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“Fun location, but novelty fades after a few days”

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Westin Savannah Harbor Golf Resort & Spa
Ranked #30 of 113 Hotels in Savannah
Certificate of Excellence
GreenLeadersPlatinum level
Miami Beach, Florida
Level 5 Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Fun location, but novelty fades after a few days”
Reviewed November 20, 2012

Hotel nice, rooms nice, views of river and river traffic and the famous river street buildings and skyline are all great, but ferry rides over to main land and taxis back if staying out after midnight soon become reality. Fine if not planning on late nights!

Sunday brunch very nice and would recommend.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Timandjesus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, November 24, 2012
Thank you for sharing your comments. We appreciate you choosing The Westin Savannah for your recent stay, and hope that should travels bring you back to Savannah we will have the chance to welcome you back to our Resort.
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (706)
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English first
Boston, Massachusetts
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 19, 2012

We had a great first anniversary weekend in Savannah and a wonderful time at the hotel. There were a few glitches in service, which keep it from being a five, but otherwise we enjoyed the stay very much. Our room had a river view and was so much fun to be right on the river to see all the big boats. I also really liked the ferry rides back and forth, and if you bring a "to go" cup from one of the bars on your way home, you can make your own booze cruise!
My husband had ordered champagne and strawberries to be delivered to the room when we arrived, and we waited an hour and they didn't come. He called down and they weren't sure what he was talking about and finally said they would be up but they didn't arrive til about 3 hours later (after we had gone into the city.) Since we didn't get to drink it that day, we put it in the fridge and I left a note for the housekeeping staff to leave the glasses so we could enjoy the champagne the next night, and they cleared them away anyway....but service express brought two more up in like 3 minutes when we called.

We played bocce by the pool and loved the hot tub right on the river. Had lunch at the restaurant but ate most of our meals in town and never ate breakfast there.

All in all a fine stay and completely within expectations of a Westin.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Starla579
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, November 24, 2012
Thank you for choosing The Westin Savannah Harbor to celebrate your anniversary. I apologize for the incident with your order and have shared your comments with our Director of Front Office and Director of Housekeeping to use towards more effective training with their staff. It is always our goal to exceed your expectations and we hope that you will visit again in the future, so that we will have the opportunity to properly serve you. Once again, thank you for your feedback, it is greatly appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 19, 2012

While the rooms and bath are classic Westin, this hotel is the warmest starwood I have experienced. The staff was genuinely friendly and made us feel very welcome. The rooms are standard Westin and while the resort fee is annoying (especially if you are using points), it did cover a wide range of services including the driving range at the golf club (bring appropriate clothes). If it wasn't freezing, the pool, hot tub and splash pad would have been very inviting. Ferry service was perfect for two days and somewhat delayed on the third. We would return.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelBert1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, November 22, 2012
Thank you for sharing such a wonderful review. I am happy to hear how much you enjoyed your recent stay with us, and we truly look forward to having the opportunity to welcome you back in the future.
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King, North Carolina
Level 5 Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 19, 2012

We had planned to stay for 3 nights last week, but bad weather had us change to 1 night as a stop-over enroute to home. The golf course looked nice, but we did not have an opportunity to play due to rain.

They have tried to update the facility, and our room was nice but not exceptional. The water taxi was a plus and not crowded, as it was rainy. Most comments are accurate...food and bar overpriced, as to be expected at a resort and rooms and beds are good, as per Westin.

