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“Disappointed”

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Savannah Marriott Riverfront
Ranked #46 of 115 Hotels in Savannah
Reviewed June 17, 2013

This hotel does have a nice location on the river. When we checked in we were upgraded to a "suite". The room was horrible. There was a small window which overlooked the roof and the room was a bit shabby. The king bed was located behind a partition which had a TV mounted on it. I didn't fly to Savannah to stay in a cell. We asked the front desk for another room and we were given a room with two double beds that had a nice balcony which overlooked the river. Then I got stuck in the elevator. I knew to use the phone in the box to call for help and maintenance came and opened the door. After that - I guess they were working on the elevators- I had to walk down eight flights (with four other guests) because no elevators came to the floor.
After that little episode the elevators did work. Next, the pool area was clean but much too small for that large of a hotel and no umbrellas to sit under if you want shade. There is NO valet parking; so for $18.00 a day for parking what exactly do you get? I'm already paying to stay there. The lobby is very bare bones and the indoor pool is located in the lobby/atrium area. You can walk to the River Street shops and restaurants; but any other part of the historical district you will need a car or a cab ride. This hotel seems more suited for business travelers than a vacation. We did have services in the spa and the spa was very nice and clean. But not enough to get me to come back. The staff was pleasant and they have a nice breakfast buffet. I loved visiting Savannah, but I will stay somewhere else next time.

  • Stayed: June 2013, traveled with friends
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Thank Star517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,405 - 1,411 of 1,951 reviews

Reviewed June 17, 2013

The front desk staff, particularly Brittany, is awesome. Whatever you need, they take care of it. That said, the hotel is ok but not worth the longer walk and additional expense. You can get a hotel closer to the action for less money that is just as nice.

  • Stayed: June 2013, traveled on business
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Thank matthew r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2013

We recently stayed at this hotel for 2 nights. We were extremely impressed with the quality and comfort of this hotel. We always stay in a Marriott because of the comfort, but this one surpassed our expectation. The location is awesome as it is right at the end of River Street, giving great access to all the activities Savannah has to offer. Our room had a beautiful view of the river. The staff were wonderful, greeting you every time you enter the building as if they really are happy to see you.

  • Stayed: June 2013, traveled as a couple
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Thank Jts3mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2013

We stayed at the Mariott Riverview for 4 nights beginning on Memorial Day weekend. The hotel is located on the Savannah River and is laid out nicely. The rooms are becoming a little dated but are clean. It has an atrium much like Embassy Suites, but our river view room did not have a balcony to step out on over the river. There are a lot of local color restaurants within a walkable distance, about 2 or 3 city blocks down Front Street. I would not advise people who have difficulties walking, to do so,as the streets are paved with old cobble stones. You can get a taxi to
the Front Street festivities for about 6 dollars. This is also where the "paddle wheel" boats depart for dinner cruises. There is a daily parking fee of 18 dollars and a wireless fee of 12.00 dollars.

  • Stayed: June 2013, traveled with friends
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2  Thank Donald W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2013

We recently stayed four nights for a U.S. Navy reunion. The service was outstanding. You couldn't pass anyone without a cheerful "hello", or "are you having a good day" or "is there anything I can get you". The employees are empowered to make decisions on the spot. It was very refreshing.
The location was excellent, walking distance to down town or the water taxi.

Room Tip: Get a water view and request a refrigerator and patio furniture.
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  • Stayed: May 2013, traveled with friends
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Thank golfnva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2013

I stayed here this past weekend with my mom and sister and this is a very nice hotel with a good location on the riverfront. It's further from the action down the river but it's about a 20 minute walk to get there.

The rooms are clean with very comfortable beds. We had a room with a balcony that lead to the atrium that still had a view of the river. The staff was very helpful and we were able to check in at 11am, way before the allowed check in time. The only thing that I didn't like was that our room was not equipped with a refrigerator so we didn't have anywhere to put our Paula Deen leftovers so those went to waste. Other than that, I would recommend this hotel.

  • Stayed: June 2013, traveled with family
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Thank kthom84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2013

We were there for a Navy reunion and must extend our thanks and appreciation to the organizers of the event. The room was extremely roomy with a fantastic view as our balcony overlooked the atrium and the Savannah River. Our only complaint was that there was no furniture on the balcony for us to enjoy while savoring the view both inside and out. The staff was extremely helpful, especially when we had to fax some time-sensitive material. Absolutely everyone on staff at the hotel greeted us with a smile no matter the time of day or night. The location is excellent with many quality restaurants nearby. We'd definitely return.

Room Tip: Try to get one with an interior balcony so you can see the river without worrying about the bugs fro...
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  • Stayed: May 2013, traveled as a couple
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Thank Mollie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Savannah Marriott Riverfront

Address: 100 General McIntosh Boulevard, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Business Hotel in Savannah
Price Range: $163 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Savannah Marriott Riverfront 3.5*
Number of rooms: 387
Official Description (provided by the hotel):
Savannah Marriott Riverfront is a full-service hotel in Savannah, Georgia located directly on the historic Riverfront. Stroll along Savannah's famous River Street steps from our hotel and conveniently connected to us via the Marriott Riverwalk. Enjoy easy access to shopping, dining and entertainment at our hotel. Relax on the beach at nearby Tybee Island, or spend the day exploring historic downtown Savannah. 11.2 miles to Savannah/Hilton Head International Airport. ... more   less 
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Also Known As:
Marriott Savannah Riverfront Hotel Savannah
Savannah Marriott

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