My family and I went the Saturday of Labor Day weekend for dinner, and we're surprised to find the restaurant not very busy. Perhaps it was the holiday weekend. Perhaps it was something else.
We hadn't been to Otani for several months, and it's just not the same. It felt very rushed, even though there were no customers waiting for tables. We made a reservation and were seated immediately. Our waitress took our drink orders right away and when she returned with the drinks, was ready to take our dinner orders. We had barely gotten settled. Our soup and salad were served at the same time--this wasn't always the case. The chef came a few minutes later and got right to business. He was friendly and entertaining, but again, everything felt rushed.
The place isn't looking so great, either. The outside is in serious need of maintenance, and the window treatments inside were practically falling off the walls. It just didn't feel as special as it has in the past.
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