This small, historic, and beautiful full-service hotel is a Rorschach test. Either you will think it is in the sweet spot between a hotel and a B & B, or you will think it falls in a no-man's-land between the two.
On the one hand, the public spaces and the high-ceilinged corridors upstairs are lovely and are filled with historical artifacts. The beds are wonderfully comfortable. And most of the services work well, notably including a spiffy business center that most Marriotts would die for. On the other hand, there are terrible noise problems in the rooms: not so much the street noise that other reviewers have commented on but noise from overhead that is transmitted through the otherwise wonderful, broad hard wood floors. We were repeatedly awakened, and we met two other couples who asked to change rooms because of sleepless nights. When the housekeepers vacuum the room above you, you may think you should prepare to meet your maker.
Service is uneven. The door men and porters were a joy -- helpful, friendly, courteous, and playful in just the right mix. The housekeepers were sullen. The front desk failed us repeatedly.
One of the delights of the Marshall House is its "library", a colorful and welcoming lounge where complimentary wine and cheese are served on week nights. A good boutique restaurant (unaffiliated with the hotel) and its atmospheric bar open off the library, as does a glass-covered courtyard where a generous breakfast is provided every morning.
The location is a mixed blessing. Almost everything in the historic district is within walking distance. Leopold's justly famous ice cream is less than a block away in one direction, and the market place is only a few blocks in the other. You can comfortably walk to Mercer House (of Midnight in the Garden of Good and Evil fame) in 10-15 minutes. But the block of Broughton Street on which the hotel is actually located is not at all attractive.
Were we happy to visit Savannah? Oh, yes! Did we enjoy Marshall House? Definitely. Will we stay there on our next trip? No.
- Official Description (provided by the hotel):
- The Marshall House, voted Best of Savannah 2016, is one of the most unique hotels in Savannah. Room rates include complimentary WiFi and a weekday wine and cheese reception. The hotel's 68 guest rooms offer an authentic historic Savannah experience with modern conveniences. Coastal Living magazine named The Marshall House among its top 20 favorite lodgings, the Travel Channel featured The Marshall House on its "Great Hotels" program, and Expedia awarded the hotel with the Expedia Select honor. Winner of multiple "Best of Savannah" awards. Located on Broughton Street, amid great shopping and dining. ... more less
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- Also Known As:
- Marshall House Hotel Savannah
- Marshall Hotel Savannah