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“Excellent Hotel....Highly recommend this hotel”

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Best Western Plus Vancouver Mall Drive Hotel and Suites
Ranked #5 of 29 Hotels in Vancouver
Certificate of Excellence
Reviewed August 22, 2011

We stayed at this hotel for 6 nights and we definitely enjoyed our stay. All staff provided excellent service. Our room was spacious and very clean. The pulic areas of the property were also kept clean including the pool, hot tub and sauna. There is also plenty of free parking. A great hot breakfast was provided daily....the waffles were a hit...we enjoyed making the waffles. The hotel is also located close to the highway (but not too close....there was no noise from the highway), restaurants and stores.

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank OMNItrvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harj V, Owner at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded January 16, 2014

Dear Valuable Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Harj V. Singh
Operations Manager/Owner
BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (819)
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790 - 796 of 819 reviews

Reviewed August 1, 2011

Stayed the weekend for a family reunion in a 2 queen room. Very clean, updated, quiet room. Comfy bed, but pillows were lumpy. Clean pool and hot tub with sauna and a patio. Breakfast was usual continental, lots of carbs and sugar, but overall a great value at $80 a night.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Idahogal73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harj V, Owner at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded January 16, 2014

Dear Valuable Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Harj V. Singh
Operations Manager/Owner
BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2011

I stayed at this location on new years eve to avoid the icy roads and get some well needed rest. As a flight attendant, I spend a great deal of my life in and out of hotels. This being said, I couldn't believe my experience at this hotel. After being hit on by the guy at the front desk while I was getting my room, the phone in my room began ringing off the hook. It seems the young man at the desk thought it would be appropriate for him to try and coax me out of my room at 1am because he found me attractive. Not only was I put off by his actions but I felt very unsafe in my hotel room. When I filed a complaint with the company Best Western they were shocked at what had occurred, however the management at the hotel dismissed my case and denied that their employee would do such a thing. Not only was this not flattering and very rude, its totally inappropriate and made me feel very unsafe.

  • Stayed: January 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank cateyyyyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harj V, Owner at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded January 16, 2014

Dear Valuable Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Harj V. Singh
Operations Manager/Owner
BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2010

This was our second stay at this hotel. It is conveniently located near I-205 with easy access to Portland and Vancouver.

This is the only hotel we stayed at that offers makeup remover as part of the toiletries. The room was clean and comfortable. However, the pillows were too soft for our liking.

There were limited items for breakfast this time with oatmeal being the only hot item offered.

From our room, wireless internet reception was weak. A wired connection appears to be available but you have to have your own cable.

  • Stayed: December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank valueseeker604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harj V, Owner at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded January 16, 2014

Dear Valuable Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Harj V. Singh
Operations Manager/Owner
BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2010

Stayed for four (4) nights. Excellent service by all personnel. Very clean public areas. Well kept. Indoor Pool, Jacuzzi and Sauna, clean, working and well stocked with towels. Fitness room, too. FREE BREAKFAST! Great assortment of items. The rooms are spacious and well kept. BED was VERY COMFORTABLE. We enjoyed everything about this hotel. I travel twice a year to Oregon and I will stay here again. Close to on ramp to I 5. Great location for getting anywhere. Mall nearby. Loved our stay. Join Best Western Rewards Program-worth it if you plan to travel quite a bit.

  • Stayed: September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Roberta S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harj V, Owner at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded January 16, 2014

Dear Valuable Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Harj V. Singh
Operations Manager/Owner
BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2010

arrived late in the evening after a day hiking the gorge. the room is large, well appointed and easy access to the freeway to continue our journey to seattle. a better than average continental breakfast. no complaints

Stayed: September 2010, traveled as a couple
Thank soccerdeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harj V, Owner at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded January 16, 2014

Dear Valuable Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Harj V. Singh
Operations Manager/Owner
BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2010

We made our yearly trip up to Seattle Washington and stayed here twice. The room and breakfast were still good. The hotel was very quiet even with a teen girl soccer team staying here. No problem with the wireless, but if you want to plug in you’ll have to bring your own cable. A little problem when we checked in, they wanted to place us near the elevator but, it all worked out for the best. We used this hotel as a staging point to go to Mt St. Helens which is 90 miles north of the hotel. The entrance is 50 miles north on 5, this takes you to the Washington State Visitor Center (Worth the stop). Then it's another 40 miles to the mountain (Johnston Ridge Observatory). We even found a closer Spaghetti Factory and a nice Custard Ice Cream place.

  • Stayed: July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SacTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harj V, Owner at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this reviewResponded January 16, 2014

Dear Valuable Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Harj V. Singh
Operations Manager/Owner
BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Vancouver Mall Drive Hotel and Suites

Address: 9420 NE Vancouver Mall Drive, Vancouver, WA 98662
Phone Number:
Location: United States > Washington > Vancouver
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#1 Best Value Hotel in Vancouver
#4 Business Hotel in Vancouver
#4 Romantic Hotel in Vancouver
#6 Family Hotel in Vancouver
Price Range: $88 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Vancouver Mall Drive Hotel and Suites 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
At the newly renovated BEST WESTERN PLUS Vancouver Mall Drive Hotel, we see guests as more than just dollar signs. Like a good friend, we’re here to make you feel at home with attentive service, helpful advice and a commitment to your comfort. It’s all yours just 20 minutes from PDX airport, easily accessible from downtown Vancouver and steps from the world-renowned Cinetopia 23 Movie Theater and Vancouver Mall. Step into our inviting rooms or suites and you might be surprised at just how much you get for your dollar. Every guestroom comes standard with free high-speed Wi-Fi, 32 in flat screen tv’s, spacious desks, microwave, fridge, and a variety of modern conveniences. We even offer a full hot breakfast buffet complimentary with our rooms! Unwind in our spacious indoor pool and hot tub, relax in our sauna, work up a sweat in our fitness center, or utilize our conference room for an array of services. Our hotel has amenities to satisfy all types of guest needs. Just off Interstate 205 and State Route 500, our BEST WESTERN PLUS, WA hotel is located in a clean, safe Vancouver, WA neighborhood. Stay with us and you’ll find yourself just minutes from dozens of top-notch shops, restaurants, golf courses, and nearby attractions like Portland International Speedway and historic Fort Vancouver, and Multnomah Falls. Don't settle for second-rate Vancouver, WA accommodation: book your room at the BEST WESTERN PLUS today or enjoy fantastic savings with our Vancouver, WA hotel packages. ... more   less 
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Also Known As:
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Vancouver
Vancouver Best Western

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