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“Awesome service”

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Hampton Inn Savannah - Historic District
Ranked #14 of 113 Hotels in Savannah
Certificate of Excellence
GreenLeadersBronze level
Kentucky
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Awesome service”
Reviewed April 8, 2014

Great hotel, very convenient to River Street. We were able to view fireworks from the window of our room. Very nice hotel! From the check in staff, cleaning staff, everyone so mannerly and seemed grateful you were staying with them.

Room Tip: The staff that services the morning breakfast was awesome. PAT is great!!!
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mamaw812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, April 9, 2014
Dear Hampton Guest:

Thank you so much! I know that everyone has a busy schedule these days, and we really appreciate you for taking the time to post this review. Thank you for mentioning the helpfulness and manners of our staff. I would also like be the first to tell you that we really do enjoy serving our guests. We understand that there are many other hotels in the area, so we want everyone to experience our to serve unique Hamptonality! I hope we have opportunity to serve you in the near future.

Best regards,

leonard.massey@savannahlodging.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,455 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (430)
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English first
Cumming, Georgia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 7, 2014

We have visited Savannah many times and usually stay in a Hilton property. This hotel was by far the best location in the city. From the moment we walked in the door, excellence was the word From the cleanliness to the staff all of our needs and wants were met with great efficiency. The valets who quickly retrieved our car multiple times met our requests with a smile. The Concierge Carroll was very personable and informative. She booked Segway tour tickets for us on Thursday, followed up with us as we returned to the hotel on Friday and even called "the boss" (which was actually her mother - a master gardener) to locate a garden nursery for us to visit on our way out of town. That is service! We will definitely stay here on our future trips to Savannah.

Room Tip: Request a river view if on the 7th floor. We were on the 3rd floor with a view of Abercorn.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gagirlluvssgi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, April 8, 2014
Dear Hampton Guest:

Thank you so much for acknowledging the staff at our property. I can't say enough about Carol. She is a delight to work with and an asset to our entire team. It is also great to know that we are comparable to, and intact better than most other Hilton properties you have stayed with. Your review provides us with extra fuel to be the absolute best. See you soon!

Best regards,

leonard.massey@savannahlodging.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 7, 2014

As a first time visitor to Savannah I booked this hotel for the central location. The hotel is updated and clean with spacious rooms and very helpful staff. The Hampton Inn perk of having a freshly laundered comforter is a nice touch that not many hotel chains offer. Beds are comfortable but pillows were horrible, and too small for a big bed! There is a free continental breakfast offered that is a nice touch with a decent selection. Overall a good value for a nice hotel in a perfect location for tourists.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Maryleb0ne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, April 8, 2014
Dear Hampton Guest:

Thank you for taking the time to post this wonderful review. Your feedback is what matters, and I am happy to let you know that we will be getting larger pillows for our King sized beds very soon. Thank you for your loyalty and support, and look forward to your return.

Best regards,

leonard.massey@savannahlodging.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 7, 2014

Our room was spacious and clean, and the people working at the hotel were very friendly and helpful. Location is great for walking to shops, bars, and restaurants. View from rooftop is fabulous! We would stay here again.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HattieEmma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, April 8, 2014
Dear Hampton Guest:

Thank you posting this review. It is always a pleasure to hear from our guest, and I am happy that you enjoyed you stay. Thank you for taking the time to post this wonderful review and we look forward to your return.

Best regards,

leonard.massey@savannahlodging.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 7, 2014

The breakfast was inedible, the room was loud and we were situated right next to internal construction and external construction (there were people milling about right outside our window). Stay elsewhere!

  • Stayed April 2014, traveled on business
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
1 Thank Randy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, April 8, 2014
Dear Hampton Mr. Taylor:

Thank you for your feedback. Each review gives us the opportunity to improve, as well as, get a better understanding of the things we are doing well. I apologize for the inconveniences that you experienced, and I am very disappointed that you did not enjoy your stay with us. As the survey you filled out with Hilton indicates, not once were any of your issues reported during your stay, even though you lodged with us for 3 days. The only way that we can make 'your' stay better is if the concern is brought to our attention while you are at the hotel. Please contact me at your convenience so that we can properly address you concerns.

Best regards,

leonard.massey@savannahlodging.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake City, FL
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 7, 2014

Nice hotel right in downtown Savannah. Good location and very friendly staff. Breakfast was good. I only had one problem - On my second day's stay, my bathroom was not cleaned. Other than that- I was very satisfied at this hotel. I would stay here again.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank tonibriley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, April 8, 2014
Dear Hampton Guest:

Thank you so much for taking the time out of your schedule to post such a great review. I would also like to thank you for giving us the opportunity to correct the issue you experienced with housekeeping. The next time you are in the area, please contact me so that I can personally accommodate you. I look forward to serving you in the future!

Best regards,

leonard.massey@savannahlodging.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 6, 2014

Booked 2 rooms for a family trip. Hampton Inn is located in walking distance to all in the area. Every morning we had a full breakfast (included) and there was something for everyone including milk & juices. Concierge "Cathy" helped with plans. We had two babies (2 months & 20 months) and staff remembered them each day. Michelle especially helped get milk, felt like one of the family, even offered to get us a snack after one of our party woke up too late for breakfast.
Desk staff welcomed us every time we came back "welcome home".
The room was spacious & very clean, plenty of towels, etc. cute notes welcoming & offering us anything we may have forgotten (toothbrush etc). Everything we needed & more. We will be back!!!

Room Tip: All are great
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SusieRah946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, April 8, 2014
Dear Hampton Guest:

Thank you so much for posting this review. Cathy is awesome and as asset to our team. The wealth of knowledge she has able the area is really second to none. It is so great to hear that everyone was able to take care of you. Thank you so much and we appreciate your support.

Best regards,

leonard.amssey@savannahlodging.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Savannah - Historic District

Property: Hampton Inn Savannah - Historic District
Address: 201 East Bay Street, Savannah, GA 31401-1203
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Savannah
#5 Business Hotel in Savannah
#9 Romantic Hotel in Savannah
#15 Green Hotel in Savannah
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Savannah - Historic District 2.5*
Number of rooms: 145
Official Description (provided by the hotel):
The Hampton Inn Savannah Historic District hotel is located in downtown Savannah on Bay Street with easy access to River Street. Walk to local attractions like River Street, Savannah International Trade & Convention Center, and City Market. Enjoy a swim in our rooftop outdoor pool with views of historic Savannah. Relax with our free hot breakfast every morning. Get some work done with our free high-speed internet access and business center. ... more   less 
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Also Known As:
Hampton Inn Savannah - Historic District Hotel Savannah
Savannah Hampton Inn

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