Check-In: My husband and I stayed at this property for one night on the way to Florida. There was an attendant at the desk when we checked in and she did an OK job of checking us in. There wasn't anything particularly memorable or special about the check-in experience.
Room: I was shocked that a new-ish hotel would not be equipped with refrigerators/microwaves in every room. Unfortunately, we did not have either in our guest room.
The room was quiet and there was no outside noise that I noticed. However, I would suggest some darker curtains, as the sheers we had did a terrible job of blocking out the interstate lights and signs.
THE SAVING GRACE: Thelma! Thelma did an excellent job in the breakfast room by keeping it clean and attending to the needs of the guests. That being said, the breakfast was sub-par comparatively to other Fairfield Inn properties I have visited. Although it was the same fare at the other properties, the muffins were still partially frozen and the sausage patties were still pink. Thelma's friendliness definitely made up for it, though.
Check-out: The check-out experience was terrible! The desk attendant was on a personal phone call (on the hotel phone), in addition to texting on his cell phone. Although he did pause his phone call to talk to me (how KIND!), this was still unacceptable activity for a front desk attendant at this time in the morning (It was around 9:00 am). I felt very neglected by him. He definitely lacked confident service.
Room Attendant: Michelle was our room attendant. I can't attest to how well she cleaned the room because we checked out after one night, but we did meet her in the elevator and she was very nice!
Overall: This was an average experience with some nice moments. The staff is hit or miss, and there are definitely some bad apples. Room was clean, and property was easy to find off the interstate.
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- Also Known As:
- Fairfield Inn Savannah/i-95 South Hotel Savannah
- Fairfield Savannah
- Savannah Fairfield Inn