We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Don't Bother.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Savannah Historic District
Ranked #53 of 114 Hotels in Savannah
GreenLeadersSilver level
Reviewed September 17, 2013

This hotel is in a great location, and the people are extremely friendly. However, they do not have their stuff together, and the quality of the rooms is awful.

First of all, this is a motel-style place, so don't be fooled by their star rating - you still get the unwanted foot traffic, and lack of secure feeling while people down in the street shout to folks on the balcony. This is a pet-friendly hotel, so if you have a pet, that's great. If you don't have a pet, be prepared to smell dog everywhere - but that isn't the worst smell in these rooms.

Our first night there, we were woken up at 8am by the very loud, incessant pounding of roofers above our room. Of course, we understand that sometimes maintenance happens, but it would have been nice to be told there would be workers above our room that early, and offered a different place in the hotel if we were not okay with this (we checked in on a thursday, it was not busy at that time). The manager was very polite when we brought this up, and offered to check with the roofers about being there the next morning, and offered us a very undesirable room on the first floor, closest to the busiest street, so there would be a ton more foot traffic, in its place if there was to be more hammering. We packed all of our belongings, and waited by the phone to hear back. We ended up staying in that room, so we unpacked everything again.

Two nights later, we got back from a long evening tour in Bonaventure, to be greeted with a very funky smell. Turns out the roof still leaked, and there was water coming down the walls, SOAKING the floor (which meant any of our bags near that side of the room were soaked, too). We immediately called the front desk, and they moved us to another room. So we packed up and unpacked again. This next room smelled of dog, and the television didn't work. The front desk attendant said the best she could do was put in a work order for the next day to fix the tv (which happened to be the only night during our stay we wanted to hang out and watch television instead of go out on the town). So we spent 45 minutes fixing it ourselves.

By that point, we were sick of dealing with issues, so we just sucked it up it until check-out time.
The ice machine on our floor was also off the entire time, the parking price is absurd ($12 per night), and little things in this hotel were just not well thought-out. For instance, their internet access requires an out-dated portal login. Which would be fine if it was a one-time thing, or even once a day, but it was often times up to 6 times a day for moderate internet use. Thank goodness I didn't have to work from the hotel on this trip (seriously, Best Western. I know you read these. Just give guests the wireless password on check-in, and get rid of the portal). The bathroom doors were near-impossible to close, and barely give you privacy when you do get them closed. There is positively no water pressure in the showers, you're lucky to get a sad little trickle. And the second room we had.. some genius left off the towel bar in the bathroom in order to hang literally a wall-sized mirror that was - no joke - directly in front of the toilet. We nicknamed it the mirror of self-loathing. Seriously, who thought that was a good idea.

Additionally, the beds are hard, and feel very old. The blankets are very thin and scratchy, and the air conditioner in our second room was old, sweaty, and had a coating of mildew over it, like it hadn't been properly cleaned in months. The only things we actually were happy about with this hotel were that the staff was incredibly friendly, the pool, while small, was nice to have around, and the location was decent.

However, I would not recommend this hotel to anyone. In fact, I checked pricing on both the very nice-looking DoubleTree across the street, and the Hilton Garden Inn (which looked even nicer, and was right next to the DoubleTree - both of which are slightly closer to city market) while we were there, and they were both $10 less per night than what we paid.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jackiebot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM11205, General Manager at Best Western Savannah Historic District, responded to this reviewResponded September 19, 2013

Thank you for contacting Trip Advisor regarding your recent stay. Please accept my apologies for the inconveniences you experienced. I am embarrassed by the situations encountered during your visit to our hotel. It is our goal to provide the highest level of customer satisfaction to each guest staying at our hotel. We rely on our guests to let us know when we have fallen short. Comments such as yours permit us to target areas of concern and take the necessary steps to remedy the situation. I am happy to announce that the roof installation has been completed and the leak the reviewer describes has been repaired. As with any construction there is never an opportune time to do such a large project at a hotel. It was our intention that the flyer notifying our guests of the 48 hour project would have alerted them to a possible disruption during their stay. If the author of this review would please contact the hotel so that we can rectify the situation it would be greatly appreciated. Again, please accept my sincere apologies. We look forward to bringing you resolution and satisfaction concerning this matter. You can reach me directly at (912) 629-2101.

Sincerely,
Jeff Fouste

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,434)
Traveler rating
Traveler type
Time of year
Language

923 - 929 of 1,434 reviews

Reviewed September 15, 2013

The Fredricksburg Va Best Western, was excellent. We were looking for a location that would be easy on and off traveling up and down on 95. This was the perfect location. Easy on and off but the location is tricky to get too, especially on the North bound trip. You really have to pay attention. When you get off 95, you have to cut across three lanes of traffic, and then a sharp turn left, and left into what seems like a dead end. But there were plenty of places to eat and shop. There are two malls, one next to the hotel and one across the street. (even a WAWA ) Would definitely make this out hotel of choice when traveling up and down the East Coast.

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Diana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM11205, Manager at Best Western Savannah Historic District, responded to this reviewResponded September 25, 2013

I am so glad you enjoyed that property! Best Westerns try our best to provide a united front in customer service, quality and value. We care about our guests!

