Okay, we were seated quickly... Okay, the food was good, really good... But it took almost an hour to be served and although the waitress was nice, once we ordered, it almost seemed like she was avoiding us. No checking in, no explanations as to why it was taking so long. It started to feel like we had been forgotten. When the food did finally arrive the waitress quickly mumbled something about, "Thanks for being patient." but by that time I was beyond being patient and arriving at mad. As an aside, the coffee and the hot chocolate were not up to par with the rest of the food.
It was a Saturday morning and although the place was busy, it was not packed. If someone had dropped by and said something about the wait and had given us an idea of how long it would be, I would have been a lot happier.
At some point during a wait like that, conversation starts to lag because everyone is starting to wonder what's taking so long. Was the food good? Yes it was. Will I be taking any more out of town visitors there? Probably not.