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“Excellent Play to Stay in Spokane”

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Best Western Plus Vancouver Mall Drive Hotel and Suites
Ranked #5 of 29 Hotels in Vancouver
Certificate of Excellence
Reviewed April 20, 2014

My husband and I were searching for a great hotel to stay at for a weekend get away. We found this hotel online at a great price. The accommodations were excellent and the service superb. I would definitely stay here again and recommend it to others.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Gail L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harj V, Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded June 12, 2014

Dear Retired Beachers,

I am happy to hear that you enjoyed your stay with us. We do look foward to you staying with us again soon.


Thank You,
Kimberly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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564 - 570 of 843 reviews

Reviewed April 13, 2014

I booked only 2 days prior to my stay and was pleased to get a room on a night that I'm sure that the hotel filled. The front desk staff were very pleasant and helpful. The large room was clean and very comfortable.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Best Western
Thank T. Kevin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harj V, Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded April 20, 2014

Dear Judy,

Thank you for taking time to write a review. I am very pleased that you enjoyed your stay with us and look forward to seeing you again soon. You will be happy to know that new couches are in our future as part of our remodel.

Thanks Again,
Kimberly Schweitzer
Front Desk Manager

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Reviewed April 13, 2014

I stayed here for a meeting but also was able to see family too. The hotel is confusing to find but once you do it is clean and nice. The room was big with the couch, unfortunetly the couch let you know that it was a pull out. I would stay here again tho.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Best Western
Thank Judy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harj V, Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded April 20, 2014

Dear Judy,

Thank you for taking time to write a review. I am very pleased that you enjoyed your stay with us and look forward to seeing you again soon. You will be happy to know that new couches are in our future as part of our remodel.

Thanks Again,
Kimberly Schweitzer
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2014

Can't say enough good things about this place! The staff, especially Kimberley the desk clerk are all incredibly friendly and courteous. When we first checked in they gave us the "brick wall" room. Not their fault the wall's there, and somebody has to get it if they're booked solid. However, we asked for another room and were given one the next morning. We're here for a family crisis matter so our length of stay is open. They have gone out of their way to accommodate us and give us the best available! The location is fabulous. Close to everything, freeway, city, you name it. The breakfast is hot and well stocked. A great way to start a stressful day. The rooms are studio type, with couch, desk and beds. Beds are really comfy and linens good. Plenty of pillows! I would definitely stay here again and recommend it to anyone needing a place in this area. Stayed mid April, 2014

Room Tip: Ask for a room facing the parking lot.
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  • Stayed: April 2014, traveled with family
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Thank bufnbill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harj V, Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded April 13, 2014

Dear Valued Guest,

Thank you for taking time to write a review and thank you for the kind words. I will be sure to praise the staff on such superior customer care. I have enjoyed talking with you and hope everything works out for the best for you and your family. See you again soon.

Thank You Again,
Kimberly Schweitzer

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Reviewed April 9, 2014

We stayed here a few years ago and chose to stay again because of our previous experience. We were again greeted by a very friendly staff member upon check in and found other staff members at the hotel to be the same. A good location close to a mall, as well as easy drive to downtown Vancouver or Portland. The room was very clean, comfortable, and quiet. I would rate it as above average for a Best Western Plus property.

  • Stayed: April 2014, traveled as a couple
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Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harj V, Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded April 10, 2014

Dear Jim B,

Thank you for taking time to write a review. We are happy that you chose to stay with us again and look forward to seeing you in the future. We take pride in making sure that our guest feel at home. I will make sure to praise our staff on a job well done. Again thank you for your time.

Sincerely,
Kimberly Schweitzer

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Reviewed April 9, 2014

We stayed 1 night at the BW Plus Vancouver Mall Dr. Hotel & Suites in Vancouver, WA on March 30th. When we arrived the desk clerk was extremely helpful and courteous. She let us know our room would be ready in 10 min. and that they were in the process of upgrading the hotel. She mentioned changes that had been made made, and then apologized for those changes to be made and any inconveniences. We had a big clean room with new bed. The bathroom hadn't been upgraded yet but was still clean and nice. They hadn't replaced the heating/air conditioning units but it didn't blow on us and it was quiet. The breakfast was the best we had had in a long time, fresh Belgian waffles with fresh strawberries and whipped cream, fluffy hot scrambled eggs (not the pre-made kind you usually get), biscuits & gravy, and a variety of other wonderful choices. For a tired and weary traveler, you can't get a better hotel than this for your $$$. This hotel will be fabulous when the upgrade is completed!

Room Tip: We had a room with no view but it didn't matter because we were there to rest and sleep for the...
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  • Stayed: March 2014, traveled as a couple
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Thank gagman47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harj V, Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded April 10, 2014

Dear Valued Guest,

Thank you for taking time to write this wonderful review. We are very excited for our remodel and can't wait for the finished product to share with you all. We are happy that we could send you off with our nice warm full breakfast. We look forward to seeing you again.

Sincerely,
Kimberly Schweitzer

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Reviewed April 8, 2014

Stayed here a few times. This time time the young girl did absolutely nothing to welcome a platinum elite member back, and we were given a room with the view of a brick wall.
Certainly or last stay here.

  • Stayed: April 2014, traveled as a couple
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Thank Volker S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harj V, Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded April 10, 2014

Dear Volker S,

Thank you for taking time to write a review. I am very sorry to hear about your experience with us, we do value all our guest. We may not have had any upgrades on the night of your stay. I do hope that you would give us another chance. If I could be of any assistance to you please feel free to contact me at 360-256-0707.

Sincerely,
Kimberly Schweitzer
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Vancouver Mall Drive Hotel and Suites

Address: 9420 NE Vancouver Mall Dr, Vancouver, WA 98662-6172
Phone Number:
Location: United States > Washington > Vancouver
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#2 Best Value Hotel in Vancouver
#4 Business Hotel in Vancouver
#4 Romantic Hotel in Vancouver
#6 Family Hotel in Vancouver
Price Range: $83 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Vancouver Mall Drive Hotel and Suites 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
At the newly renovated BEST WESTERN PLUS Vancouver Mall Drive Hotel, we see guests as more than just dollar signs. Like a good friend, we’re here to make you feel at home with attentive service, helpful advice and a commitment to your comfort. It’s all yours just 20 minutes from PDX airport, easily accessible from downtown Vancouver and steps from the world-renowned Cinetopia 23 Movie Theater and Vancouver Mall. Step into our inviting rooms or suites and you might be surprised at just how much you get for your dollar. Every guestroom comes standard with free high-speed Wi-Fi, 32 in flat screen tv’s, spacious desks, microwave, fridge, and a variety of modern conveniences. We even offer a full hot breakfast buffet complimentary with our rooms! Unwind in our spacious indoor pool and hot tub, relax in our sauna, work up a sweat in our fitness center, or utilize our conference room for an array of services. Our hotel has amenities to satisfy all types of guest needs. Just off Interstate 205 and State Route 500, our BEST WESTERN PLUS, WA hotel is located in a clean, safe Vancouver, WA neighborhood. Stay with us and you’ll find yourself just minutes from dozens of top-notch shops, restaurants, golf courses, and nearby attractions like Portland International Speedway and historic Fort Vancouver, and Multnomah Falls. Don't settle for second-rate Vancouver, WA accommodation: book your room at the BEST WESTERN PLUS today or enjoy fantastic savings with our Vancouver, WA hotel packages. ... more   less 
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Also Known As:
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Vancouver
Vancouver Best Western

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