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Holiday Inn Express Hotel & Suites Vancouver Portland North
Ranked #9 of 29 Hotels in Vancouver
Certificate of Excellence
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great hotel”
Reviewed June 23, 2014 via mobile

All facilities were great. Breakfast is included and is better than usual American breakfast that you get in most hotels. Kingsize bed was huge and very comfortable to sleep in. Large room. Unfortunate about swimming pool is that it's always taken by other guests. No time to had some relaxed swimming

Stayed June 2014, traveled as a couple
Helpful?
Thank pitak82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Manager at Holiday Inn Express Hotel & Suites Vancouver Portland North, responded to this review, June 26, 2014
Good day pitak82,

On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words of praise regarding the great facilities, our complimentary "Fresh Start" breakfast and quality of your room and bed at our hotel.

I'm sorry you did not have the opportunity to enjoy the indoor heated pool for a quiet relaxing swim. It is true that sometime during the weekend the pool fills up fast with folks.

It's truly rewarding when a guest recognizes our hotel and our staff’s efforts, and takes the time to say "Great Hotel".

Again, let me thank you for your kind words.
We're committed to total guest satisfaction, and look forward to your lodging with us in the future.

Pleasant travels,

Paul Weston
AGM Director of Sales and Marketing
Holiday Inn Express Hotel and Suites Vancouver Mall / Portland Area
Vancouver, WA USA
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227 reviews from our community

Traveler rating
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    1
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
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English first
2 reviews
Reviewed June 20, 2014

Stayed just one night in the executive suite. It was very spacious, clean, and comfortable. Nice decor and amenities. This is an excellent accommodation for business or leisurely travel, Highly recommended.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Earnest K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Manager at Holiday Inn Express Hotel & Suites Vancouver Portland North, responded to this review, June 26, 2014
Dear Earnest K,

Thank you for your taking the time to tell the world about our hotel.
We what to thank you for your great review of the hotel's facilities. We are elated you found our suite's very spacious, clean and comfortable.

We take pride in our hotel, and do our best to insure nothing less than great guest satisfaction.

Thank you again for your high mark recommendation to business and leisure travelers.

Good luck to you and please hurry back to stay with us again.

Sincerely yours,

Paul Weston
AGM Director of Sales and Marketing
Holiday Inn Express Hotel and Suites Vancouver Mall / Portland Area
Vancouver, WA USA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 3, 2014 via mobile

I arrived at 3:30, 30 minutes after check in time and my room wasn't ready. It wasn't a big deal though because the person at the front desk got into contact with the maid staff and my room was ready shortly after and they upgraded me to a king suite. Also since I was an IHG member they gave me a package with water and a snack which I thought was a nice touch.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drizzty206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Manager at Holiday Inn Express Hotel & Suites Vancouver Portland North, responded to this review, June 26, 2014
Hi drizzly206,

Thank you for kind words of praise regarding our hotel and it's guest services.

Occasionally following a sold out night at the hotel, a room may require additional deep cleaning by our housekeeping staff. We pride ourselves on not releasing those rooms until we are satisfied it meet the IHG high cleanliness standards. We thank you for your understanding regarding what you experienced during the check in process. It was our pleasure to offer a complimentary upgrade of your accommodations during the check in process.

A hotel is defined by the quality of service that it provides to its guests.
Because our success is measured by how our guests evaluate our services and facilities,
I want you to know that the comments and suggestions we receive are always appreciated.

Again thank for your kind words on our review and for taking the time write about us.

We look forward to your return to stay with us when visiting the area.

Always a pleasure to serve,


Paul Weston
AGM Director of Sales and Marketing
Holiday Inn Express Hotel and Suites Vancouver Mall / Portland Area
Vancouver, WA USA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed March 15, 2014 via mobile

The clerk took extra steps to assure my comfort while checking in after my long cross country flight. He placed me in a room which would be away from street noise and families with young children so that I could rest for my business meetings that week.

The elevator is ridiculously slow but I don't mind taking the stairs. I only used it to bring up my bag and take it down days later to check out.

I loved the 24 hour fitness room, as I get up early and am accustomed to the Eastern time zone. I just feel sorry for the occupant in the room above. :-)

The breakfast attendant is VERY friendly in addition to all the desk associates. I plan on making this a routine stay when I'm in Portland.

Stayed March 2014
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Manager at Holiday Inn Express Hotel & Suites Vancouver Portland North, responded to this review, June 26, 2014
Dear TripAdvisor Member,

Thank you for taking the time out of your busy day to write us a great review.
We are very please that we exceeded your expectations regarding our guest service agents.

We are glad you really liked our fitness equipment and appreciate your concern regarding the fitness center, but rest assured that the center is very well constructed with additional insulation. To date we have never has a noise complaint from an above proximity room.

We are also pleased that you enjoyed our Fresh Start breakfast and our morning host attendant.

We look forward to your return to lodge with us soon.
Thank you again for your kind words of praise.

