My friend and I and my 2 young children stayed at this Hampton Inn recently on the way from NC to PA. The rooms were clean, the beds comfortable, and the breakfast delicious. What impressed me most, however, is how the staff handled a little "problem" my friend and I had after checking in. When we arrived at our room, our card keys didn't work so my friend went back downstairs to the desk to have them fixed while I stayed in the hall with our luggage and belongings. After a few minutes, my kids became bored and I went 2 doors down the hall to drop them off at my sister's room. When I returned to the hall, a man was rolling my friend's suitcase down the hall along with her laptop! When he saw me he dropped it, but he and his two friends were staying in the room next to ours and their friends, it turned out, had two rooms across from my sister. We reported the problem to the front desk and they assured us it would be taken care of, that they have zero tolerance for such things. We changed floors immediately and went about our business. Later that night, the front desk called our room and said that a police report had been filed and that all 3 rooms of people were being removed! We watched them being escorted out the front door.
We were impressed with the professionalism of the staff at this Hampton Inn and all the Hampton Inns we stayed in over our 10 day trip. Thanks so much!!
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- Also Known As:
- Hampton Inn & Suites Fredericksburg Hotel Fredericksburg
- Hampton Inn And Suites Fredericksburg
- Hampton Inn Fredericksburg
- Fredericksburg Hampton Inn
- Hampton Inn Hotel Fredericksburg