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“Another great location but...”

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Hilton Garden Inn Savannah Historic District
Ranked #28 of 113 Hotels in Savannah
Certificate of Excellence
GreenLeadersBronze level
Bolingbrook, Illinois
Level 5 Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Another great location but...”
Reviewed July 16, 2014

We had a great view of the Suspended bridge! This hotel is situated at the end of Bay St. even though everything is a walking distance in the Historic District. We had to pay to park overnight - it's valet. Right across this hotel is Best Western which has free parking. But everything was good, we had 2 rooms in the Hotel. I said great location but.....it's because the traffic noise from street was loud, I guess it can't be avoided because we are near the Port where lots of trucks come through. The plus: Comfy bed.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Shirley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,762 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (310)
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English first
Orange Park, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 15, 2014

We are the Hiltons honor card holders . Our last stay was completely a nightmare! The room and the view were spectaculars. We were able to see the river from the balcony. However, the headboards must be right next to each other with the next room. For that reason, my family and I were awaken in the middle of the night by people in the next room having LOUD WILD sex! Keep In mind we have our 9 yrs old daughter with us as well. This had never happened to us before . We immediately removed ourself from the bed room into the living room. We paid over $200 per night for an upscale hotel never in our wildest dreams , we had to explain the birds and bees to our child on our ride home !

  • Stayed June 2014, traveled with family
    • Sleep Quality
    • Service
Helpful?
1 Thank Wana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review, July 24, 2014
Wana, we are very sorry and surprised to read about your recent stay. We never want any of our guests to have a negative experience with us and can assure you that, had our front desk been notified about the noise at the time, we would have made every effort to contact the guest in the room next to you and resolve the issue. We hope you you will give us another opportunity to showcase the property on a future stay so that we can provide you with a superior stay. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Augusta, United States
1 review
Reviewed July 15, 2014

I booked this hotel last minute, and for the price as a higher-end hotel was much lower than other lower-end type hotels in this area. It is so convenient to City Market and River Street. Having a microwave and fridge is also a plus!

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sandra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summerville, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 14, 2014

We stayed at this hotel recently. The room we had was terribly noisy late into the night. The beds were not comfortable. We stayed one night and decided to check out early rather than staying the 2nd night. We I mentioned it to the front desk, the desk clerk could care a less plus we were charged an early departure fee. Very disappointed with our Hilton Garden Inn stay. Also, I booked my reservation with one credit card and presented a different one for payment at check in. Both of my cards were preauthorized. They failed to mention that would be the case. Now it will be 7 to 10 days before the one drops off. What happened to the Hilton Garden Inn satisfaction promise?

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jslaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review, July 24, 2014
Thank you for recently staying with us. We are very sorry to read about your recent stay as it is our goal to provide all our guests with an excellent hotel experience. The hotels in the Historic District can have more city noise than a less active part of town and in order to ensure our guests are comfortable, we always have ear plugs available at the Front Desk. We do also apologize that both your cards were pre authorized. This was an oversight on our part and we are very sorry for any inconvenience this has caused. We hope you will consider giving our property another opportunity on a future stay so that we may provide you with a much better experience. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adams, Massachusetts
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 12, 2014

Great hotel that is right in the heart of the Historic District and so close to everything I wanted to see. Right in between City Market and River St and all the great sights were very much within walking distance. Staff was super friendly.

  • Stayed July 2014, traveled solo
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Janice_A42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 8, 2014

The overall condition of the Hotel was very good, but there were some issues that were very disturbing: Lack of choices for Breakfast; lack of flexibility when changing reservations; Absence of any Sunday Newspaper. Our room had agreat view of the swimming Pool area - we could look out into this area and they could look in - if I hadn't noticed this and closed the drapes.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Hilton Garden Inn Savannah Historic District, responded to this review, July 24, 2014
Thank you for your feedback, David. We are glad you found the overall condition of the property to be very good however, we do apologize that other aspects of your stay were not as excellent. We strive to ensure that our guests leave completely satisfied and are sorry to hear this was not the case with your recent stay. Again, we do appreciate your feedback and hope that you will give us another chance to showcase our property on a future stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo Ny
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 8, 2014

Our stay at the Hilton Garden Inn was very nice. The staff was friendly, helpful and courteous. They helped us find local tourist attractions. We even got a "perk" for being members of the reward program. The room was large and comfortable. We enjoyed having a refrigerator in the room for drinks. Wonderful location, in walking distance to many local attractions.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Savannah Historic District

Property: Hilton Garden Inn Savannah Historic District
Address: 321 W Bay St, Savannah, GA 31401-1112
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Savannah
#18 Green Hotel in Savannah
#19 Romantic Hotel in Savannah
#20 Family Hotel in Savannah
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Savannah Historic District 3*
Number of rooms: 133
Official Description (provided by the hotel):
Explore historic downtown Savannah from Hilton Garden Inn Savannah Historic District hotel, situated one block from River Street, City Market, and historic Broughton Street. Located just 20 minutes from Savannah International Airport, this hotel is within easy access of Savannah’s vibrant night life, shopping, dining, and entertainment options.Wake up to a delicious, full, cooked-to-order breakfast at Great American Grill® or sip on cool, evening drinks at this Savannah hotel’s inviting pub. Enjoy a fantastic selection of snack, treats, and microwavable meals in the 24-hour Pavilion Pantry® convenience store or feel invigorated with a revitalizing workout in the modern fitness center. Lounge in the outdoor pool or bathe in the warm, soothing whirlpool. Positioned near to a variety of businesses, this historic downtown Savannah hotel boasts five modern, versatile meeting rooms. Host a conference or special event for up to 120 guests and relax while professional planners take care of the details. Enjoy a comfortable, quiet space for work in the 24-hour Business Center and stay connected with complimentary WiFi throughout the hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Savannah Historic District Hotel Savannah
Savannah Hilton Garden Inn
Hilton Savannah

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