When we arrived our room was not ready yet, which we understood since we were early. Being that this was our first time to Savannah GA. we didn't know what to do. When we tried to find something to do while we waited, the staff member suggested we take the Trolley Tour. After an hour of trying to locate a pick up spot we were informed that we could have been picked up at the Inn, in over a 100 degree weather this would have been extremely nice to have known at the Inn when the tour was suggested! Upon return after our tour we were greeted at the door by a very pleasant young man by the name of Tyler. He was very helpful in carrying our bags to our room and very informative throughout the evening, He was unfortunately the only staff member that stood out and sadly that was the only time in our four night stay that we saw him. We notified Tyler that our toilet was having an issue of constantly running and he immediately sent out an email while we stood there and disgusted it. The problem however was never fixed and we lost a lot of sleep from the constant noise, not to mention the VERY loud air conditioner. I completely understand allowing pets to stay and I think its very thoughtful to allow them, however the entire Inn smelled of animals and urine. Owning a business ourselves we understand how your employees can make or break your business I think some of the staff members are getting a bit burnt out. My husband is a very early riser and coffee is not started until 7:15 AM, he had to walk 3 blocks to the closest market to get coffee at 6:00 AM. I would suggest having coffee made a little earlier or even coffee pots in the rooms for personal use. Everything else about our stay was pretty average nothing really stood out for us. Overall our trip was pretty exhausting and not enough to make us want to come back.
- Official Description (provided by the hotel):
- The romantic Foley House Inn bed and breakfast in Savannah, Georgia is made up of two lavishly renovated historic mansions facing the quiet and lovely Chippewa Square. This romantic Savannah Inn is distinguished both by location and historic prominence. This historic bed and breakfast mansion hotel is located in the exact center of your Savannah Georgia destination journey ... more less
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- Also Known As:
- Foley House Hotel Savannah