Yours truly,

Paul Weston
AGM Director of Sales and Marketing
Holiday Inn Express Hotel and Suites Vancouver Mall / Portland Area
Vancouver, WA USA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 13, 2014 via mobile

This is a nicer holiday inn express then others. We stayed here for 2 nights (Thursday-Saturday)
The staff was friendly and the room was clean.
Breakfast was good...we weren't expecting a full on breakfast so it was a very pleasant surprise. My boys loved making there own pancakes.

The only complaint we have are the walls are very thin. If you are a light sleeper this will bother you. We could hear the toilets being flushed, showers being taken and light conversations.
It's a hotel though so it's kinda to be expected just a little louder then we are used to.

I would recommend.

Stayed January 2014
Helpful?
Thank Ayresfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Manager at Holiday Inn Express Hotel & Suites Vancouver Portland North, responded to this review, February 24, 2014
Dear Ayresfam,

Thank you for your positive review of our hotel and it's recommendation.
We are glad the boys got a kick out of the pancake machine.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes can we accurately assess the quality of the accommodations and services provided. We appreciate you bringing to our attention the concern of guest noise.

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

Warm regards,

Paul Weston
AGM – Director of Sales & Marketing
Holiday Inn Express & Suites VanMall/Portland North
Vancouver, WA USA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed January 2, 2014

Stayed here on our last day in Portland on the way back up North. The hotel location is convenient as it is next to the highway but there is not much around the hotel in terms of restaurants and bars. The rooms were clean and comfortable and both check-in and checkout was handled quickly and professionally. There is a pool, hot tub and gym which looked quite pleasant but we didn't use any of these during our stay. The best was by far the gentleman who checked us in. He went out of his way to make us feel welcome and advise us on things to do. Since it was a public holiday and most things were closed, he even researched online where it would be best for us to go out that night. It would have been a perfectly average stay if it wasn't for him!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SOLTATIO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Manager at Holiday Inn Express Hotel & Suites Vancouver Portland North, responded to this review, January 7, 2014
Dear Soltatio,

In your many travels we want to thank you for taking time to stop and write us a review of our hotel.

We are very pleased that you found our hotel's location convenient.
The room both clean and comfortable, but most importantly our staff was professional, knowledgeable and friendly.

We know that you have many choices when you come to the Vancouver/Portland area; we thank you so much for choosing to stay with us!

I will pass along your kind words of praise to our guest service agents.

Please enjoy the rest of your trip and thank you again for both a great review and lodging with us.
We look forward to serving you in the future.

Best wishes and safe journey,

Paul Weston
AGM - Director of Sales and Marketing
Holiday Inn Express & Suites, Vancouver Mall/Portland North
Vancouver, WA USA
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Fife, Washington
Level Contributor
3 reviews
Reviewed November 1, 2013 via mobile

I have stayed in many Holiday Inn Express's and most of them have been good. But the staff here are especially receptive and welcoming to their guests. They take hospitality to a new level. Night crew you are amazing! Great job, keep it up and I will keep sharing the word!

Stayed October 2013, traveled on business
Helpful?
Thank Kimie1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Manager at Holiday Inn Express Hotel & Suites Vancouver Portland North, responded to this review, December 23, 2013
Good Day Kimie 1966,

Thank you for taking the time to share with the readers your great review of our hotel and staff. You really brought wide smiles from the staff upon reading your kind words.

Thank you staying with us and we truly hope to have you return and stay with us soon.

Faithfully yours,

Paul Weston
AGM Director of Sales and Marketing
Holiday Inn Express & Suites VanMall/Portland North
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Vancouver Portland North

Property: Holiday Inn Express Hotel & Suites Vancouver Portland North
Address: 7205 NE 41st St, Vancouver, WA 98662-6719
Phone Number:
Location: United States > Washington > Vancouver
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 29 Hotels in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Vancouver Portland North 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Stay Smart at our Hotel in Vancouver, Washington. Situated in the heart of Vancouver, our hotel's located near Portland, making it a premier place to stay for business and leisure travelers to the Portland-Vancouver metropolitan area. Guests can appreciate our convenient location within minutes of restaurants, shopping, movie theaters and corporate offices. If you're staying with us on business, then the Holiday Inn Express® Vancouver Portland North hotel's accommodations near Portland are sure to please. Feel free to take advantage of our 24-hour Business Center, which offers fax, copy, e-mail and print services. In addition, free high-speed Internet access is available throughout the hotel, so you can catch up on work from the comfort of your room. Every room has a microwave oven, refrigerator, flat screen TV and DVD player. From the Clark County Amphitheater to the Columbia River Gorge, our hotel's convenient location in Vancouver, Washington has it all. Spend the day shopping at the Westfield Shopping Center or have fun learning at the Fort Vancouver National Historic Site. And, since our hotel's near Portland, you're just minutes away from all this metropolitan area has to offer. The Holiday Inn Express® hotel offers a number of amenities to make your stay more enjoyable. Stop in each morning and enjoy our Express Start Breakfast Bar. We offer items like eggs, bacon or sausage or sausage gravy & biscuits, our signature cinnamon rolls and many more items, to start your day off right. Monday-Thursday evenings, we have a Manager's Reception, with complimentary beer, wine and soup bar and we have set up many discounts & complimentary food items with several area restaurants. Remember, we have the name you trust at a price you can afford so come be our guest tonight. ... more   less 
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