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“Needs work”

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Best Western Plus Williston Hotel & Suites
Ranked #2 of 25 Hotels in Williston
Certificate of Excellence
GreenLeadersGold level
Reviewed February 26, 2014

This is a new facility and needs to tidy up the loose ends. The staff is friendly but items were left out, such as glasses and cups in the room, an alarm clock and construction damage to the walls in the room. The parking lot was ice covered and dangerous but it was North Dakota in the middle of the winter. For the price it was better than other places in town and much less than the Hampton.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Best Western
Thank Allan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kory s, General Manager at Best Western Plus Williston Hotel & Suites, responded to this reviewResponded November 30, 2016

Thank you for the review !

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195 - 201 of 250 reviews

Reviewed February 23, 2014

Hotel stay was nice and quiet but shower water pressure is very weak. I liked the free Hienikens and nightly hoerderves. Standard breakfast bar with something different every morning. Also unlimited copier paper at copier in lobby proved helpful

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Best Western
Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chrissy E, General Manager at Best Western Plus Williston Hotel & Suites, responded to this reviewResponded February 25, 2014

Jim R,

Thank you so much for taking the time to respond! We are constantly making a solid effort towards making our property exactly what our guests want, need, and deserve! We have already looked into your mention of poor water pressure, and will be taking the steps necessary to correct this issue.

I am happy that you were able to attend our Manager's Reception! Providing complimentary food items and beverages to our guests a couple of times per week is our way of saying "Thank you!" and showing that we are glad you are with us.

We hope to see you again soon!

Chrissy Emerson

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Reviewed February 21, 2014

I've stayed at the Best Western Plus in Williston, ND the past 3 times I visited my husband who is working in ND. Each stay was great, clean rooms, friendly staff and great free buffet. I'd recommend this hotel to anyone traveling to the Williston area and will be staying in the future when I visit my husband again. :)

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Desiree F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chrissy E, General Manager at Best Western Plus Williston Hotel & Suites, responded to this reviewResponded February 25, 2014

Desiree,

Thank you so much for choosing the Best Western Plus as your preferred hotel in Williston! I can't tell you how much we appreciate your business. It is truly a pleasure hosting you on your trips into the area!

Let us know when you plan to return. We will make sure that you are more than taken care of...Every time!

Safe Travels,

Chrissy Emerson

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Reviewed February 21, 2014

This is a new property in the oil boom town of Williston. Priced similar to Holiday Inn Express, the Candlewood and the Hampden Inn also in Williston, it lacks some basic considerations for business travelers. The biggest problem was that the desk/working surface was way too high - my typing hands were at face level. Exercise room was ok and the room had one of the biggest TV's I've ever seen in a hotel with this price point. But the room was clean and comfortable and the HVAC was decent. The view left something to be desired. My room looked down on the WalMart roof.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Best Western
Thank 113bobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chrissy E, General Manager at Best Western Plus Williston Hotel & Suites, responded to this reviewResponded February 25, 2014

Robert S,

Thank you so much for taking the time to review our hotel. I am sorry that you ran into some issues with your room while you were here last. We are always working to improve our product so that our guests are more than comfortable during their time with us, regardless of the reason for the visit.

We would love to have you stay with us on your next visit to Williston! I will personally make sure that you are well taken care of, and in a room that will better accommodate your specific needs. I can be reached at 701-572-8800.

Thank you again for taking the time to tell us about your stay. I look forward to hearing from you in the future!

Chrissy Emerson

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Reviewed January 29, 2014 via mobile

This hotel is one of the nicest that I have stayed in anywhere. The rooms are spacious and clean with appliances that actually function! The bathroom is nice with a large shower. My only minor point of contention with that is I wish there was a small shelf or something to put the soap/shampoo on, rather than all the way down on the floor. Otherwise the rooms were great. The hotel is conveniently located across the street from a wal-mart and some restaurants, as well as within 2 minutes drive of the airport. The breakfast in the morning is great and the staff is friendly and helpful. Keep up the great work!

Stayed: January 2014, traveled on business
Thank justinhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chrissy E, General Manager at Best Western Plus Williston Hotel & Suites, responded to this reviewResponded February 25, 2014

fallenflyer,

Wow! Thank you so much for your kind words! Our entire staff takes so much pride in our day to day functions. Our hotel is beautiful, and I am ecstatic that our guests agree! We truly enjoy each guest that comes through our doors, and will do what it takes to make them feel welcome every time.

I will definitely be passing your review onto our staff. Your business is much appreciated, and we look forward to your return visit!

Have a great day!

Chrissy Emerson

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Reviewed January 23, 2014 via mobile

The hotel is better then most for the oilfield. Breakfast was good, rooms were clean, bed was comfortable. I have two complaints. First, the pool has not opened since they opened this place. That needs to be taken care of. My other complaint is that fir the week leading up to New Years, and New Year's Eve, the local hillbillies felt it their duty to blast off fireworks next to the hotel, usually after 10:00pm. I was there for 7 nights, and they did this every night for about an hour, with 5 minute intervals between arial bombardments. It felt like I was in Iraq! Whatever you do, avoid this place around New Years, and I suspect July 4th.

Stayed: December 2013, traveled on business
1  Thank Muttonboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidy V, Manager at Best Western Plus Williston Hotel & Suites, responded to this reviewResponded January 24, 2014

Dear Muttonboy,

Good news! Our pool will be open for our guests next week. We are so happy to have gotten it completed, inspected and up and running!

Now, as for the local firework-loving hillbillies. We've tried speaking with them, but it seems they only speak a certain dialect of "obnoxious" that we're not well versed in. Our apologies. We are open to suggestions. Seriously.

Take care!
Heidy

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Reviewed January 13, 2014

Very friendly and helpful hotel staff. Hotel was very clean and everything looked very new. Welcoming lobby with a cozy fireplace, Rooms were nicely decorated, comfortable and clean. The breakfast each morning was super nice, and coffee service 24/7 was greatly appreciated since it was so cold outside. It was disappointing that the indoor pool was under renovation, but the workout room had nice equipment, though it is small and crowded. Rooms were quiet, but the hotel was pretty empty. A very nice place to stay.

  • Stayed: January 2014, traveled as a couple
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Thank workingDogz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidy V, Manager at Best Western Plus Williston Hotel & Suites, responded to this reviewResponded January 24, 2014

Hiya!

Thanks for spending some time with us here in icy Williston! We're definitely proud to offer a hearty and delicious breakfast to get you started on those cold winter mornings (-20, eek!!), as well as a cozy place get the blood circulating again at the end of the day.

We hope to see you again!

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Additional Information about Best Western Plus Williston Hotel & Suites

Address: 4201 4th Ave West, Williston, ND 58801
Phone Number:
Location: United States > North Dakota > Williston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 25 Hotels in Williston
Price Range: $76 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Williston Hotel & Suites 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
All 105 of our guest rooms are top of the line! Each room is complete with a 42-inch flat screen television, alarm clock radio, and full cable package. Wake up every morning to our deluxe hot complimentary breakfast with a variety of items to choose from! Taking a dip in our 24-hour indoor pool and spa is the perfect way to relax after a long day! Connect to our complimentary Wi-Fi which is available throughout the building. Also available is our business center, which includes computer access as well as a printer, copier and fax machine! The Best Western Plus Williston Hotel & Suites has a 24-hour fitness center and locker room as well for your convenience. Our hotel is just a short drive from Williston shopping and dining, and within minutes of Sloulin Field International Airport. Take a quick drive to downtown Williston for shopping on Main Street or for dinner and a drink in one of the local restaurants! ... more   less 
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