We could hear our neighbors on both sides of cough, laugh, their TV's, doors closing due to very poor sound proofing. Parking was a nightmare. They had a garage about 200 yards from the main entrance but did not tell us and after searching the lot multiple times the streets, I finally parked near the entrance on a curb out of the way of traffic along with 3 other cars. I told the clerk behind the front desk and she said fine. The next night, we found ourselves unable to find parking again and I parked in the same location as the night before and notified a different front desk person who advised me they had a sign that I should have read on the counter and that additional parking was close by and where I parked was a hazard to emergency vehicles and I would be towed so I moved to the garage. There was no sign, nor were we informed until that moment that they had a parking garage. Even where I had parked, the vehicle would hot have obstructed any kind of vehicle. The front desk person was just matter of fact and rude, her explanation could have been better. She refused to compensate us as the sign says if you are not 100 % pleased but due to the noise and lack of sleeping plus the AC shut on and off and you froze or woke up sweating on and off all night but finally the next day, we were granted one night at no charge and apologized to. This could have been overlooked had it not been for the unkind, uncaring front desk person.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Savannah Midtown is right where you want to be. Within walking distance to a variety of well-known shopping and dining options, this hotel is located just three miles from historic Savannah. Take an easy drive straight down scenic Abercorn Street. Positioned in the hub of Savannah's business district, our hotel offers four flexible event rooms that can accommodate up to 300 guests. Let our expert catering and events team take care of the details, including a personalized menu for your occasion by our celebrated executive chef. Start your day with a full cooked-to-order breakfast and indulge in southern specialties from our restaurant. Savor an evening drink in our newly redesigned lobby or heat treats from our 24-hour Pavilion Pantry(R) in the comfort of your guest room with an in-room microwave. ... more less
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- Also Known As:
- Hilton Garden Inn Savannah Midtown Hotel Savannah
- Hilton Savannah