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“Worst Fairfield Inn”

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Baymont Inn & Suites Savannah Midtown
Ranked #66 of 115 Hotels in Savannah
Reviewed August 4, 2013 via mobile

This is the worst Marriott property. I have stay at a Marriott property during remodeling and did not experience any of these issues. The door to the room was broken and not working properly and maintenance never tried to fix it. Bathroom had mold and mildew and the fridge was a little dirty. The night staff didnt host the nightly reception because he was the only one there and stated he didnt have time to do it.

  • Stayed: August 2013
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1  Thank Marshonntri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie L, Director of Sales at Baymont Inn & Suites Savannah Midtown, responded to this reviewResponded August 11, 2013

Dear Marshonntri R,

Thank you for telling us about your recent visit to our Fairfield Inn Savannah Midtown.

We apologize that your stay was less that satisfactory.

We are in the process of renovating the hotel and hope to have everything finished by November 1, 2013.

We would gladly appreciate the opportunity to have you as our guest again in the future.

Respectfully,
Laurie A. Lawrence
President of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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906 - 912 of 1,245 reviews

Reviewed August 3, 2013

We recently spent the night at the Fairfield Inn in Savannah's Midtown. I have never stayed in a Fairfield before but I was extremely disappointed. Marriott recently took over this location and they appear to be in the middle of a renovation. The main doors to the property did not shut correctly, giving access to the hotel at night. We were awakened twice in the middle of the night with someone knocking on our door, once around 2:30 AM and then again around 5:00 AM. Rooms are very small, especially the bathroom. The granite slab over the toilet was not secure and was falling down, the glass in the microwave was broken and the bed skirt was fiflty. When we arrived, one of the supervisors was working the hall. She gladly showed up to our room and let us in. She noticed pillows out of place, so she asked us to wait outside the room for a few minutes. When I peered into the room it looked as if the pillow were out of place and I was concerned someone had already used the room and left. We did mention our safety concerns the next morning. Staff was very nice.

Room Tip: Rooms on lower floors open to outside and rooms on top floor open to inside hallway.
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  • Stayed: July 2013, traveled with family
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1  Thank WolfpackJack01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie L, Director of Sales at Baymont Inn & Suites Savannah Midtown, responded to this reviewResponded August 11, 2013

Dear WolfpaclJack01,

Thank you for your comments in regards to your recent stay with us.

Our location has always been a Fairfield Inn by Marriott. It is what is known as a "First Generation Fairfield Inn". Our company purchased the hotel May 10, 2013 are immediately began a renovation project that we hope to have completed by Novmber 1, 2013.

I would also like to apologize for someone knocking on your door twice during the night. This is something that is not normal for our hotel and we are taking steps to prevent this type of issue from occuring again in the future.

Repectfully,
Laurie A. Lawrence
President of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2013

Stayed here in July of 2012 so booked the hotel again this year. Had a room on the third floor with inside corridors last year and although requested this year, the floor was fully occupied when we arrived.
First and second floor rooms open to the outside and are small and tired inside. Sink in the room, small bath, no closet, mini-fridge or microwave. More like a budget hotel than a Marriot property.
However, the room, lobby and eating area were very clean, the staff efficient, friendly and professional, and the cost reasonable for the area at < $70.00. Outside renovations were ongoing during our stay so perhaps the rooms will get a needed face lift as well.
On the way back down we stayed at the Fairfield Inn at I-95 South and while a little more costly, much more of what we have come to expect from a Fairfield Inn.

Room Tip: Make sure to get an inside hall 3rd floor room; they are larger, less noisy and more updated.
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  • Stayed: July 2013, traveled as a couple
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Thank Notanewbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie L, Director of Sales at Baymont Inn & Suites Savannah Midtown, responded to this reviewResponded August 11, 2013

Dear Notanewbe,

Thank you for telling us about your recent visit with us. As you mentioned the hotel is in the process of a renovations. The rooms in the guest rooms is set to start on 8/12/2013 and we can't wait to have anything complete. We expect to be finished with everything by November 1, 2013.

We would very much appreciate the opportunity to have your stay with us again in the future.

Respectfully,
Laurie A, Lawrence
President of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013

I stayed there for 5 days and the hotel is very good. There is a breakfast included and the rooms are very comfortable and clean. The hotel is near to many facilities like Publix and others.
The staff is very kind and can suggest many options to have fun in the city. You can also visit TYBEE Island, a beach near Savanah (20 min).

Room Tip: All the rooms are quiet and comfortable
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  • Stayed: July 2013, traveled with family
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1  Thank Andre A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie L, Director of Sales at Baymont Inn & Suites Savannah Midtown, responded to this reviewResponded August 11, 2013

Dear Andre A.

Thank you so much for your comments.

We are delighted that you enjoyed your stay with us. We will be looking forward to seeing you again in the future.

Respectfully,
Laurie A. Lawrence
President of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2013

Room was small but clean...Do not try to put more than 2 people in the room...We had a King bed and we were OK...Room was cool but had a Very Damp feeling to it....Breakfast was ok and the staff we talked to were friendly...Not a bad location from Downtown, but Room dampness was a big minus...

  • Stayed: July 2013, traveled as a couple
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Thank buzzz90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie L, Director of Sales at Baymont Inn & Suites Savannah Midtown, responded to this reviewResponded August 11, 2013

Dear Buzzz90,

Thank you for letting us know about your recent visit to our Fairfield Inn Savannah Midtown.

The dampness/huminity in the rooms is an issue we are trying to resolve. With the exterior entrances to some our rooms and the Georgia heat it does create an issue for us,

We would greatly appreciate the opportunity to have you as our guest again in the future.

Respectfully,
Laurie A. Lawrence
President of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013 via mobile

We stayed at this hotel after switching from another hotel while my daughter was in the nicu. The only good thing about this hotel is they have good breakfast. Not once was my room cleaned during my 3 day stay. We had to go get our own clean towels. Trash was left in front of our door a if they attempted to clean our room. We ended up switching to a hotel next door. I would not recommend staying here if you are too busy to clean your own room and provide supplies for your own room.

  • Stayed: July 2013
    • Value
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2  Thank Savannah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie L, Director of Sales at Baymont Inn & Suites Savannah Midtown, responded to this reviewResponded July 28, 2013

Thank you so much for letting us know about your recent visit with us. We sincerely apologize for any and all inconveniences you experienced during your stay. I assure you these problems are not normal or tolerated my ownership at either of our locations.

We are working hard and fast to correct the problems that you have brought to our attention.

We would greatly appreciate the opportunity to have you as our guest again in the future.

Respectfully,
Laurie A. Lawrence
President of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2013

If it were not for the incredible, friendly staff, this hotel would get 1 star from me. It is like Marriott bought a motel 8 and slapped a Fairfield sign on it. Outside room entry and horribly outdated.

Stayed: June 2013
2  Thank tw101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie L, Director of Sales at Baymont Inn & Suites Savannah Midtown, responded to this reviewResponded July 28, 2013

Thank you for telling us about your recent visit with us.

We apologize for the inconveniences your expereinced during your stay with us. We are an older first Generation Fairfield Inn by Marriott that has the interior corridors on the third floor with exterior corridors on the first and second floor. With the hotel being under new ownership and managemnent, we are in the process of renovating the property.

We would greatly appreciate the opportunity to have you as our guest again in the future.

Respectfully,
Laurie A. Lawrence
President of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Savannah Midtown

Address: 2 Lee Blvd, Savannah, GA 31405-5708 (Formerly Fairfield Inn by Savannah Midtown)
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Savannah
Price Range: $66 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Savannah Midtown 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
If you're in search of an affordable hotel that will provide you and your family convenient access to all that Savannah has to offer, then look no further than the Baymont Inn Savannah Midtown. We're situated just a few miles from Savannah's renowned Historic District, where you'll find a wide variety of shopping and dining experiences waiting for you along River Street and within City Market. Family friendly attractions abound nearby - from our historic home tours and galleries downtown, to the relaxing shores of Tybee Island, you're sure to have a fun-filled day packed with memorable experiences. Public transportation is available right outside the hotel, and if you care to beat the heat with a little indoor shopping, Savannah's Oglethorpe Mall is less than two miles away. We offer comfortable bedding options, thirty-two inch flat-screen TVs and free Wi-Fi Internet access when it's finally time to unwind. We also offer a twenty-four hour business center, pool and complimentary deluxe continental breakfast to help get you recharged and replenished for another day of exploring the Coastal Empire. We welcome you to Savannah and look forward to hosting you at the Baymont Inn Savannah Midtown! ... more   less 
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Also Known As:
Fairfield Inn By Savannah Midtown Hotel Savannah
Fairfield Inn Savannah
Fairfield Savannah
Savannah Fairfield Inn

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