First off if you check Foursquare and Yelp you will see I have the most check ins in this hotel. I have stayed at this hotel very often and am quite familiar with it. I always stayed here and in the past have encouraged my employees to stay here. Unfortunatly I have seen this Hotel's quality fall in the last year or two.
Our first night in the hotel we unfolded the couch-bed only to find it still had a sheet on it from the prevous guest and it was covered with chunks of food, not crumbs mind you, but pieces of food.
I went to the front desk and was told there was nobody there to clean. I was provided with a vacuum cleaner. In all my years staying at hotels, I have never had to clean my own room like this. We ran to walmart and bought cleaning supplies. There was mold in the bathroom which did come off so we know it was a lack of cleaning issue. The room was filthy. The carpet was so dirty that our white socks would turn a nasty brown just from walking on it. The bedroom door had a divit in it that was just filled in with some type of putty and painted. When housekeeping "cleaned" the room they rarely emptied trash and left dirty towels in the room. I ended up keeping the sleeping" tag on our door and cleaning the room myself. I ended up checking out a week early to find another hotel. The first time in years I have stayed somewhere else other than Staybridge.
On a positive note the staff were very professional and polite. Breakfast is always good and evening food hits the spot.
Management can make all the excuses they want, untill they acknowledge they have an issue with their housekeeping and maintenance issues with their rooms this Hotel will continue to decline and not live up to it's potential.
- Official Description (provided by the hotel):
- Situated just one mile from Savannah International Airport and within 10 minutes of the historic downtown, the Staybridge Suites(R) Savannah hotel provides award-winning service to business travelers and vacationers alike. From residential-style suites with kitchens and living areas to state-of-the-art amenities, we have everything anyone could need for an unforgettable visit to Savannah.The hotel's corporate guests are sure to appreciate this convenient location and a staff that can help them get things done. In addition to the proximity to the Savannah Airport, the hotel's location makes accessing major area businesses, like Gulfstream Aerospace, FlightSafety, and International Paper, a breeze. We also offer easy access to downtown, shopping and an endless array of attractions for guests who want to explore the vibrant Southern culture and rich history of Savannah. The new Tanger Outlet Mall in Pooler, GA is within walking distance of the hotel and offers an array of shops and restaurants. The hotel's guests can explore River Street with just a 10-minute drive, or pay a visit to the nearby Mighty 8th Air Force Museum. An updated hotel gym, outdoor pool, and courtyard with BBQ grills and putting green enhance our interior amenities. Complimentary Breakfast: Weekdays 6:30AM-9:30AM, Weekends 7:30AM-10:30AM. Complimentary Social with drinks and eats: Tuesday through Thursday 5:30PM-7:30PM. Staybridge Suites hotels do not provide weekend housekeeping service for guests staying over on Saturday or Sunday nights. Towel exchange and replenishment of suite supplies is available 24-hours at the hotel's Front Desk. Rates at Staybridge Suites hotels are generally discounted based on length of stay. Altering your length of stay may impact your rate---contact the hotel's Front Desk for information specific to your reservation. Cash and checks are not accepted at this location. Pets are not accepted at this location. ... more less
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- Also Known As:
- Staybridge Suites Savannah Airport Hotel Savannah
- Savannah Staybridge Suites