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“An excellent choice”

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Best Western Plus Vancouver Mall Drive Hotel and Suites
Ranked #5 of 29 Hotels in Vancouver
Certificate of Excellence
Reviewed May 7, 2013

Only stayed one night and chose it just because it was the least expensive in the area. Pleasantly surprised. Nice large, clean room. Excellent expanded continental breakfast which included scrambled eggs and bacon, waffles, and most other breakfast foods you can think of. Biscuits topped with strawberries were delicious.

  • Stayed: April 2013, traveled with friends
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2  Thank Adventurousgrandma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex F, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded July 1, 2013

Dear Adventurousgrandma,

I am pleased to hear that you had a good stay and enjoyed our breakfast. We are always looking at ways we can improve it and make it even better. On behalf of the entire team, we look forward to your next visit.


Sincerely,

Alex Fullerton
General Manager

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708 - 714 of 819 reviews

Reviewed May 1, 2013

The room was very large and the two bathrooms were very handy for our family of four. The bedroom was separated by a sliding door. Living room had another king bed plus pullout. Breakfast was a bit sparse but had the essentials we needed. There were no pastries but there was bacon & a waffle-maker.

  • Stayed: May 2013, traveled with family
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2  Thank CBM_20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex F, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded July 1, 2013

Thank you for taking the time to review our hotel. We greatly appreciate it. Our two room suites are definitely well suited for a large family, offering plenty of privacy for all. We hope that you will come back and see us again soon. (I will look into adding pastries to the breakfast)


Sincerely,

Alex Fullerton
General Manager

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Reviewed April 22, 2013

The GM was there and the staff looked the part and were the most professional group I have met. We were there on a choir tour and they handled our large group like professionals and were just great people I more than recommend this place, When I'm near by I will absolutely stay there.

Room Tip: They are all good.
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  • Stayed: April 2013, traveled on business
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2  Thank Rodrigo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex F, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded July 1, 2013

Dear Rodrigo C,

Thank you very much for your feedback. I am glad we were able to provide you with our excellent customer service. It was great to have your choir group here at the property. Hopefully your tour brings you back this way next year or sooner. We all look forward to your next visit.


Sincerely,

Alex Fullerton
General Manager

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Reviewed April 21, 2013

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Best Western
Thank Kenneth L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Alex F, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded July 1, 2013

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Reviewed April 16, 2013

The staff went above and beyond to take care of our needs. The general manager even gave us a ride when we were car-less and he had finished work for the day! Rooms were clean and pleasant too! Amazing service!

  • Stayed: April 2013
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Thank Mandababe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex F, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded May 15, 2013

Dear Mandababe,

Thank you for your review. It is great to hear that you enjoyed your stay. I am glad we were able to assist you to getting where you wanted to go. We are always happy and ready to help. Thanks again for visiting us, we hope to see you again soon.


Sincerely,

Alex Fullerton
General Manager

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Reviewed April 16, 2013

We chose this hotel because it was pet friendly and conveniently located. I asked for a ground floor room so we could cart in dog crates and they not only gave us a ground floor room, but one with a king bed and a huge spa tub. After our long drive it was wonderful to relax in. We had great sleeps as it was very quiet and the breakfast was superb. They even had strawberry sauce and whipped cream for my waffle. I would return anytime I was in the area.

  • Stayed: April 2013, traveled as a couple
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Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex F, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded May 15, 2013

Dear Linda G,

Thank you for your kind words. I am so glad to hear you had a great stay and enjoyed the room and your breakfast. We look forward to the next time you travel our direction.

Sincerely,

Alex Fullerton
General Manager

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Reviewed April 15, 2013

Comfortable beds, good pillows, very clean. Impressive continental breakfast spread. We did not use the pool or fitness room. Housekeeping was even quick to clean up a glass mess we found in the hallway. Check-in was not seemless. Be sure to call and confirm as we had rented 8 rooms and when we confirmed that morning they told us we had 4 so we made them fix it. Also, they did not put the rooms together so we ended up having students on different floors which is not a safe or desirable configuration. They were kind enough to call around to the other hotels when the researvation snafoo occurred but everyone else was booked. All in all I would definitely stay there again, just be clear what your expectations are.

  • Stayed: April 2013, traveled on business
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Thank WeloveFlsunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex F, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded May 15, 2013

Dear WeloveFlsunshine,

Thank you for your review. I am glad that you enjoyed our comfortable rooms and our breakfast. I must apologize for us dropping the ball on the room situation and check in. We learn from our mistakes and have already implemented procedures that will prevent that from happening again. We definitely look forward to your next visit. Thanks again.

Sincerely,

Alex Fullerton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Vancouver Mall Drive Hotel and Suites

Address: 9420 NE Vancouver Mall Drive, Vancouver, WA 98662
Phone Number:
Location: United States > Washington > Vancouver
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#1 Best Value Hotel in Vancouver
#4 Business Hotel in Vancouver
#4 Romantic Hotel in Vancouver
#6 Family Hotel in Vancouver
Price Range: $88 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Vancouver Mall Drive Hotel and Suites 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
At the newly renovated BEST WESTERN PLUS Vancouver Mall Drive Hotel, we see guests as more than just dollar signs. Like a good friend, we’re here to make you feel at home with attentive service, helpful advice and a commitment to your comfort. It’s all yours just 20 minutes from PDX airport, easily accessible from downtown Vancouver and steps from the world-renowned Cinetopia 23 Movie Theater and Vancouver Mall. Step into our inviting rooms or suites and you might be surprised at just how much you get for your dollar. Every guestroom comes standard with free high-speed Wi-Fi, 32 in flat screen tv’s, spacious desks, microwave, fridge, and a variety of modern conveniences. We even offer a full hot breakfast buffet complimentary with our rooms! Unwind in our spacious indoor pool and hot tub, relax in our sauna, work up a sweat in our fitness center, or utilize our conference room for an array of services. Our hotel has amenities to satisfy all types of guest needs. Just off Interstate 205 and State Route 500, our BEST WESTERN PLUS, WA hotel is located in a clean, safe Vancouver, WA neighborhood. Stay with us and you’ll find yourself just minutes from dozens of top-notch shops, restaurants, golf courses, and nearby attractions like Portland International Speedway and historic Fort Vancouver, and Multnomah Falls. Don't settle for second-rate Vancouver, WA accommodation: book your room at the BEST WESTERN PLUS today or enjoy fantastic savings with our Vancouver, WA hotel packages. ... more   less 
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Also Known As:
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Vancouver
Vancouver Best Western

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