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“Spare of the moment trip.”

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Best Western Plus Chena River Lodge
Ranked #7 of 24 Hotels in Fairbanks
Certificate of Excellence
Reviewed October 18, 2013

Decided to run up to Fairbanks while we were on vacation in Anchorage. Wow, glad we did. This was one of the nicest hotels, especially for the in season, night before reservations. Great price. Wonderful service. Good breakfast. Best beds. Too comfortable to get out of! Thanks for making our stay worthwhile!

  • Stayed: July 2013, traveled as a couple
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Thank MKLadyS7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChenaRivergm, Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded October 24, 2013

Spur of the moment trips can be made or not by the choice of your accommodations. We are proud to have been able to MAKE your stay worth the run from Anchorage and to be your host. We strive to be the best with all of our guests and this will continue well into the future. We look forward to being your host on your next visit to Fairbanks when we will be able to "WOW" you even longer.

Shalanda Rosemond
General Manager

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Reviewed October 17, 2013

We stayed at the Best Western Chena River Lodge during our recent visit to Alaska. The hotel overall was clean and the rooms were comfortable. It's conveniently located to the Riverboat Discovery and Gold Dredge 8 Tours. It's also very convenient to Parks highway. This hotel offers FREE breakfast with more than just continental items. The business center does not have a printer but the front desk clerk was very helpful in helping me print our boarding passes for our flight home. Overall a great place to stay while in Fairbanks.

  • Stayed: September 2013, traveled as a couple
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Thank Yvonnes_Travel_Tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded October 24, 2013

We appreciate that our hotel was your choice of accommodations during your recent stay to Fairbanks. It is always great when we see that we continue to hit the mark with our guests in all aspects. I do apologize that we did not have a printer in the business center - we are working on that and hope to have one in place before your next visit.

Shalanda Rosemond
General Manager

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Reviewed October 14, 2013

We stayed at this Best Western on Tuesday, 17 September 2013. The faciliy is CLEAN! The room and the bathroom were CLEAN! The beds are very comfortable. Our room was spacious, and very nicely decorated. The location is pleasant, private and away from any surrounding noise.with plenty of easy access parking.

The young lady at the front desk was the most proficient and friendly lady we dealt with during our entire 24-day trip, during which we stayed at a different motel every night.

The price for the overall quality of lodging is very favorable indeed. This room was the best room for the best price in one of the best locations of our entire trip. Our expectations were exceeded!

  • Stayed: September 2013, traveled with friends
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1  Thank Allen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded October 24, 2013

Best Western Plus Chena River Lodge - Fairbanks strives to make sure all of our guest rooms are the cleanest around and we are exicited to see that you found everything to be in order and just as clean and comforable. On your next visit to Fairbanks we look forward to having the opportunity to exceed your expectations once again.

Shalanda Rosemond
General Manager

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Reviewed October 14, 2013

The hotel is fairly new and the rooms were nice and comfortable also. Good internet access as well. Its fairly easy to find and get to the hotel, and close to most things you would need to get to in Fairbanks. Its close to the Parks HWY, so if you are say coming in from Anchorage late at night and you don't know your way around Fairbanks, this place is a good bet and pretty easy to find. It does have a free breakfast in the morning including some hot items...of course not a 5-star buffet but very sufficient to get your day started.

We did personally not use any of the amenities since we were busy doing activities during the day and then aurora hunting at night. I would say give this place a try if you ever need a hotel in FB.

  • Stayed: September 2013, traveled as a couple
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2  Thank Scotts_Travel_Tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded October 24, 2013

We Thank You for staying with the Best Western Plus Chena River Lodge during your recent visit to Fairbanks. Excited to see that we had everything to make your stay a comforable one and look forward to being your host on your next visit to Fairbanks.

Shalanda Rosemond
General Manager

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Reviewed October 14, 2013

The staff were helpful and professional. The hotel is beautiful and cared for. Breakfast was good and the location is great for accessing Fairbanks and the Airport. Perfect stay to Begin your Moose or Caribou hunting adventure.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Best Western
Thank Fishtexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded October 24, 2013

Best Western Plus Chena River Lodge appreciates you choosing our property for your accommodations while visiting Fairbanks prior to your hunting adventure. We hope that you had much success on your hunt. We do strive to provide top of the line service to all of our guests and looks like we have not failed you. We look forward to being your host on your future visits to Fairbanks.

Shalanda Rosemond
General Manager

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Reviewed October 12, 2013

We booked this hotel for our first two days in Fairbanks just to get over initial jetlag and settle into the area before beginning our "real" vacation. We were expecting an OK place but we found it to be so much better that we wound up booking for another 10 nights, for our "real" vacation.

The hotel is located in a very convenient spot - only 2.1 miles from the airport; very close to the Fred Meyer store (which we loved), the Safeway, and other businesses and restaurants and tourist attractions.

