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“Great Place and Staff”

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Comfort Suites Gateway
Ranked #63 of 113 Hotels in Savannah
GreenLeadersSilver level
Montreal, Canada
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Place and Staff”
Reviewed December 30, 2013

overall great place, staff was very pleasant, the room were clean and beautiful, the pool was nice and enough to eat for breakfast I would stay again next year when I drive down. The hotel itself is in a great location and looks good from the outside.

Room Tip: all the room are great
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank moshe t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasterkeyCares, Guest Relations Manager at Comfort Suites Gateway, responded to this review, December 31, 2013
Dear Valued Guest:

We are so happy that you enjoyed your stay with us at Comfort Suites Gateway Savannah. We appreciate your kind words regarding our clean nice rooms. We value any feedback we receive from our guests and we hope you have a SAFE and HAPPY NEW YEAR.

Best Regards,
The Team at Comfort Suites Savannah Gateway
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339 reviews from our community

Traveler rating
    125
    113
    47
    31
    23
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128
124
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27
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Washington DC, District of Columbia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 27, 2013

My brother and I were road tripping it down to FL from DC. After almost 11 hours of driving, we stopped off to spend the night somewhere. We literally hotel hopped and checked out every other hotel before stopping at Comfort Suites. What deterred us from the previous establishments were the unclean smell, unfriendly attendants, and the lack of non smoking rooms. Comfort Suites had it all! It was wonderfully clean, the night manager was super friendly, and the entire building was smoke free (and very recently rennovated). I have not one complaint! The complimentary breakfast bar wasn't too shabby as well. We enjoyed freshly made waffles and delicious coffees and teas. I plan on staying at this hotel again on our drive back. :)

Room Tip: Make sure you ask about a AAA discount!
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank AmiSR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasterkeyCares, Guest Relations Manager at Comfort Suites Gateway, responded to this review, December 31, 2013
Dear Valued Guest:

Very kind words, we thank you !!!.. We are happy we could accommodate you. Its always great to hear that what we do make a difference and I will be sure to pass along the kind words to our staff. They are a great team and work very hard. I am very proud to be a part of such a great hotel. Hope to see you in the future, safe travels.

HAPPY NEW YEAR
The Team at Comfort Suites Savannah Gateway
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Waycross, Georgia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 18, 2013

One of the nicest Comfort Suites we've stayed in. It seemed to be a fairly new construction. Very clean, modern, comfortable bed and clean bathroom.(A BIG DEAL FOR ME). The breakfast bar was outstanding! The only complaint, check in clerk did not even acknowledge us upon arrival; looked at us, but did not speak. I believe in good customer service and this was not acceptable. The check out clerk, just the opposite, very happy, accommodating. Overall this was a very nice hotel, convenient to shopping, restaurants, etc. We will be staying here again and would recommend highly.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank slm158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masterkey H, Guest Relations Manager at Comfort Suites Gateway, responded to this review, December 20, 2013
Dear Valued Guest:

Very kind words, we thank you !!!.. We are happy we could accommodate you. Its always great to hear that what we do make a difference and I will be sure to pass along the kind words to our staff. We will work on the evening clerk's customer service.They are a great team and work very hard. I am very proud to be a part of such a great hotel. Hope to see you in the future, safe travels.

Happy Holidays,
The Team at Comfort Suites Savannah Gateway
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 17, 2013

This was by far the best place to stay, we were just passing through and we were only supposed to stay one night, we ended up staying two nights. So we had a whole day to explore around, it was convenient to the downtown area and there were so many places to eat around there. The rooms are extraordinary clean and breakfast was the best!!! Ashley at the front desk was by far the nicest we have ever dealt with, She was very helpful with giving us information that we were looking for. ++++ Thumbs up to this hotel period!!

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brenda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masterkey H, Guest Relations Manager at Comfort Suites Gateway, responded to this review, December 18, 2013
Dear AMAZING Guest:

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. I will especially let Ashley know of your kind words. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Happy Holidays,
The Team at Comfort Suites Savannah Gateway
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Montour Falls, New York
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 16, 2013

The room was beautiful, roomy and comfortable. We just walked in and they had a room available to suit us. Would go back in the future. It was comforting to know that breakfast was available in the morning early so we could get back on the road before traffic got bad. The breakfast was very good and quite a bit to choose from. The staff was friendly and the place was very clean.

Room Tip: Higher floor had less A/C unit noise.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Noreen46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masterkey H, Guest Relations Manager at Comfort Suites Gateway, responded to this review, December 17, 2013
Dear Valued Guest:

Thank you for your wonderful review of our hotel on tripadvisor.com. It is delightful to hear you enjoyed your stay and were comfortable in your guest room. Our staff strives to serve excellence in guest service and we are happy to have exceeded your expectations.

We are pleased to know you were able to take advantage of our convenient location. In addition we would like to thank you for your positive comments regarding the cleanliness of your suite and the friendliness of the staff. I will be sharing your kind words with the entire team.

Happy Holidays,
The Team at Comfort Suites Savannah Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 13, 2013

I was there on business and could not have asked for a better hotel. Staff was very friendly and helpful. One of the quietest hotels I have stayed in. Very good internet service. Convenient location next to I-95, can shoot into downtown in just a few minutes. Highly recommend for business people wanting to avoid the tourist areas.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masterkey H, Guest Relations Manager at Comfort Suites Gateway, responded to this review, December 17, 2013
Dear Exceptional Guest:

We are so happy that you enjoyed your stay with us at Comfort Suites Gateway Savannah. We appreciate your kind words regarding our clean nice rooms. We value any feedback we receive from our guests. Looking forward to serving you again soon :)

Happy Holidays,
The Team at Comfort Suites Savannah Gateway
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
Reviewed December 10, 2013

Near enough to enjoy what Savannah has to offer this hotel is exceptionally clean, nicer, with a very friendly front desk staff. The breakfast area can get crowded so show up early. Again, very clean for a hotel located alongside an interstate.We will definitely stay there again and try to take advantage of the nearby seafood restaurant that many of the people there recommended.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Crazygirl825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masterkey H, Guest Relations Manager at Comfort Suites Gateway, responded to this review, December 13, 2013
Dear Excellent Guest:

We are pleased to know you were able to take advantage of our convenient location. In addition we would like to thank you for your positive comments regarding the cleanliness of your suite and the friendliness of the staff I will be sharing your kind words with the entire team.

Thank you for your recommendation of our hotel, and we look forward to servicing your future lodging needs.

Kind Regard,
The Team at Comfort Suites Savannah Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Gateway

Property: Comfort Suites Gateway
Address: 596 Al Henderson Blvd, (Gateway Boulevard), Savannah, GA 31419-6094
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Savannah
#33 Romantic Hotel in Savannah
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Gateway 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Welcome to Comfort Suites Savannah Gateway Experience the best of traditional Southern hospitality and modern convenience as a guest of our friendly all-suites hotel, a top lodging choice for both leisure and business travelers to the area. Ideally situated nearby the historic downtown area, our modern Savannah hotel provides exceptional 5-star service, outstanding room rates and a fine collection of on-site services and amenities. Enjoy complimentary hot breakfast, free Wi-Fi, heated indoor pool with spa and beautifully appointed suites with microwaves and refrigerators. Located Near Downtown Historic District Situated at the gateway to this historic Southern city, our modern hotel offers the ideal spot for exploring the legendary charms of downtown Savannah. Home to stately mansions, museums, art galleries and landmark buildings, Savannah also offers stunning natural beauty, surrounded by sandy beaches like Tybee Island and rolling green golf courses. Located on a quiet street with easy freeway access, our comfortable hotel is within easy walking distance of restaurants and shopping. Savannah Attractions Immerse yourself in antebellum charm on a visit to this incredible destination, which is home to one of the nation's largest historic districts in the downtown area. Take a trolley tour to explore the amazing monuments and architecture of the neighborhood, or head to River Street for exciting shopping, dining and entertainment. You'll also find world-class golf courses in the area, scenic barrier beaches on Tybee Island and delicious Southern cuisine served all over. With a prime location near Savannah's historic district, our charming hotel is a convenient home base to explore all the attractions of the city. ... more   less 
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Also Known As:
Comfort Suites Gateway Hotel Savannah
Comfort Suites Savannah
Savannah Comfort Suites

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