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Hyatt Regency Savannah
Ranked #29 of 113 Hotels in Savannah
Certificate of Excellence
GreenLeadersBronze level
Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great stay, would stay again”
4 of 5 bubbles Reviewed September 21, 2011

Stayed for one night, and was a pleasant experience. The hotel let us check in early and held our luggage after we checked in. Rooms were very clean and very well resourced. Beds were comfortable and we were able to get a good night's rest. Good location, right near a free tourist shuttle, hotel is on the river. Would definitely stay again.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lauren_rizzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,627 reviews from our community

Traveler rating
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    411
    192
    100
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (627)
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English first
Charlotte, North Carolina
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed September 15, 2011

Great hotel, location, location, location! Took a last minute trip with my wife, used priceline and got a great deal on this hotel! Couldn't be happier with our over all experience, rooms was clean and the service was outstanding!

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BeachLife18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed September 12, 2011

Hotel is in a great location. However, Savannah is not that large that you could not stay elsewhere and still be in a great location. The positives were the staff was friendly and attentive. These two things do not outweigh the negative. The hotel is dirty and outdated. The sheets on the bed are so scratchy, I had to wear pants to sleep. There was black mold in both my toilet and shower floor. There was a used straw on the floor of the main room that was not mine and caked in lipstick. If you get an inside view room, be prepared for a dungeon-like atmosphere.

Food is average in taste and expensive in price.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank bb1327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencySavannah, General Manager at Hyatt Regency Savannah, responded to this review, November 17, 2011
Dear Guest,

Thank you for staying at Hyatt Regency Savannah. It has been our pleasure to be your host in our historic city. Please accept our sincere apologies for failing to meet your expectations during your stay. Your concerns with the cleanliness of the hotel has been been addressed with the appropriate department managers. I can assure you that I will work with my staff to ensure that this does not occur again.

Every day we strive to exceed the expectations of our guests. I hope that you view this experience as isolated, and not indicative of the service we strive to provide. Our goal is to exceed your expectations. Should your travels bring you back to Savannah we would love to be your host in our historic city again.

Sincerely,

Scott Snipes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milford, Connecticut
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 12, 2011

The hotel was very clean and the bed was very comfortable and the location was perfect.I would consider staying somewhere else when I return to savanah because of the $19 parking fee

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank wf06460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando Florida
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed September 12, 2011

The Savannah Hyatt is a very nice business hotel located directly on the riverfront and very convenient to the attractions Savannah has to offer. Staff are friendly and proactive, the rooms are clean and pleasant, and the overall service is very good.

Room Tip: Ask for riverfront so you can watch the boats coming in and out of this working port.
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  • Stayed September 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SteveUrq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hinton, West Virginia
Level Contributor
117 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed September 11, 2011

Stayed here, due to having free night. However, since then, I will not return! Reasons: $19. per day parking fee, $9.95 fee for internet 24 hours, No comp breakfast!

Room view was excellant, 6th floor, overlooking the harbour and boardwalk with bars, boats and bistros.

Great location, if one wants to be on the waterfront.

  • Stayed September 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
Thank Tarusbull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erie, Pennsylvania
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed September 8, 2011

We were booked at this hotel through Priceline. At first glance, this is a grand hotel with a gorgeous atrium and very attentive and friendly staff. However, once you're in your hotel room, you realize that there's really nothing special about this hotel. The rooms were a bit outdated and very small compared to newer hotels of today. The bathrooms were uncomfortably small.

We did not dine in the hotel, so I cannot speak to the quality of the several dining establishments to choose from in the atrium.

While I wouldn't be opposed to staying at this hotel again in the future, I would much rather stay somewhere else. In fact, my wife and I were booked for two nights but we decided to change our second night to a different hotel (Holiday Inn Express) just a few feet down Bay Street. We were very happy with our decision.

Lastly, the valet parking checkout was a mess the morning we checked out. However, I have to say that through the chaos, the workers were very efficient and friendly.

Room Tip: Book through Hyatt's website and not Priceline in order to score a great view.
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  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Savannah

Property: Hyatt Regency Savannah
Address: 2 W Bay St, Savannah, GA 31401-1107
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Savannah
#19 Business Hotel in Savannah
#19 Green Hotel in Savannah
#30 Romantic Hotel in Savannah
#32 Family Hotel in Savannah
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Savannah 4*
Number of rooms: 351
Official Description (provided by the hotel):
Convention Hotel located on the Savannah River and in the heart of the Historic District. Three views are offered: Atrium, cityview and Riverview. Atrium hotel with lobby decorated with greenery and plants. ... more   less 
Reservation Options:
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Also Known As:
Hyatt Regency Savannah Hotel Savannah
Savannah Hyatt Regency
Hyatt Savannah

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