We decided to stay here the last leg of our trip once we went into the hotel for cocktails and dinner. The hotel is beautiful, a combination of elegant and artistic. We were excited about staying there our last night after enjoying the kindness of the people of Savannah and HIlton Head. We could not have been more underwhelmed by the two ladies who we first encountered at the desk when we arrived to check in. They could not have been any less welcoming. They barely acknowledge us when we approached the desk. One was on the phone and never even looked at us while we stood in front of here waiting to check in. It must have rained earlier in the day and there are marble floors in the entrance and throughout the hotel. I slipped and almost took a bad fall, had not someone grabbed me who was standing in there. When I told one of the woman at the desk what happened so they could do something to prevent someone else from falling- she replied f the mop it, it will only get wet again. I suggested another mat out front, she just kind of shrugged. As I went to leave the desk, I slipped in front of he again ( water again on marble) I looked at her and she kind of rolled her eyes and said she would tell someone to look after it. It really set the tone for our opinion of the hotel. It was a Sunday night and the hotel was empty, yet it took at least 15 minutes for the bellman to get our bags to us from the lobby. HE was pleasant but we were anxious to get out things so we could go out to dinner. The hotel is absolutely gorgeous, as was our room. Boutique feel with an incredible interior design. Negative- The walls in your room are paper thin as we could hear the gentleman talking in the next room all night when we were trying to sleep. Any conversations people had as they went down the halls sounded as if it was right in your room. Positives- Great rooftop bar and lobby bar. We did not eat here as we ate at Garibaldi's restaurant ( GREAT ambience, service and meal) the Pink House, and the River House restaurants, (all I would recommend). We will be in Savannah a lot over the next year for business. It is a shame we did not receive the level of service we expected from the Mansion, as we really did LOVE the decor. This hotel is also not within walking distance to many of the area attractions, although they did offer a shuttle to their sister hotel along the River- The driver of the shuttle was EXTREMELY pleasant and accommodating!
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- Also Known As:
- Mansion On Forsyth Park, Autograph Collection Hotel Savannah
- Mansion On Forsyth Park Savannah