I didn't even check in. The activity in the front lobby was enough to know better.
1- A man ahead of me had come in to fill out an application. The man looked fine to me. He was wearing jeans, but he was clean and well kept. The owner saw him, pulled the application away from him and told him he didn't like the way he looked and "We don't need your kind here". The /manager owner said he "looked" like a criminal.
3- There was a new person training at the front desk. I know she was new because as the conversation continued (while I was being taken care of by the other girl) she was fired. Evidently the new desk girl had a disability which required her to sit part of the time. She was sitting, typing at their computer and the owner told her that she needed to stand. She explained that she had a disability and it was not possible to stand for 8 hours without taking short breaks, but she could continue to work from the sitting position. The owner/manager told her that only "healthy people" were permitted to work there, she should have mentioned her disability during the interview and that she was being dismissed.
3- A guest complained that his room key would not open the door. A member of house keeping staff told one of the front desk people that they had been having trouble with that room for days, but nobody fixed it.
The guest also said he reported the problem earlier and had been issued 3 keys and the door still wouldn't open.
I would have thought they would have offered a different room, and would have had the lock fixed. However, nobody seemed to concerned.
I couldn't believe that all of this was going on right in front of me!
I have no idea what the rooms are like, but I didn't want to give my business and hard earned money to such a place
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- Also Known As:
- Quality Hotel Rome