I made a prepaid reservation to this property so I could get a few quick zzzzz's after a NIN concert in Portland before driving back to Seattle in the morning. Unfortunately when I arrived at the hotel at 12:45am there was no staff available to check me in...as in...nobody home. The lobby was locked with staff working. There was a large sign to "ring night bell." I rang the bell. Nobody ever came. So I rang it again. And again. And I waited. But nobody ever came. Considering that this was a prepaid reservation and I didn't want to deal with the grief of arguing over a refund (let alone finding another hotel at 1am)...I waited longer. And rang the bell again. And nobody ever answered.
Eventually I drove away and found another hotel. I had to call the online vendor (a word similar to being in space rotating around a planet) and argue for a refund as the hotel tried to claim that I was a "no-show." Well, I'm glad I took pictures...including a picture of the clock in their lobby at 12:50am.
It's astonishing to me that a hotel would leave their reception unattended and then still try to charge customers full-freight by claiming that they were a no-show. Rubbish. Think twice before you book a room at this no-service property.
- Official Description (provided by the hotel):
- This Vancouver, WA hotel (Under NEW MANAGEMENT) is minutes from Clark College, Fort Vancouver National Historic Site, the Portland International Raceway, the Rose Garden Arena, Vancouver Lake and the Portland Metropolitan Exposition Center. The hotel is literally a minute away from Portland, Oregon. Guests of this hotel will enjoy amenities like free wireless high-speed Internet access in all rooms, free breakfast, free local calls and free coffee. All rooms are equipped with refrigerators, microwaves, irons and ironing boards. Ask about rooms with whirlpool bathtubs. There is also a small guest laundry room on-site. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Choice Hotels, Hotels.com, Booking.com, Priceline and Travelocity so you can book your Econo Lodge Vancouver reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Vancouver Econo Lodge