but there is plenty of parking in a secondary lot. It was a great stay.

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DigitalTouron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChenaRivergm, General Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review, May 1, 2014
Blackout curtains are essential to life in Alaska with our long days of daylight in the summer. They are very helpful. I would like to thank you for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 21, 2014

Wonderful staff!~ friendly and helpful. The breakfast is very good. The ladies who help with the breakfast are great.Bella at the front desk was a pleasure to deal with.Autumn and Jackie were also very good at their jobs.It felt more like a restaurant then a hotel breakfast. I would definitely recommend this hotel to anyone who travels to Fairbanks. Clean rooms, friendly staff,good food. A winner all around.

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank 6443zig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChenaRivergm, General Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review, May 1, 2014
I completely agree with you. Autumn, Jackie and Bella are wonderful individuals. We are very proud to have them working at the Best Western Plus Chena River Lodge. They saw your comments and asked me to thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wollongong, Australia
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed April 19, 2014

We stayed here one night either side of a longer stay in fairbanks. The hotel is close enough to the airport and railway station - one tip, with 2 companies the best western will pay for your transfer as long as you get the taxi driver to wait. This was a great service, just wish we had known about it before we arrived!
Beds were comfy, location was decent (not much around if you dont have a rental car) breakfast included however only enough seats for maybe 20 people. We were on the first floor and it seemed really noisy above us til early hours of the morning.
Staff were lovely. Would probably stay here again for a short stay.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jjKovacs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChenaRivergm, General Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review, May 1, 2014
We are delighted you enjoyed your stay with us and had the opportunity to visit both of our locations in Fairbanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anchorage, Alaska
1 review
4 of 5 bubbles Reviewed April 14, 2014

This is a great hotel to stay at. I will stay here again while in Fairbanks. The value and service for this hotel was great. Bed are comfortable and staff is very nice and professional. Location was close to airport and food which made it very nice for travel.

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChenaRivergm, General Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review, May 1, 2014
Nancy,
Thank you for your kind remarks. I am happy you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Chena River Lodge

Property: BEST WESTERN PLUS Chena River Lodge
Address: 1255 TVSA Way, Fairbanks, AK 99706
Phone Number:
Location: United States > Alaska > Fairbanks
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Fairbanks
#2 Romantic Hotel in Fairbanks
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Chena River Lodge 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks. Feel right at home at this recently opened Fairbanks, Alaska hotel with modern furnishings and generous amenities. The sizeable, tidy and smoke-free rooms at the BEST WESTERN PLUS Chena River Lodge offer high-speed Internet access, a refrigerator, a desk, cable satellite television and a coffeemaker. Each morning, hotel guests can get a start to their day with a complimentary full continental breakfast.This Fairbanks hotel's business center allows business travelers to stay productive. This Alaska lodge also offers meeting spaces accommodating up to 15 people. Unwind after a long day of sightseeing or out-of-town work in the fitness center at this Fairbanks hotel.Vacationers can enjoy convenient freeway access, allowing for quick and easy visits to nearby local attractions - such as the Museum of the North, Alaska at 40 below, the El Dorado Gold Mine and the Ice Museum - most of which are only five minutes away. Families vacationing at this Fairbanks, AK hotel will be delighted to spend the day taking a cruise on the Riverboat Discovery or playing at Pioneer Park, Alaska's largest amusement park. This Fairbanks, AK hotel is the closest hotel to the University of Alaska, Fairbanks, making this the perfect location for visiting parents, students and staff to stay. Guests can rest assured, as a hospital is only five minutes away. The Fairbanks International Airport is also only a couple miles away from this Alaska hotel.For an affordable stay at an exceptional hotel in Fairbanks, Alaska, reserve a stay online at the BEST WESTERN PLUS Chena River Lodge! ... more   less 
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Also Known As:
Best Western Plus Chena River Hotel Fairbanks
BEST WESTERN PLUS Chena River Lodge Fairbanks, Alaska

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