Thank you sincerely,

Amand Lange
Operations Managers
Best Western PLUS Savannah Historic District

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2013

A good hotel for visiting the Savannah historic district - it's located right on the edge of the district next to the Doubletree, Four Points, and a few others. The rooms are a little dated, and there can be quite a bit of street noise if you're in one of the front rooms. There is also a $12/night parking fee for your car. Nonetheless, we were really happy with the hotel - it's walking distance to anywhere, a good free breakfast, and free wi-fi. There's also a concierge who'll provide plenty of info about the historical district, maps etc, that is very helpful.

Room Tip: Rooms on the front can get some street noise
See more room tips
  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Shanryan81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM11205, Manager at Best Western Savannah Historic District, responded to this reviewResponded September 25, 2013

Thank you for taking the time to review the BEST WESTERN PLUS Savannah Historic District! We appreciate your kind words and appreciate your business! Have a wonderful day!

Sincerely,

Amanda Lange
Operations Manager
Best Western PLUS Savannah Historic District

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2013

Average hotel, but adjacent to historic district. This allows walking the area. Great restaurants and shops on River Street (2 blocks). Have to pay extra $12 to park on their property. Expanded continental breakfast included.

  • Stayed: September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Richard V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM11205, Manager at Best Western Savannah Historic District, responded to this reviewResponded September 25, 2013

We sincerely appreciate you taking the time to share your valuable feedback with others! Hopefully next time we can "wow" you! We hope you visit us again in the near future.

Sincerely,

Amanda Lange
Operations Manager
Best Western PLUS Savannah Historic District

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2013

Great spot, great location and great staff. Stopped here for a night on a x- country trip from LA and couldn't have been happier. The room was as nice, if not nicer, than the "high" end properties. Around the corner from the river/waterfront as well as the historic town square. Wished we had stayed longer.

Stayed: September 2013, traveled with family
Thank TeddyParker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM11205, Manager at Best Western Savannah Historic District, responded to this reviewResponded September 25, 2013

Thank you for taking the time to share your comments! We are so happy you enjoyed your trip to Savannah! We hope to see you again in the near future!

Sincerely,

Amanda Lange
Operations Manager
Best Western PLUS Savannah Historic District

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013 via mobile

Stayed here for 4 nights and the location is perfect. The only time we had to drive was when we went to Bonaventure . We walked everywhere. The room was very clean and nicely updated.
Miss Mary, the concierge was awesome!!! Her recommendations were spot on. She is a true gem.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Bluwtrprncess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM11205, Manager at Best Western Savannah Historic District, responded to this reviewResponded September 25, 2013

I am thrilled you chose the BEST WESTERN PLUS Savannah Historic District and were able to take advantage of all we have to offer such as the complimentary breakfast, great location, and awesome service! We hope to see you again! We love our fantastic concierge Ms. Mary!

Sincerely,

Amanda Lange
Operations Manager
Best Western PLUS Savannah Historic District

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013

My mother sister and myself went up there Sept 6 and stayed 2 nights and we had one of our best vacation weekends ever! The staff was very nice and Kyle was extra helpful! We drove up from Jacksonville and arrived early and our room was ready and they let us check in early and gave us a late check out- The room was clean and very adequate for our needs. We stayed in the back on the 1st floor and noise was not an issue for us. There was cars being towed Saturday night that had parked there without a permit. They do charge $12.00 night for parking which is no big deal since they walking distance to all downtown attractions. did not use the wifi . The complimentry breakfast was more that adequate. The pool did have leaves in it however that could not be helped beacuse of the shade trees by the pool- I highly recommend!!

Room Tip: stay on the back side
See more room tips
  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KIMCHIZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM11205, Manager at Best Western Savannah Historic District, responded to this reviewResponded September 25, 2013

We are delighted you made the decision to stay at the BEST WESTERN PLUS Savannah Historic District! Thank you for the wonderful compliments! This is the kind of experience we strive to provide for our valued guests! We hope you return soon!

Sincerely,

Amanda Lange
Operations Manager
Best Western PLUS Savannah Historic District

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Savannah hotels
Downtown
Quality Inn Savannah Historic District
Downtown
Staybridge Suites Savannah Historic District
Show Prices
Show Prices
Show Prices
Downtown
Holiday Inn Express Savannah-Historic District
Downtown
Hilton Garden Inn Savannah Historic District
Downtown
Courtyard Savannah Downtown/Historic District
Show Prices
Show Prices
Show Prices

Been to Best Western Savannah Historic District? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Savannah Historic District

Address: 412 W Bay St, Savannah, GA 31401 (Formerly Best Western Plus Savannah Historic District)
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Savannah
#36 Business Hotel in Savannah
Price Range: $106 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Savannah Historic District 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
The BEST WESTERN Savannah Historic District is an inviting hotel with superior amenities, and genuine southern hospitality. Enjoy Savannah's unique southern charm with a generous slice of the local culture. Our fantastic location with close proximity to River Street, City Market, local museums, and historic sites is why many guests choose to stay at this hotel. Limited on-site assigned parking is available for a fee of $20 per day, which is a competitive price for the Historic District. If you're looking to explore the many tours, restaurants and boutiques that welcome Savannah's four-legged visitors then look no further this is a pet friendly hotel accepting "Dogs Only" based on the availability of dog friendly rooms. Each dog friendly room is allowed up to 2 dogs per room with an 80 pound weight limit for an additional $20 per day with a $100 maximum weekly charge. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Best Western, Expedia, Booking.com, Hotels.com, Otel, Travelocity, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Best Western Savannah Historic District reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Savannah Historic District Hotel Savannah

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing