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Comfort Suites Gateway
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Reviews (367)
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All reviewsruby tuesdaysmall couchhot tubthe breakfast areaindoor poolaaa discountceiling fanwould stay againtwo double bedsyogurtfridge and microwavevery nice stayvery nice hotelbathroom doorclean roomsgreat place to staythe staff was friendly and helpful
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259 - 264 of 367 reviews
Reviewed December 27, 2013

My brother and I were road tripping it down to FL from DC. After almost 11 hours of driving, we stopped off to spend the night somewhere. We literally hotel hopped and checked out every other hotel before stopping at Comfort Suites. What deterred us from the previous establishments were the unclean smell, unfriendly attendants, and the lack of non smoking rooms. Comfort Suites had it all! It was wonderfully clean, the night manager was super friendly, and the entire building was smoke free (and very recently rennovated). I have not one complaint! The complimentary breakfast bar wasn't too shabby as well. We enjoyed freshly made waffles and delicious coffees and teas. I plan on staying at this hotel again on our drive back. :)

Room Tip: Make sure you ask about a AAA discount!
  • Stayed: December 2013, traveled with family
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Review collected in partnership with this hotel
2  Thank AmiSR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasterkeyCares, Guest Relations Manager at Comfort Suites Gateway, responded to this reviewResponded December 31, 2013

Dear Valued Guest:

Very kind words, we thank you !!!.. We are happy we could accommodate you. Its always great to hear that what we do make a difference and I will be sure to pass along the kind words to our staff. They are a great team and work very hard. I am very proud to be a part of such a great hotel. Hope to see you in the future, safe travels.

HAPPY NEW YEAR
The Team at Comfort Suites Savannah Gateway

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2013

One of the nicest Comfort Suites we've stayed in. It seemed to be a fairly new construction. Very clean, modern, comfortable bed and clean bathroom.(A BIG DEAL FOR ME). The breakfast bar was outstanding! The only complaint, check in clerk did not even acknowledge us upon arrival; looked at us, but did not speak. I believe in good customer service and this was not acceptable. The check out clerk, just the opposite, very happy, accommodating. Overall this was a very nice hotel, convenient to shopping, restaurants, etc. We will be staying here again and would recommend highly.

  • Stayed: December 2013, traveled as a couple
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1  Thank slm158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masterkey H, Guest Relations Manager at Comfort Suites Gateway, responded to this reviewResponded December 20, 2013

Dear Valued Guest:

Very kind words, we thank you !!!.. We are happy we could accommodate you. Its always great to hear that what we do make a difference and I will be sure to pass along the kind words to our staff. We will work on the evening clerk's customer service.They are a great team and work very hard. I am very proud to be a part of such a great hotel. Hope to see you in the future, safe travels.

Happy Holidays,
The Team at Comfort Suites Savannah Gateway

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2013

This was by far the best place to stay, we were just passing through and we were only supposed to stay one night, we ended up staying two nights. So we had a whole day to explore around, it was convenient to the downtown area and there were so many places to eat around there. The rooms are extraordinary clean and breakfast was the best!!! Ashley at the front desk was by far the nicest we have ever dealt with, She was very helpful with giving us information that we were looking for. ++++ Thumbs up to this hotel period!!

  • Stayed: December 2013, traveled on business
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1  Thank Brenda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masterkey H, Guest Relations Manager at Comfort Suites Gateway, responded to this reviewResponded December 18, 2013

Dear AMAZING Guest:

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. I will especially let Ashley know of your kind words. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Happy Holidays,
The Team at Comfort Suites Savannah Gateway

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Reviewed December 16, 2013

The room was beautiful, roomy and comfortable. We just walked in and they had a room available to suit us. Would go back in the future. It was comforting to know that breakfast was available in the morning early so we could get back on the road before traffic got bad. The breakfast was very good and quite a bit to choose from. The staff was friendly and the place was very clean.

Room Tip: Higher floor had less A/C unit noise.
  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with this hotel
1  Thank Noreen46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masterkey H, Guest Relations Manager at Comfort Suites Gateway, responded to this reviewResponded December 17, 2013

Dear Valued Guest:

Thank you for your wonderful review of our hotel on tripadvisor.com. It is delightful to hear you enjoyed your stay and were comfortable in your guest room. Our staff strives to serve excellence in guest service and we are happy to have exceeded your expectations.

We are pleased to know you were able to take advantage of our convenient location. In addition we would like to thank you for your positive comments regarding the cleanliness of your suite and the friendliness of the staff. I will be sharing your kind words with the entire team.

Happy Holidays,
The Team at Comfort Suites Savannah Gateway

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 13, 2013

I was there on business and could not have asked for a better hotel. Staff was very friendly and helpful. One of the quietest hotels I have stayed in. Very good internet service. Convenient location next to I-95, can shoot into downtown in just a few minutes. Highly recommend for business people wanting to avoid the tourist areas.

  • Stayed: December 2013, traveled on business
    • Value
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Review collected in partnership with this hotel
1  Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masterkey H, Guest Relations Manager at Comfort Suites Gateway, responded to this reviewResponded December 17, 2013

Dear Exceptional Guest:

We are so happy that you enjoyed your stay with us at Comfort Suites Gateway Savannah. We appreciate your kind words regarding our clean nice rooms. We value any feedback we receive from our guests. Looking forward to serving you again soon :)

Happy Holidays,
The Team at Comfort Suites Savannah Gateway

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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