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“Can't Wait to Leave”

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Westin Savannah Harbor Golf Resort & Spa
Ranked #30 of 115 Hotels in Savannah
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed September 3, 2011

Normally I wait a day or two after checkout to allow any little issues to fade into context, but this one is an exception. I am sitting in the hotel at 9:15 at night, wife in bed unable to sleep because of the loud music playing outside again tonight. We complained last night; we did likewise tonight. Loud music until 11 pm tonight (10 pm last night) is not conducive to restful sleep, and let's face it, the reason you have a hotel is TO SLEEP! Not here.

On the plus side, the hotel has an optional "green" program that rewards the guest for forgoing daily housekeeping. Most hotels simply beg you to reuse sheets and towels to save the environment (more realistically, to save the hotel money). The Westin pays you $5 per day for each day they do not have to service your room. They park a dirty linen bin and a trash bin in the hallway, and have clean towels and linens available, and you can ask the housekeeping department for coffee, cups, etc. That is a better way to do things.

The spa and fitness center are a 5 minute walk from the hotel. Fitness center is small and insufficiently air conditioned for warm days when you are working up a sweat. Spa managed to screw up my wife's appointments, but got mine right, albeit with an unscheduled 20-minute gap between massage and facial. All told, I'd rate the spa average, and definitely overpriced ($500 for the two of us in one afternoon).

The ferry across the river to the downtown area is free, and runs every 30 minutes (every 20 minutes after about 6 pm). Don't be late! We arrived twice as the crew was getting ready to cast off and were denied boarding each time. A half hour of sitting around in the heat is no fun.

Restaurants in the hotel need work. Our meal at Aqua Star (reviewed separately) was pretty miserable. Our last evening we walked around the pool area looking at what everyone else was having, and then decided to go into town instead. The food at the pool area did not look appetizing at all, and the guests seemed to be picking at it, rather than chowing down.

I started this review with an overall rating of average, but as I write, I realize that I really don't even like the place that much. It's missing the mark on too many facets.

Can't wait to leave tomorrow.

  • Stayed: September 2011, traveled with family
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4  Thank luv2travl003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this reviewResponded September 8, 2011

Thank you for your comments. I am pleased to hear that you enjoyed participating in our green program. It is something that we are very proud to offer. I apologize that you were met with some very unfortunate circumstances surrounding your stay and appreciate you sharing them with us. Labor Day is a very popular and busy weekend not only at our Resort but for the entire city of Savannah - full of activities and excitement. Our ability to be successful is made possible through the feedback we receive from our guests whether it is positive or for areas of improvement. We would genuinely like to have the opportunity in the future to provide you with a truly wonderful experience. Thank you once again for staying with us and for your feedback!

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1,856 - 1,862 of 2,091 reviews

Reviewed August 13, 2011

The hotel was beautiful, food in the restaurants excellent and above all the staff were the best. Very accommodating, helpful, friendly and just plain great.

  • Stayed: May 2011, traveled as a couple
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2  Thank sunday4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this reviewResponded August 23, 2011

Thank you so much for your comments. We truly are happy to hear that everything surrounding your recent stay was so ideal. We look forward to welcoming you back in the future!

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Reviewed August 10, 2011

Stayed for a week as attending Porsche Parade. The hotel is located next to the Conference Centre. On arrival our check in was quick and efficient. We found all the staff in the restaurants, gift shop, and front desk to be friendly and always greeted us with a smile. We were on the 6th floor for the first couple of nights at the back of the hotel overlooking the golf course. The 5th floor is pet friendly and unfortunately we had a dog in the room below us that barked several times non stop over the first couple of days. The hotel staff changed our room to the 7th floor and we had the same lovely lay out with a king size bed, but our room overlooked the river walk area of Savannah and the pool area at the front of the hotel. The view was much nicer and they also gave us a bottle of champagne which was appreciated. The complimentary wifi worked well, although you had to sign into it every day. They had lots of electrical outlets on the desk which was handy for charging items. They had a nice makeup mirror which I used every day on the desk. Our group staying at the hotel was very large so they gave us a very good rate and included the parking. As the hotel is located on a island, the ferry service was free and frequent going to the mainland. Nice to have the Ipod docking station. This is a wonderful property and would recommend it when attending a conference.

