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“Great food, bad service”

Elizabeth On Thirty Seventh
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Ranked #28 of 858 Restaurants in Savannah
Certificate of Excellence
Cuisines: American
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Large groups, Local cuisine, Special occasions
Dining options: Late Night, Dinner, Full Bar, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Dining style: Fine Dining
Cross street: Drayton St.
Lower Heyford, United Kingdom
Level Contributor
149 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
“Great food, bad service”
3 of 5 bubbles Reviewed September 26, 2013

We ate at Elizabeth's on a recommendation, and as far as the food went, it was a good recommendation. The food was well cooked and flavoursome. However the service was certainly not the best, or what I would expect from an expensive restaurant. On being seated we waited a rather long time to be handed menus...to the point where we wondered whether it was a fixed menu, and thus no choice. Once we had the menus, it was an even longer time before someone came to take our order. In addition, as another reiewer has pointed out, despite the wait for menus and food, we were then served by multiple parties. Two separate waiters to bring us our drinks, one to take our order originally, one to bring our food, and another to check in our meal. So that was 5 separate waiters, which prevents you from building any relationship with your waiter.

Glad I have experienced it, as it is spoken of as one of the best in Savannah; but will certainly not be a repeat customer.

Visited September 2013
Helpful?
Thank Lucles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,070 reviews from our community

Visitor rating
    725
    171
    103
    44
    27
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Atlanta, GA
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Anniversary Dinner”
5 of 5 bubbles Reviewed September 23, 2013

On the 21st. we enjoyed another wonderful meal to celebrate our Anniversary at one of our favorite restaurants in Savannah
As always the service was great, meal and wine was excellant and at the end of the dinner we were surpriced with a special dessert to celebrate our Special Day. Thanks Elizabeth's for another Special Evening of Dinning with you.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank PreciousJewel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rock Island, Illinois
1 review
“True Southern Charm”
5 of 5 bubbles Reviewed September 18, 2013

My husband and I celebrated our 25th Anniversary (a gift from our daughter) at Elizabeth on 37th. What a wonderful experience. The charm of he mansion added much to the experience. The food, the service, the atmosphere made it a memorable, wonderful experience. We felt like we were transported back in time and should have been sitting on the front porch sipping a mint julep! I would definitely go back again.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank B F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
52 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“Absolutely dreadful . worst dining experience ever.”
1 of 5 bubbles Reviewed September 14, 2013 via mobile

I booked this months ahead to celebrate our special anniversary and my husbands 60th birthday. Told them it was a special occasion but from the 20 minute wait for our table to the overlooked chicken served with a cheese pie and hard egg in a broth. Yuk. This was bad enough but to find a hair in it made it sickening. Then one of the co- owners embarrassed us by bringing the dissected plate to the table and loudly pronounce ' it is bizarre' before walking off. This totally ruined our first night and special evening. Over rated, over priced and thank God ' not over here'. Go elsewhere for decent quality.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank 133333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johnson City, Tennessee
Level Contributor
67 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
“A must when you go to Savannah! Excellent food and service.”
5 of 5 bubbles Reviewed September 11, 2013

Simple Elegance is the perfect way to describe this wonderful establishment.

You are warmly greeted by everyone that works there. The atmosphere and the food were beyond compare. The service is impeccable. You have so many people waiting on you hand and foot that you never want for anything.

Even though the restaurant was probably to capacity (we didn't see an empty table) we felt like we were in our own little world. It isn't noisy and quite comfortable for an old house. The hostess called for our cab while we were finishing up with dessert. I'm going to go out on a limb and say that we enjoyed our meal as much if not more than being in much larger cities. You must eat here. If you have a choice, make this your first place!! It is fabulous.

We all ordered different meals. The fish was wonderful and the beef tenderloin was perfection!!

Thank you for providing such a spectacular dining experience!

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JEFFandMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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