The staff were mostly younger people, and every one of them was warm, cordial, polite, and helpful. By the end of our stay they almost seemed like family to us. In particular, I would like to commend Heather (desk staff) and Jackie (breakfast attendant) for their help and friendliness.

The complimentary breakfast is a big plus. They offered scrambled eggs, sausage or bacon, potatoes, waffles that you make yourself with their waffle maker, cold cereals and milk, envelopes of instant oatmeal, donuts, toast, muffins, yogurts, fresh fruit, juices, and coffee. It may seem a small thing to others, but I was impressed by the fact that they used heavy-duty plastic forks, knives, and spoons as well as sturdy paper plates and dinner-quality napkins.

Our room was on the first floor and had a king-size bed which was very comfortable. The room seemed significantly bigger than rooms in similar hotels we have stayed at. I liked that toiletries were available two ways - on the tub wall there were dispensers filled with shampoo, conditioner, and shower gel. In the area with the sink, there were little tubes of shampoo, conditioner, and body lotion, as well as two little soaps - all having a wonderful berry fragrance. We also made good use of the in-room microwave and mini-fridge to heat or store the $8 dinners that we bought at the Fred Meyer deli.

The desktop computer in the "business center" room was rarely used by anybody else, so I frequently went there to use it while my husband used our laptop in our room. We also took advantage of the guest laundry to do laundry during our extended stay.

The hotel seemed clean, modern, and well-maintained.. It was large enough to provide all the amenities we wanted but small enough to have that "boutique hotel" feel. I can't think of any negatives except to possibly increase the seating capacity in the breakfast area and perhaps add a couple of drawers in the rooms (there were only two drawers).

Room Tip: Our room was on the first floor, facing the main drag, but the property is set back far enough that...
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  • Stayed: October 2013, traveled as a couple
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Thank New-Retiree-60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded October 24, 2013

Best Western Plus Chena River Lodge strives to provide First Class Platinum Service to all of our guests and we are excited to see we did not fail you on your visit. Jackie and Heather both offer continuous service at the high standards that have been set and we Thank them both immensely for everything they do to take care of our guests. We look forward to serving you and your family on your next visit to Fairbanks. Thank you.

Shalanda Rosemond
General Manager

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Reviewed October 12, 2013

The beds are amazingly comfortable.
The room is extremely clean.
Breakfast - very nice w/ friendly staff.

Needs improvement: Window was left open when I arrived - was 62 degrees in room - but was able to bring up temp quickly. Water temp for shower needs to be hotter - had it cranked all the way up - and it could have been warmer.

Room Tip: Choose river side.
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  • Stayed: October 2013, traveled solo
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Thank Barb30976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded October 24, 2013

Thank you for your comments on your stay while visiting Fairbanks. We appreciate you choosing our hotel while you were here. On the positive side we are excited to see you found our staff friendly, clean rooms and comfortable beds. We do extend our apologies for the mishaps during your stay and appreciate you letting us know so we are able to make changes so this does not happen again to anyone. We look forward to being your host on your next visit to Fairbanks.

Shalanda Rosemond
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Chena River Lodge

Address: 1255 Tvsa Way, Fairbanks, AK 99709-4678
Phone Number:
Location: United States > Alaska > Fairbanks
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Fairbanks
#2 Romantic Hotel in Fairbanks
#2 Family Hotel in Fairbanks
Price Range: $74 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Chena River Lodge 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks. Feel right at home at this recently opened Fairbanks, Alaska hotel with modern furnishings and generous amenities. The sizeable, tidy and smoke-free rooms at the BEST WESTERN PLUS Chena River Lodge offer high-speed Internet access, a refrigerator, a desk, cable satellite television and a coffeemaker. Each morning, hotel guests can get a start to their day with a complimentary full continental breakfast.This Fairbanks hotel's business center allows business travelers to stay productive. This Alaska lodge also offers meeting spaces accommodating up to 15 people. Unwind after a long day of sightseeing or out-of-town work in the fitness center at this Fairbanks hotel.Vacationers can enjoy convenient freeway access, allowing for quick and easy visits to nearby local attractions - such as the Museum of the North, Alaska at 40 below, the El Dorado Gold Mine and the Ice Museum - most of which are only five minutes away. Families vacationing at this Fairbanks, AK hotel will be delighted to spend the day taking a cruise on the Riverboat Discovery or playing at Pioneer Park, Alaska's largest amusement park. This Fairbanks, AK hotel is the closest hotel to the University of Alaska, Fairbanks, making this the perfect location for visiting parents, students and staff to stay. Guests can rest assured, as a hospital is only five minutes away. The Fairbanks International Airport is also only a couple miles away from this Alaska hotel.For an affordable stay at an exceptional hotel in Fairbanks, Alaska, reserve a stay online at the BEST WESTERN PLUS Chena River Lodge! ... more   less 
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Also Known As:
Best Western Plus Chena River Hotel Fairbanks
Best Western Plus Chena River Lodge Fairbanks, Alaska

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