The hotel was oversold. Plain and simple, I made a reservation and my credit card would have been charged for the value of a room if I had not shown up. However, when they didn't hold the reservation, all I got was not having to pay for the room we didn't get. Doesn't seem fair. This does not even begin to address the nuisance impact of having to find a place for my daughter and her fiance to stay at 12:30 at night. When I went to the hotel the next morning, the manager was not there. I asked to have her call me. She never did. When I finally tracked her down, she blamed the error on the corporate office. They told me it was at the hotel. The customer service was TERRIBLE all the way around.
- Official Description (provided by the hotel):
- Welcome To Comfort Suites! Our smoke-free Comfort Suites hotel in Vancouver, WA is conveniently located minutes from Portland International Airport and has all the essentials you need to stay on your game and be at your best. Enjoy a day of shopping at the nearby Westfield Vancouver Mall, or explore other attractions near our pet-friendly Vancouver, WA hotel. Working on the road is easier at our Vancouver hotel, with free coffee, a fax machine, copy machine and a laundry facility. Get going with a great breakfast. Start your trip to Vancouver with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. Get more of the space you need to spread our, relax and work in our inviting guest rooms, all of which feature refrigerators, microwaves, TVs, coffee makers and hair dryers. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Behind every great stay in Vancouver, WA is our Comfort Suites hotel, so go to your people today! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Priceline, Choice Hotels, Orbitz, Hotwire, getaroom.com and HotelQuickly so you can book your Comfort Suites Vancouver reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Vancouver Comfort Suites