I usually enjoy stays at Super 8. The typical experience I have when staying at a motel in this franchise leaves me feeling rested, appreciated, and like I got a darn good deal. Not so with this particular location.
First, the entire place smelled like cigarettes, even my non-smoking room. This wouldn't have bothered me, but on this trip I was travelling with my 13-month-old daughter.
Second, since I had booked through Expedia.com, the Front Desk Clerk demanded a twenty dollar deposit. When I asked why, he gave me a weak explanation about Expedia not covering damages if they were to occur. He really wanted my credit card number, but I gave him cash instead. He seemed a little miffed about this.
Third, they ignored my request for a first floor room. The hotel wasn't full yet and I checked in right at the earliest check-in time. I feel this may have had something to do with the $20 deposit thing, but I may be reading into it.
Fourth, the room was worn down and smelled. There were cigarette burns everywhere. The pillows were flattened out.
Finally, upon check-out, the clerk had to leave the counter to physically check my room for damage before I could get my $20 back. That left me with another wait in the lobby with my grumpy child. That was pretty ghetto.
I couldn't believe this hotel was part of the Super 8 chain. My faith in your brand is very tarnished now.
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- Also Known As:
- Super 8 Motel Fredericksburg Hotel Fredericksburg
- Super Eight Fredericksburg
- Super 8 Fredericksburg
- Fredericksburg Super 8
- Fredericksburg Super Eight