Checked in tonight by a very cheerful and pleasant staff member and getting a view over the courtyard so all seemd OK at first. When I was ssking for a water bottle, she stated they did not have any at the hotel, but I could get some filtered water at the bar. ( that was a first for me at a Marriott properties) When arriving to the room someone had been sleeping in the bed so I called the front desk and they gave me a new room. When checking into the new room ( no view over Courtyard this time) I found pubic hair in several places in the bed and found an old chocolate bar left on the floor by the bed ( so grose, who is cleaning and making the beds??!!) I called the front desk again and they said to wait for a bit until they were looking for a new room. It took 15 minutes until a staff come with the keys. The staff member did not say anything, just gave me the keys while he was attending to his cell phone... not good service..first time this has happened in a Marriott property and since I am a Gold member I am very disaapointed. It took me an hour to get into the room so not happy after a long business day.
Lately I have been staying at Hampton Inn and have been very pleased with their service and they do give you more for the bucks with free breakfast and free coffee ( can't understand why that was taken away at several Courtyards, the free coffe I mean?) so at this time I am actully thinking of switching Hotel chain.
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- Also Known As:
- Courtyard By Marriott Savannah Midtown Hotel Savannah
- Savannah Marriott
- Savannah Courtyard