We had hoped to return and golf someday, but we are not sure anymore.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lovestotravel5272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, November 22, 2012
Thank you for sharing your comments. I do hope that you will have the opportunity to visit again when the weather is better so you can enjoy all of the wonderful ammenities our Resort has to offer as well as visiting so many of the wonderful historical sites in beautiful downtown Savannah.
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Snellville, Georgia
Level 4 Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 18, 2012

I stayed here with my wife when we were in town for the Savannah Marathon. We got our room on Priceline and were very happy with how it all worked out. We did not do "name your own price" but instead just selected the room location (river side) and bed size (king). Everything was provided to us just as listed on Priceline. The was a resort fee (~$20/day I think). I knew this and had included this in my calculations so I was not bothered by it at all. The price was still good even with the resort fee included.
We ate at the hotel restaurant for breakfast and it was very pricey but the Priceline deal included $50 resort credit which cover the breakfast.
The location is across the river from the old downtown. It is a pain taking the ferry across but it is free and if you have a riverside view you can time your departure from your room to when the ferry arrives by looking out your window,

Room Tip: Rooms on the river side may have to contend with boat noise. The first night a freighter let off a...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hlsteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, November 22, 2012
Thank you for such a nice review. I am happy to hear that you enjoyed your recent stay and look forward to having you stay with us again on your next trip to Savannah.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 3 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 15, 2012

I went their to cheer on close friends for the Rock and roll marathon. They flew in from
New Orleans. Rooms were comfy. There was a gap for breakfast on Sunday due to brunch prep. So no food for breakfast at certain times, painful for our runner. they ordered mediocre room service instead. Nice hotel, especially for savannah, lounge, pool and good service.The over the river location was isolating. A trek for food, drinks, etc outside hotel. Stay at the Mansion or the Bohemian instead.
PS. They booked me for 2 rooms instead of one. Computer glitch. It took me three weeks to fix this and I am still waiting for a credit to my account. I called three times, no return call. I had to keep calling for a response. I have a conference at Westin Chicago in January and am looking forward to my week long stay there. As a rewards member, I know Chicago westin is much more sophisticated and look forward to top notch service, sushi and cocktails in the lounge, and better customer service.
Will not stay there again. Mansion on Forsyth is so much better. Valet anywhere in downtown savannah for free, great Spa, beautiful rooms.

  • Stayed November 2012, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank Monk2975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, November 22, 2012
Thank you for taking the time to write a review. I apologize for any inconvenience you encountered during your stay. It is our goal to always provide quality customer service, and to exceed your expectations. I would encourage you to contact our Dan Kakabeeke, our Director of Operations regarding the credit on your account if has not yet been resolved. I appreciate your feedback and will share it with my management team to use towards making improvements. We do hope that you would be kind enough to give us another opportunity to properly serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 2 Contributor
6 reviews
3 hotel reviews
Reviewed November 14, 2012

This hotel was fabulous. We happened to find this hotel by mistake and we are so glad we did. The location was great because we were able to catch the free ferries and water taxis across the river to historic Savannah. It was convenient, the staff was friendly, the rooms were clean, the hotel was beautiful, and the view across the river was even better. Great hotel for family or romantic visits either one.

Room Tip: Ask for a room facing the river.
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TiffanyA428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, November 22, 2012
We are so glad you found us and had such an enjoyable experience. We appreciate you taking the time to share your comments, and hope you will visit again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin Savannah Harbor Golf Resort & Spa

Property: Westin Savannah Harbor Golf Resort & Spa
Address: 1 Resort Dr, Savannah, GA 31421-7000
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Savannah
#10 Luxury Hotel in Savannah
#12 Family Hotel in Savannah
#18 Business Hotel in Savannah
#18 Romantic Hotel in Savannah
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Savannah Harbor Golf Resort & Spa 4*
Number of rooms: 403
Official Description (provided by the hotel):
Southern charm meets modern luxury at the Westin Savannah Harbor Golf Resort & Spa, in the heart of the historic Savannah River District. Savannah's premier resort is the prime location; not far from fantastic shopping and nightlife, but removed just enough for tranquility. Enjoy complimentary water ferry service to River Street, renovated guest rooms, meeting rooms and public spaces. The Resort is adjacent to International Trade and Convention Center, 20 min from the airport, 90-second ferry ride to River Street. Be well. Be Westin. ... more   less 
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Also Known As:
Westin Savannah Harbor Golf Resort And Spa
Westin Savannah Harbor Golf Hotel Savannah
Westin Savannah Harbor Hotel
Westin Savannah Harbor Resort
Savannah Westin

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