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Best Western Plus Vancouver Mall Drive Hotel and Suites
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All reviewsvancouver mallfront deskbest westernswestern hotelswafflesroom was cleanking suitehot tubwonderful staycontinental breakfastconvenient locationeasy accessthe breakfast areaindoor poolstaff was friendlygreat roombw
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Reviewed May 20, 2013

This Best Western hotel is in a great location. you can walk to the mall but it is Secluded from the mall traffic and noise. The Airport is just over the bridge, far enough away that you don't hear any planes but its not far to drive. It was nice to see the manager Alex up front making sure all the guest are being well taken care of. Samatha and Richelle (the front desk manager) were very helpful when I checked in and when I wanted to stay an extra night. The room was large and very clean. The bed was firm but not hard. If you are going to Vancouver WA or Portland OR for any reason this is the place to stay.

  • Stayed: May 2013, traveled solo
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1  Thank karenhi09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex F, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded July 8, 2013

Dear Karenhi09,

Thank you very much for your review. We appreciate your kind words. I am pleased to hear that you enjoyed your stay and that all team members made it memorable. We all look forward to your next visit.


Sincerely,

Alex Fullerton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2013

Alex Fullerton and Richelle Gager have gone over and above to make each visit the best. They are outstanding representatives of Best Western. I look forward to each visit and seeing their friendly faces.

Room Tip: Ask for Alex or Richelle
  • Stayed: May 2013, traveled on business
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Thank Al R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex F, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded July 8, 2013

Deal Al R,

Thank you for your feedback. I am pleased to hear that you always enjoy your stay and experience our excellent customer service. We always look forward to your return visits.


Sincerely,

Alex Fullerton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2013

This is a great place to stay. Close to everything. the Vancouver mall, huge selection of restaraunts both 205 and I5. We have to be in Vancouver every few weeks for buisiness and this is a beutifully kept facility. Always consistent in all areas. The staff is very freindly, its always extremely clean, up-to-date furnishings a nice indoor pool/jacuzzi, laundry and weight room. We travel a lot and this is one of our favorite Best Westerns. Also worth mentioning is the incredibly comfortable beds they have here. There are a lot of choices to choose from in Vancouver that are closer to our buisness. We choose to stay here because it is so comfortable.Even the spacious lobby is very welcoming. You can just hang out and relax. Have cup of coffee or tea. Highly recomend this facility.

Room Tip: Street side can be a bit noisy.Simple fix is to shut the window. We prefer the back side but both have equally great rooms.
  • Stayed: May 2013, traveled on business
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Thank terry c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex F, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded July 1, 2013

Dear terry c,

Thank you for the great review. I am pleased to hear that you enjoy our amenities. Our housekeeping team does an excellent job keeping the hotel nice and clean. We love it when our guests sit in the lobby to enjoy a hot cup of coffee, tea, or hot chocolate. On behalf our our entire team, thank you for your loyalty and we look forward to your next visit.

Sincerely,

Alex Fullerton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

Only stayed one night and chose it just because it was the least expensive in the area. Pleasantly surprised. Nice large, clean room. Excellent expanded continental breakfast which included scrambled eggs and bacon, waffles, and most other breakfast foods you can think of. Biscuits topped with strawberries were delicious.

  • Stayed: April 2013, traveled with friends
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2  Thank Adventurousgrandma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex F, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded July 1, 2013

Dear Adventurousgrandma,

I am pleased to hear that you had a good stay and enjoyed our breakfast. We are always looking at ways we can improve it and make it even better. On behalf of the entire team, we look forward to your next visit.


Sincerely,

Alex Fullerton
General Manager

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Reviewed May 1, 2013

The room was very large and the two bathrooms were very handy for our family of four. The bedroom was separated by a sliding door. Living room had another king bed plus pullout. Breakfast was a bit sparse but had the essentials we needed. There were no pastries but there was bacon & a waffle-maker.

  • Stayed: May 2013, traveled with family
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2  Thank CBM_20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex F, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded July 1, 2013

Thank you for taking the time to review our hotel. We greatly appreciate it. Our two room suites are definitely well suited for a large family, offering plenty of privacy for all. We hope that you will come back and see us again soon. (I will look into adding pastries to the breakfast)


Sincerely,

Alex Fullerton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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