I stayed at this hotel this past Friday night, April 12, 2013. I had a travel coupon book and the rate was decent, plus, the hotel looked nice. I arrived around 10 PM and there was no one at the front desk, so I rang a bell and a lady came out. She told me there were no more rooms at the coupon rate, which surprised me as the parking lot did not have many cars in it. But, I guess they do have the right to limit the number of rooms they offer at a reduced rate. Then, she told me all they had left were suites at a rate of $139 a night. The coupon rate was for $69. I told her that was too much and she then lowered the rate to $119. Then, I told her I would go somewhere else and she gave me a rate of $89, which I took because I was tired.
The room was clean and the bed was comfortable. But, you could hear noise from the hallway and the room above. The next morning, I went to the breakfast room and was disappointed. It was a very skimpy buffet. Nothing hot and just small muffins, cereal and coffee. You get better breakfast's at lower priced hotels. While I was having breakfast, a couple of other people were complaining that their coupons were not honored either, and, one of them mentioned they checked in at 4 PM. Not only that, they too were told the only rooms available were suites, at a much higher rate. We then realized there were not many people around, and, the parking lot only had a few cars in it. So, one of the ladies waked outside and then came back in pretending to want to book a room for the same day. At 8 in the morning, she was told regular rooms were available, right then and there. She then said she would need four rooms and was told that was not a problem, they had four regular rooms available. We then questioned why we were told there were no regular rooms available the previous night, yet at least four rooms were available (as they do not clean them that early.) The man behind the counter simply shrugged his shoulder and could not give us an answer. Obviously, the lady who worked at night only wanted to sell out the suites at a higher rate.
I do not like this type of dishonesty and would never stay there again.
- Official Description (provided by the hotel):
- Our lodgings are highly contemporary to appeal to your sophisticated side. Each room is uniquely decorated in an array of color combinations and is equipped with the latest high-tech amenities. You'll enjoy staying in our 100% smoke-free facility, where your satisfaction is guaranteed. Amenities such as flat screen Plasma TV, microwave, refrigerator, iron, ironing board, hairdryer, coffee maker and free high-speed Internet. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz and Priceline so you can book your San's Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sans Boutique Savannah
- Hotel Sans Boutique