We have patronized several incarnations of this Fredericksburg, Virginia, restaurant back when it was called Arbuckle's and then RiverView by two different owners. We have also dined at Tru Luv's on a number of occasions. However, our most recent visit to Tru Luv's will certainly be our last. I was really in the mood for some fried oysters. So, I ordered the Fried Oyster dinner entrée which was priced at around $22.00. The oysters came with French fries. Since it was dinner time, I didn't feel like fries so asked our server if I could get mashed potatoes instead and she replied, "Yes." She went back in the kitchen and talked with the owner who told her I would have to pay $2.00 extra to switch from French fries to mashed potatoes. When she advised me of this I declined to pay the extra money and thought this was ridiculous. I then asked our server if the oyster dinner came with a side dish such as coleslaw or a vegetable. She said "No," but I could pay $4.00 extra for some green beans, and $5.00 extra for asparagus. I thought this was outrageous. It's not so much the extra money, but the fact that you don't get a side dish with this dinner except fries (no substitutions). In addition, in the past Tru Luv's offered a salad with their dinners -- no more! Now if you want a salad, you'll have to purchase one from the menu. So, for $22.00+ all I get for dinner are oysters and French fries. That's it. Oh, you are offered two dinner rolls (one per person), but they aren't the same the same rolls as Tru Luv's used to serve. They are much lighter and not nearly as tasty. Obviously a cost-savings measure switching to a different and cheaper dinner roll recipe. I then told our server that I needed to regroup and choose another entrée from the dinner menu. I made the mistake of ordering the "Jumbo Lump Crab Cakes" dinner at $24.00. As a native Marylander, born and raised near the Chesapeake Bay, I know Blue Crabs. The crabmeat used at Tru Luv's is Asian. Also, the crabmeat was certainly not "Jumbo Lump." Instead, the crabmeat was pulverized and backfin at best (no lumps). The crab cakes also tasted terrible! Anyone who thinks they’re tasty doesn’t know good crab cakes. When the server brought our check she handed us a coupon for 10% off our next dinner. After we settled up, I took the coupon, tore it in half, and placed it on top of our dinner check. I wanted to make a statement that we would not be returning to Tru Luv's. I wish to point out that our server knows us and appreciates that we have dined at Tru Luv's in the past. However, not once did the owner of Tru Luv's come out from the kitchen to try and explain why side dishes cost extra and rationale for charging $2.00 more to switch from fries to mashed potatoes. It's like he has no regard for and could care less about his regular customers and our business means nothing to him. I think that in itself speaks volumes. We were told that Tru Luv's is losing its regular customers for the reasons stated herein. At this rate, it won't be long until Tru Luv's goes out of business. This is also the priciest restaurant in the Fredericksburg Historic Area. There are much better nearby restaurants which offer both a salad and two side-dishes (without paying extra), better menu selections and more competitive prices. We have planned a weekend trip back to Fredericksburg in December and will explore our other restaurant options. This is certainly to the detriment of Tru Luv's owner and will contribute to the eventual demise of this restaurant.
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