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“Free night gone awry.”

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Howard Johnson Express Inn Savannah GA
Ranked #92 of 114 Hotels in Savannah
GreenLeadersSilver level
Reviewed March 20, 2013

It was supposed to be a free night. The staff person at the counter charged the room saying she couldn't believe they let someone book a free night. The next day upon checkout a different person said the previous had booked it incorrectly. Maybe it was just one bad employee, but most times that is all it takes.

  • Stayed: March 2013, traveled with family
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Review collected in partnership with Howard Johnson
Thank Amy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishal T, Director of Sales at Howard Johnson Express Inn Savannah GA, responded to this reviewResponded March 21, 2013

Dear Valued Guest,

On behalf of myself and the entire team at Howard Johnson Express Inn I would like to apologize for any inconvenience you may have experienced during your stay with us regarding your reservation process.

A representative of our management team has refunded your account and honored your Wyndham voucher for a free night.

We do hope you will accept our sincere apology and consider giving us a second opportunity to provide you with excellent guest service.

With Kindest Regards,

Howard Johnson Express Inn

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348 - 354 of 399 reviews

Reviewed March 16, 2013

Stayed: March 2013, traveled on business
Review collected in partnership with Howard Johnson
1  Thank Terry C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Vishal T, Director of Sales at Howard Johnson Express Inn Savannah GA, responded to this reviewResponded March 21, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 14, 2013

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Malendy J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Vishal T, Director of Sales at Howard Johnson Express Inn Savannah GA, responded to this reviewResponded March 21, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 1, 2013

I saw people smoking crack outside of this hotel. It smelled bad like someone puked on the television. The sheets were clean but the comforter was not. The hotel is close to some bars so you can drink yourself to sleep. I did hear that the real life Forest Gump lives right around the corner.

Room Tip: Choose a different place to stay.
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  • Stayed: April 2012, traveled with friends
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1  Thank Justin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2013

Ready to stop for the day we exited I-95 south of Savannah, Ga. seeing a Marriott, Fairfield and other places to stay. There were NO rooms anywhere. We saw Howard Johnson's and desparate we pulled in. Exhausted we took a room. DON'T DO IT!!! Sleep in your car.

  • Stayed: February 2013, traveled as a couple
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    • Location
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    • Cleanliness
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Review collected in partnership with Howard Johnson
1  Thank Janie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishal T, Director of Sales at Howard Johnson Express Inn Savannah GA, responded to this reviewResponded March 13, 2013

Dear Valued Guest,

On behalf of myself and the entire team at Howard Johnson Express Inn I would like to apologize for any inconvenience you may have experienced during your stay with us.

Any member of our team is more than happy to move a guest to a different room when they report any issue they may be having to the front desk.

Guest satisfaction is important to us and we will take your comments into consideration for future travelers.

We do hope you will consider giving us a second opportunity to provide you with excellent guest service when travelling in the Savannah area in the future.

With Kindest Regards,

Howard Johnson Express Inn Team

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Reviewed November 15, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank NELDA A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Vishal T, Director of Sales at Howard Johnson Express Inn Savannah GA, responded to this reviewResponded January 8, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 13, 2012

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Dennis T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Vishal T, Director of Sales at Howard Johnson Express Inn Savannah GA, responded to this reviewResponded January 8, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Howard Johnson Express Inn Savannah GA

Address: 17003 Abercorn St, Savannah, GA 31419-9787
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#11 Green Hotel in Savannah
Price Range: $60 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Express Inn Savannah GA 2*
Number of rooms: 66
Official Description (provided by the hotel):
Enjoy Outdoor Pool and Walking Distance To Restaurants Welcome to Howard Johnson Express Inn Savannah GA hotel, near River Street, a great home base for your fun Georgia vacation. With a convenient location off Interstate 95, we put you right in the center of all the most exciting Savannah destinations. Start your day by reading your free newspaper over a free Rise & Dine continental breakfast. Use free Wi-Fi Internet access to scout out attractions and look up Riverfront events from your hotel room. When you return from your long day of sightseeing, relax with a swim in our seasonal, outdoor pool. We offer free parking for your car, bus, truck or RV and kids 17 and under stay free with an adult. Handicapped-accessible and non-smoking rooms are available. LOCAL ATTRACTIONS A wide variety of fun destinations are minutes away from our Savannah, GA, hotel. The famous Savannah Riverfront, with all its shops, restaurants, historic buildings and museums is just a 15-minute drive from our hotel. River Street also plays host to many festivals throughout the year, including Tall Ship LYNX, First Saturday and Oktoberfest. Savannah Festival Outlet Center is just one quarter of a mile away for all your shopping needs, or you can hunt for hidden treasure at Keller's Fleamarket, the premier flea market of Georgia. If you are interested in military history, stop by the Mighty 8th Air Force Museum, where you can see battle-tested military aircraft and learn about the Air Force from World War II to today. DINING OPTIONS Many tasty restaurant options can be found nearby, including Cracker Barrel right next door. Our Savannah, GA, hotel is also close by The Shell House, where you can enjoy ocean-fresh seafood, and El Potro Mexican Restaurant, a local favorite. Rachael's 1190 is a fun spot for casual dining, with pool tables, wide-screen TVs and frequent special events. BUSINESS AND EVENT FACILITIES Our hotel in Savannah offers free incoming fax service for your convenience. ... more   less 
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Also Known As:
Howard Johnson Express Savannah Hotel Savannah
Howard Johnson Savannah
Savannah Howard Johnson

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