We arrived to find that the room I booked weeks ago was not booked for us. We picked out the room over the phone while viewing online with Monica who was very informative about the rooms.
We wanted to be on the 3rd floor w/ a bright open room concept so we picked the Kenmore Room after going over several with her.We paid in advance by phone to reserve it for that purpose Very Very Very disappointed that upon our arrival that the room was booked w/ somebody else.!! We were escorted bottom level room #2 which was drab,dark w/ mini AC unit in window after paying $167.00 and 20.00 for parking. I immediately advised that we rented the Kenmore. Of course there booked! Took us to another room not even close to what we requested after getting upset and asking for a better room a King bed #5 It was better but still not what we booked :( Went shopping came back to realize Ooops..Dirty sheets,pillows & comforter but so exhausted just removed all from bed. Drawers with leftover hair & food when attempted to put clothes in ( left in luggage). Shower Dirty & floors.Bathroom had a sewer odor. And finally the AC goes all night no way to turn off AC its from the lobby. We Slept like crap & FROZE all night. 8:30am a small Kuerig coffee maker, left was 1 plain bagel & english muffin. WOW This SUCKS..Again Very disappointed would not advise to spend your money to stay here. Overall the
employees are nice but the place isn't worth the cash.
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- Also Known As:
- Beacon Inn 1750 Hotel Brookline