Called to make appointment for hotel pickup. Hearse drove by and didn't stop. Called them and they basically didn't know what was going on, made it seem like they didn't care and that we were bothering them, told us they would call us right back, and never did. We called back later and were blown off. Called back even later and were told that they guessed that the tour had started and there was nothing they could do. Avoid them.
You can identify them from their handouts as having no physical address, only a website (http://www.hearseghosttours.com/) and a phone number.