We had looked forward to having lunch here. It was too crowded as customers added tables to chairs and bumped into us getting up and down. Also, the food was not up to Hirano's standards....like it used to be. We got the shrimp special. The shrimp were overdone and the rice was dry. The vegetables were ok. The salad appeared to be wet and the dressing would not stick to it. Unsure if we will go back...we should have complained..but we waited so long for seating and service we felt it would be useless. Several parties got mad as they were sent over to the sushi annex where we ate and were turned away. Apparently the restaurant staff did not communicate...and these stand-offs did not make for a pleasant experience.