We called several hours before arrival and were told they would "try" to hold the room that we had booked. When we arrived, the room was disgusting. Broken tile, rust in bathroom, wall repaired and not painted. Trim was broken and pulled awat from wall. The vent in the bathroom was FILTHY blowing dust all over the towels.
I called front desk because there was no plug for the tub. Over an hour later, I called again ands was told they coulndn't find one and hadn't called back because phone wasn't working. Had her call me right back, phone was fine. I called from my cell; went right through.
We tried to find another hotel, but everything was booked because of Music Fest, and Spring Break.
When I tried to contact the manager, I was told he doesn't arrive till 11 or so. We had things to do, and he wasn't available when I called with cell later.
When we complained at checkout, we were told that all rooms are shower only, that we should have complained earlier, and we could have left.
Manager looked at room and said that it was in bad shape but would be better when we came back. Like that will EVER happen.
Managaer gave us 10% off our bill, whcih is about half one night's stay. We had a slight problem with another hotel a few years back, and were comped our most expensive night.
We contacted corporate, and got no response.
- Official Description (provided by the hotel):
- Quality Inn Midtown caters to the budget-minded traveller. We provide comfortable accommodations at a competitive rate. Located just a few miles from downtown, our guests are able to enjoy plenty of shopping opportunities and a hundred choices for dining within a one mile radius as well as being close to all the locations that have made Savannah world famous. For those that don't want to venture out, we provide a microwave and mini-fridge in every room along with access to Free Wi-Fi, Free hot breakfast, a fitness center, pool, and an on-site lounge! Whether it's exploring the history of downtown, taking a trip to the beach or visiting family at Hunter Army Airfield, Quality Inn Midtown has the location, amenities and rates to provide our guests a value that is unmatched in Savannah, GA! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Choice Hotels, Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Priceline, Cancelon, TripOnline SA and getaroom.com so you can book your Quality Inn Midtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Quality Inn Midtown Hotel Savannah
- Savannah Holiday Inn