  • Stayed: August 2011, traveled as a couple
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2  Thank snoopy647
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this reviewResponded August 23, 2011

Thank you for your recent stay and for sharing such wonderful comments about our hotel and staff. It is nice to hear that our hotel was the ideal location for your conference. We thoroughly enjoyed hosting the Porsche Club of America and are looking forward to having you return next year!

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Reviewed July 30, 2011

Nice, clean rooms. A little small considering a place I stayed at near the Savannah airport was even nicer and larger for nearly half the cost. But this place is right at the river and near the action so I guess that's what you're paying for. However, on a side note, I do collect 1 room towel from every hotel i stay in and I must say this hotel has the most soft and plush towel i've collected to date. :-)

  • Stayed: May 2011
    • Value
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1  Thank vaughanvc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this reviewResponded August 1, 2011

Thank you for choosing the Westin Savannah for your recent stay. I am glad to hear that you enjoyed your stay with us and found our towels to be the most soft and plush ever. Please come back and stay with us again so you can truly enjoy our amazing location on the Savannah River and take advantage of all the fun and activities Historic Savannah and River Street have to offer.

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Reviewed July 30, 2011

My mother and I stayed at the Westin in Savannah when we went to my niece's for our annual Thanksgiving family reunion. We stayed on the 15th floor and had a wonderful room and a wonderful view of Savannah and the river. Unfortunately, I got sick and missed Thanksgiving! But the staff at the hotel were amazingl. They checked on me and brought me ginger ale to feel better! I did get to see the beautifulChristmas Trees they were putting up all over the hotel. If you have to be ill over a holiday, the Westin is the place for it!

  • Stayed: November 2010, traveled with family
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Thank Librarian2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this reviewResponded August 1, 2011

Thank you so much for sharing your comments. I am pleased to hear that you stayed at the the Westin Savannah while in town for your family reunion. What a wonderful time of year to experience all of the spectacular events we have during the holiday season! How unfortunate for you to get sick and not get to enjoy Thanksgiving dinner. I am so happy to know that our staff help to make you comfortable and feel better. Once again, thank you for your comments and we are looking forward to having you return this holiday season.

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Reviewed July 28, 2011

By far the best place to stay in Savannah if you are going on vacation. The hotel is right across the river from the city (there is a free water taxi back and forth) with a beautiful outdoor pool with cabanas/lounge chairs. The restaurant is great for brunch (huge selection) and the bar downstairs brings drinks out to the pool. I went for a mother/daughter girls weekend and we had a great time. The hotel is truly beautiful and the spa is to die for. This is definitely not a place to stay if you're looking to travel cheap, but great if you're willing to spend a little more. We were looking for a true "vacation" and this was it.

  • Stayed: July 2011, traveled with family
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Thank twg13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this reviewResponded August 11, 2011

Thank you for your recent stay and for sharing such wonderful comments. I am so happy to hear that you enjoyed your weekend with us and that we were able to make your vacation everything you hoped for. We look forward to having you stay with us again in the future!

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Reviewed July 27, 2011

This hotel was great! The hotel was VERY nice! Better than the Hyatt across the river. The rooms were very clean and super comfortable. I would absolutely stay there again.

  • Stayed: July 2011, traveled as a couple
    • Value
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Thank rooferman7383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this reviewResponded July 28, 2011

We appreciate your feedback. . We are happy to hear that you enjoyed our hotel. We look forward to having you return for another visit with us in the future.

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Additional Information about Westin Savannah Harbor Golf Resort & Spa

Address: 1 Resort Dr, Savannah, GA 31421-7000
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Savannah
#7 Family Hotel in Savannah
#10 Luxury Hotel in Savannah
#18 Business Hotel in Savannah
#18 Romantic Hotel in Savannah
Price Range: $177 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Savannah Harbor Golf Resort & Spa 4*
Number of rooms: 403
Official Description (provided by the hotel):
Southern charm meets modern luxury at the Westin Savannah Harbor Golf Resort & Spa, in the heart of the historic Savannah River District. Savannah's premier resort is the prime location; not far from fantastic shopping and nightlife, but removed just enough for tranquility. Enjoy complimentary water ferry service to River Street, renovated guest rooms, meeting rooms and public spaces. The Resort is adjacent to International Trade and Convention Center, 20 min from the airport, 90-second ferry ride to River Street. Be well. Be Westin. ... more   less 
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Also Known As:
Westin Savannah Harbor Golf Resort And Spa
Westin Savannah Harbor Golf Hotel Savannah
Westin Savannah Harbor Hotel
Westin Savannah Harbor Resort
Savannah Westin

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