We stayed a weekend in this new hotel and were very happy. Being new, there were a few small snags when checking in and there was a room cleaning issue that turned out to be an honest mistake but the staff was so attentive and concerned. The issues were resolved quickly and respectively.
I think other hotels could take lessons in customer care from this staff. Marriott should be very proud of the team assembled there. There was accountability which is something I have found very rare in the hospitality industry.
The hotel itself is very nice…clean, attractive, well decorated, warm, inviting. Felt like we were staying at a friends home. Loved having a complementary cup of coffee in the lobby area in front of the fireplace.
A full breakfast was included and enjoyed by all. The pool and spa were nice…but the pool was a little cold for me. My kids went in no problem.
The rooms were well appointed and the kitchens were large. This would be ideal for an extended stay. We had a two bedroom suite and had plenty of privacy and space.
I would highly recommend this hotel for business travelers, families or couples.
The location was convenient too. Next to a large mall and across the street from a huge shopping center. It is set back so you felt private. Only 5 minutes from the historic downtown area and sightseeing. Tons of places to eat and kid friendly activities in the Central Park.
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- Also Known As:
- Residence Inn Fredericksburg Hotel Fredericksburg