My husband, our 24 year-old son and I went on this attraction, which is new to Savannah. The boat was comfortable, with plenty of visibility from any of the seats. They handed out bottled water to any who wished for it and made sure we were comfortable.
The crew members were amiable and enthusiastic, while the principle tour guide kept us all amused or intrigued with tidbits about Savannah's history, pirates, sailing and natural history.
Lewis (I honestly don't know if I remember his name correctly) made a point of spending quality, personal time with each of the groups or couples, engaging them in conversation and answering any questions about their personal area of interest.
And yes! We saw dolphins-many of them-including a mother and her young one. Although it cannot be scripted-and I know that a repeat cannot be quarantined-a dolphin came and swam alongside the boat, turning and twisting for us to take video...or at least that is how it seemed:)
We did give the crew a tip, but it was not blatantly solicited as it is on many tourist attractions in every part of the world we have visited.
This is a relaxing, rewarding, two thumbs up activity