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“NOT all they say it is on the reviews. . .dissappointed!”

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Comfort Inn Midtown
Ranked #41 of 113 Hotels in Savannah
FL
1 review
“NOT all they say it is on the reviews. . .dissappointed!”
Reviewed September 10, 2009

After extensive research, I choose this place because of the reviews, despite the fact that pictures are deceiving, I took my chances. The staff was friendly, and responded quickly; however, when I got there I cut my right heel with the hotel entrance door and was not offered any help (bandaid, etc.) We were let into the room earlier than scheduled, but the room was so musty that the sheets and towels felt damp. When I complained, they came to spray the room, but never suggested giving us another room. Then when I turned on the TV, and it went on the blinks with smoke coming out of the back causing me to quickly unplug it. Although the TV was replaced, a change of room was never suggested. The continental breakfast wasn't all that, the room furniture was dusty, and rugs seem stained. The hotel definitely needs a face lift. Although I was very dissappointed, we made the best of the situation, but will NOT recommend this place to anyone planning to visit Historical Savannah.

  • Stayed September 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Real2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
graSavannah, Manager at Comfort Inn Midtown, responded to this review, September 17, 2009
We are sorry that we didn't have the opportunity to speak with the guest, so that we could have addressed their concerns prior to their departure and before any comments were posted without our knowledge of the situation.

We were completely full with a holiday week end during their dates of stay, which resulted in the availability of rooms to be very limited.

We are very concerned if any of our guests are not pleased with their accommodations, and we want our guest to be satisfied before they leave our property.

We strife for excellent customer expectations and we are very proud of our guest satisfaction comments on all of our search engines and Travel Advisor.

Today, we credited their Visa credit card, which is per their request, for a one night’s credit for any inconvenience experienced.

We value everyone as a customer and hope that we will be given an opportunity to better serve our guest on any visit in the future.

We also offered to provide a complimentary one night accommodations in an executive suite which includes our new plasma HD flat screens TVs and a whirlpool tub. The guest declined our offer.

Again, we wish to offer a sincere apology for the problems a guest may have encountered and we thank them for bringing their concerns to our attention.
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Norcross, GA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 28, 2009

On our first visit to Savannah we did some internet searching to find a good price and found the Oglethorpe Inn. It is a few miles from downtown, but right off some of the major streets that take you into the historic district. (Use Abercorn St!) We were very pleasantly surprised with a small suite with a sitting area and a bedroom in a very well appointed property (including a fountain in the main foyer). It had the typical continental breakfast fare available, but we had all of this at the price of one of the discount chains. We will stay there again and I highly reccomend this property to anyone looking for both a reasonable price and a nice room.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DarrellV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, NY
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 19, 2009

We stayed one night. The bed was a little too soft but reasonably comfortable. The cleanliness too was OK but not spic and span. Surfaces in the bedroom and bathroom did not look or feel especially clean.

We appreciated the free breakfast. It's possible to cobble together a fairly healthful meal with bananas, oranges, and hard-boiled eggs. I tried the pastries and they were awful -- gummy and rather flavorless.

We were in town for a late-afternoon wedding on a hot day and requested a 1pm checkout. We explained our situation, but the hotel wanted to charge us 1/2 day's fee for 1pm checkout, which we found disappointing. Nonetheless, we found the staff all to be unfailingly hospitable and polite.

Overall, the hotel is nicely located and the price is very reasonable. I would probably vote to return but my wife leans toward looking elsewhere next time.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlbanyHokies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leeds, al
1 review
Reviewed August 14, 2009

The friendliest staff I have ever seen. If we needed help, they were there to assist us. Rooms and the hotel altogether were beautiful. We will stay here again.

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jackiesclark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
florida
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 14, 2009

After researching several hotels, we decided for the price to stay here, We would do it again. The rooms are big and clean. The staff is very nice and go out of their way to take care of you. Very safe area. Restaurants and stores nearby. It is not far from downtown and river street. We have stayed here 10 years ago and did not know it was the same hotel (name change) until we pulled into the parking lot. I would recommend this place for all travelers (families and business) The breakfast could use some help though. The toasters were not working properly and the milk was not kept as cold as I thought it should be.

  • Stayed May 2009, traveled as a couple
    • Value
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    • Service
Helpful?
Thank centurygigi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradenton,FL
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 11, 2009

My husband,son and myself stayed at Oglethorpe based on most of the reviews we had read on here about it! Let me tell you we were impressed once we got there and checked in. The staff are friendly and helpful. THe room itself was clean and big! The pool and grounds were kept up. We must have timed our vacation just right by staying in the beginning of June from Sun to Thursday because we had the pool pretty much to ourselves during our entire stay! If you are looking for a nice place with a good location just a few miles outside of the downtown area and dont want to spend a fortune on a hotel room this is the place for you! If we ever visit the Savannah area again we will be back!

  • Stayed June 2009, traveled with family
    • Value
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Helpful?
Thank Pamela1105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkshire
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 10, 2009

We stayed in 12 nice hotels during our 6 week trip but this was definitely the best. The room was very spacious and the decor was relaxing and unique. Everything in the hotel was conveniently located and the staff friendly and helpful. Although the hotel location was not in the middle of Downtown Savannah, it was easy to get to most places of interest including the wonderful River Street area.
We would certainly recommend this hotel to anyone.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J_and_MBerkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Midtown

Property: Comfort Inn Midtown
Address: 7110 Hodgson Memorial Dr, Savannah, GA 31406-2532 (Formerly Oglethorpe Inn & Suites)
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Savannah
#23 Romantic Hotel in Savannah
#29 Family Hotel in Savannah
#29 Business Hotel in Savannah
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Midtown 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
A Gem Among Midtown Savannah's All-Suite Inn Near Savannah 's Historic District, Comfort Inn Midtown is an excellent and affordable alternative to the higher priced hotels in downtown Savannah. It's consistently one of the highest rated and most positively reviewed Savannah hotels on TripAdvisor. Easily accessible from I-16 /I-95 and Savannah International Airport, Oglethorpe Inn & Suites offers business travelers,vacationing families and sports teams accommodations close to all of Savannah's favorite spots, one block away from Oglethorpe Mall(over 140 stores) . Recently purchased all new bedding, sheets, comforters and pillows. Guests enjoy complimentary hot continental breakfast, high speed wireless internet with free lobby computers/printers, private outdoor pool / sundeck and a fitness center / laundry facilities on-site, free parking, 42" flat screen TVs in every suite with coffeemaker, microwave & mini-fridge, living room with over 450 sq. ft.all non-smoking, Free newspaper & local calls. ... more   less 
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Also Known As:
Oglethorpe Inn & Suites Hotel Savannah
Oglethorpe Inn And Suites
Oglethorpe Hotel Savannah

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