Unfortunately ended up at this hotel through priceline name your own price. I stayed in other holiday inns before, they are not fanny hotel but at least worth the money, but this one definitely is the worst, yes I mean worst hotel I ever stayed in my whole life.
The hotel is bad structured and decorated ,the room is old ,dirty and smells like a cheap motel. The highlight of my stay happened around 11 pm last night. I was watching TV and I saw a big fat rat running around in my room ! I felt so disgusted and called the front dest immediately. The front desk just simply said, oh, you can come to the front desk. I packed my stuff and went there. I said I am leaving ,you have rat in your room. I also said at least you should pay my cab fare to another hotel. Their manager came and said, we are not going to pay you anything, you can either change a room or leave . The manager is very rude and arrogant , I never thought a person in hotel business could have that bad kind attitude.
I have to emphasize for the whole time, they didn't offer me a single apology , they didn't offer to help to call me a cab, in fact, they didn't look sorry or embarrassed at all. They just don't give a damn about what just happened. I guess rat in the room happens a lot in their hotel so they really don't think it's anything wrong About that.
My advice, don't stay here, you want a clean nice place has respectful stuff, not a place like this that you can get disease or virus just by simply walking on your room floor.
- Official Description (provided by the hotel):
- The Holiday Inn Brookline-Boston hotel is located just minutes from downtown Boston amidst the charming brownstones and tree-lined streets of historic Brookline. Our hotel is near Boston University, Boston College, Hynes Convention Center, Fenway Park (home of the Boston Red Sox) and many Boston Hospitals, including Children's Hospital, Brigham and Women's Hospital and Dana Farber Cancer Institute. The hotel offers free shuttle service to the Longwood Medical Area.The Holiday Inn Boston-Brookline has a beautiful hotel lounge and restaurant with room service located on our first floor serving you in our 6-story atrium under umbrellas and arches central to our indoor heated pool. This 225 room, pet-friendly Boston hotel also offers free Wi-Fi, fitness room, guest laundry and dry cleaning services, bell service, and an on-site parking garage. Planning a Boston wedding reception, event, or corporate meeting? Let the Holiday Inn Brookline-Boston hotel be your event venue. Our hotel has 4 large hotel meeting rooms accommodating 4 to 400 guests. We have a dedicated and friendly staff here to assist you with all of your event planning needs. Discover all Boston has to offer at the Holiday Inn Boston-Brookline hotel. ... more less
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- Also Known As:
- Holiday Inn Boston Brookline Hotel Brookline
- Holiday Inn Brookline
- Brookline Holiday Inn