The hotel is pretty new and in good shape. There were a few problems with our stay though.
First, we had reserved a room with two queen beds; one for my wife and I and one for our 9 year old son. When we checked in they had only a room with a king bed and a rollaway. Our son found the rollaway very uncomfortable so the three of us ended up sleeping in the one king bed. That was pretty bad, so the next day they found us a room with a queen bed and a couch that opened up into a bed. That worked out much better, but it was still not the room we had requested.
Second, on the second day the maid service came by while we were still in the room (late morning) and we asked them to come back later. They never did and so we did not get the room cleaned that day.
Third, as another guest commented, there was no hot water one day.
Fourth, in our initial room, the lock failed and we made three separate trips between our room door and the front desk trying different key cards. Finally the desk person went back to our room with us to verify that the lock did not work (i.e., we could not get into our room). It was finally fixed but we should not have had to ping-pong back between our room and the front desk multiple times to get help.
Despite the negatives above, the hotel itself was very nice and most of the staff were friendly and helpful. They did give us a free night for the problems.
- Official Description (provided by the hotel):
- Stay in the heart of the historic district and soak up the splendor that is Savannah. Next time your travels take you to Savannah, choose the brand new Holiday Inn Express Historic District. This contemporary Southern style property is located right on Bay St. and is surrounded by dozens of boutiques, restaurants, River Street and Savannah s famed squares. It features a graceful lobby, full service fireside lobby bar, a rooftop pool and gazebo and guest rooms equipped with flat screen TVs. Rates include deluxe continental breakfast and high speed internet access. ... more less
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- Also Known As:
- Holiday Inn Express Savannah-Historic District Hotel Savannah
- Holiday Inn Savannah