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“Excellent location, service and extras!”

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Hyatt Regency Savannah
Ranked #29 of 115 Hotels in Savannah
Certificate of Excellence
GreenLeadersBronze level
Reviewed December 3, 2013

We came here for a night (I'd stayed here before nearly a decade ago and enjoyed the stay) and really enjoyed our stay. The location is great, so close to the river and the downtown restaurants and squares.

When we checked in, we didn't realize the hotel room we booked came with complimentary breakfast for two at the hotel's Windows restaurant (a $17.95 value per person) and free Wi-Fi (which normally costs $9.95 a night).

Our room was great - it was quiet and had everything we needed. You could tell it had some wear (chipped headboard and closet doors) but it wasn't anything that concerned us. The bed wasn't as comfortable as I would have liked but we loved going for our morning run out near the river!

The valet parking is a little steep at $22 a night but this hotel had everything we needed and we definitely will consider returning in the future!

  • Stayed: December 2013, traveled with family
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Thank kurokitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this reviewResponded December 4, 2013

Dear kurokitty,

Thank you so much for taking time to review your recent stay with us. I am so pleased to hear that you enjoyed the location and amenities offered. We look forward to welcoming you back again in the future!

Best Regards,
Sarah Menard
Sales Manager

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2,043 - 2,049 of 3,052 reviews

Reviewed December 3, 2013 via mobile

Stayed for one night to enjoy beautiful Savannah and it was a problem to find a parking spot since the hotel has Valet parking only. Beds are average, pillows not at a Hyatt level. Small room, have to pay for Wifi. Breakfast was good. Front desk was good. Hotel is pretty and well located, just on the riverfront (best location). Restaurant view to the river, very nice, and restaurant staff excellent.

Stayed: December 2013, traveled with family
Thank Mildrilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth k, Guest Relations Manager at Hyatt Regency Savannah, responded to this reviewResponded December 5, 2013

Dear Guest,

Thank you for staying at Hyatt Regency Savannah. Please accept our apologies for not meeting your expectations during your stay. We appreciate guest feedback such as yours, as it allows us the opportunity to correct and improve our operation. Please know that We have made note of your comments regarding the Hyatt Grand Bed and will share them with our Corporate Office, as the beds are custom made for the Hyatt Brand Hotels. Also, all of your concerns have been addressed with the appropriate department managers as we strive to Exceed all Expectations. If your travels ever bring you back to our historic city we would love the opportunity to be your host in our historic city and provide you with a more memorable experience.

Sincerely,

Elizabeth Kim
Assistant Food and Beverage Manager

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Reviewed December 2, 2013

This was everything you would expect from a Hyatt. The location down on the river was great. The room was very nice & clean. We had a great view of the river. The staff was all very helpful & friendly. The breakfast was included during my stay which was excellent (normally $18). Parking was $22/night to valet. If you are looking for a nice, clean, dependable stay at a great Hyatt property, this is perfect....if you are looking for Savannah character, maybe you would want to consider a B&B...but you would be sacrificing the Hyatt extras.

  • Stayed: November 2013, traveled as a couple
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Thank HoosierInFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this reviewResponded December 4, 2013

Dear HoosierInTexas,

Thank you very much for taking the time to review your recent stay with us. I am delighted to hear that you enjoyed your time with us and found the hotel to have all the amenities you needed during your visit. We hope that you will choose us again when your travels bring you back to Savannah.

Best Regards,
Sarah Menard
Sales Manager

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Reviewed December 1, 2013

My family and I very much enjoyed our stay. The rooms were clean and the food and service at the Windows restaurant was great. Ms. Viola was our server. She was very kind and accommodating. She made us feel at home. Will come again!

  • Stayed: November 2013
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Thank Mariomitzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this reviewResponded December 4, 2013

Dear Mariomitzie,

Thank you so much for taking time to review your stay with us. I am so pleased to hear that you enjoyed your time with us. I will pass along your kind words to Ms. Viola as she will be happy to hear them! We look forward to welcoming you back again soon.

Best Regards,
Sarah Menard Sales Manager

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Reviewed November 30, 2013

Wow, wow, wow! We had a great stay at the Hyatt! Location is great and the service was very good as well. We stayed for a couple of days before our Thanksgiving holiday. From pulling up to the hotel to checking out I was very satisfied with the value, service and room cleanliness.
The check out process was especially great with Lavada and Mary's big ol'e smiles continuing great service even after they "ran my card!" I will be back soon!

Thanks

  • Stayed: November 2013, traveled with family
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Thank klhawkz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this reviewResponded December 4, 2013

Dear klhawkz,

Thank you so much for taking the time to post a review of your recent stay with us. We are delighted to hear that you enjoyed your stay with us and found the hotel to be the perfect hotel for your travels. I will pass along your comments to Lavada and Mary as they will be very happy to hear them. We look forward to welcoming you back soon!

Best Regards,
Sarah Menard
Sales Manager

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Reviewed November 27, 2013 via mobile

I researched hotels before I chose this location for our family. We were only staying for one night and I wanted to be sure my family got the most bang for our buck. We have two young boys. Hotel staff was extremely friendly from the moment we pulled up to valet. The rooms were clean. I highly recommend to ask front desk for Panoramic view of river. It was worth every penny. I found myself sitting by the window gazing out at the riverfront imagining all the history that happened. We had a fantastic steak dinner at Boars Head Tavern. Then filled up on pralines at the local candy store. I couldn't have picked a better location. We will definitely be back for a longer stay soon!

  • Stayed: November 2013
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1  Thank Cpalmeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this reviewResponded December 4, 2013

Dear Cpalmeter,

Thank you so much for taking time to review your recent stay with us. I am so happy to hear that you enjoyed your stay with us. It is important to us to exceed all of guests expectations and I am pleased to hear that we were able to do that for your family. We look forward to welcoming you back the next time you are in Savannah.

Best Regards,
Alex Schulze
Rooms Director

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Reviewed November 26, 2013

My family stayed at this hotel in November while attending the Savannah Food and Wine Festival. We stayed at this hotel before and enjoyed our stay so we decided to stay here again. The rooms were clean and comfortable and the service was very good. It is conveniently located on the Riverwalk where there are tons of restaurants and shops. The hotel has its on entrance to the Riverwalk. The hotel is also convenient (in walking distance) to the many squares and parks that Savannah is known for. Overall a good hotel for a long weekend stay.

  • Stayed: November 2013
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Thank Keeshkeesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this reviewResponded December 4, 2013

Dear Keeshkeesh,

Thank you so much for taking time to review your recent stay with us. I am so pleased to hear that you enjoyed your first stay and we were able to welcome you back again. It is wonderful to learn that enjoyed us your second time visiting. We hope that you will continue to choose our hotel your travels bring you to Savannah.

Best Regards,
Sarah Menard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Savannah

Address: 2 W Bay St, Savannah, GA 31401-1107
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Savannah
#19 Business Hotel in Savannah
#19 Green Hotel in Savannah
#30 Romantic Hotel in Savannah
#32 Family Hotel in Savannah
Price Range: $159 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Savannah 4*
Number of rooms: 351
Official Description (provided by the hotel):
Newly restyled Hyatt Regency Savannah is located on the Savannah River and in the heart of Savannah's Historic District. Our guests can enjoy the newly opened Moss + Oak Savannah Eatery or walk to many of Savannah famous restaurants. Within blocks of the hotel is shopping, dining, museums and nightlife. The hotel offers three guest room views atrium, historic city view and river view with contemporary guest rooms. ... more   less 
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Also Known As:
Hyatt Regency Savannah Hotel Savannah
Savannah Hyatt Regency
Hyatt Savannah

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