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Hampton Inn & Suites Savannah/Midtown
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Reviews (1,464)
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All reviewsbruce kimblehistoric districtfront deskparking garageindoor poolthe breakfast areaminute drivethe general managertybee islandbreakfast staffwould stay here againfree breakfastdowntown areagreat place to stayvery nice hotelthe entire staffbeds were comfortable
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Reviewed April 28, 2013

My husband and I recently visited Savannah for several days and stayed at the Hampton Inn-Midtown. It was a short driving distance from the Historic District. But we enjoyed being away from the hustle & bustle. The hotel was nicely decorated and comfortable. It could have used some refurbishing - especially carpet cleaning in our room. The other issue with our room was that the shower door would not close completely. It didn't seem to be a problem with water leaking out onto the ceramic tile floor though. It would also be nice if the shower had a seat in it as does some other Hampton's we have stayed in. The room was clean and was serviced well each day. Staff were friendly and helpful with a nice breakfast buffet and large eating area. We were also happy with the attached parking garage and being able to access it easily. All in all, we were very pleased with our stay at this Hampton.

  • Stayed: April 2013, traveled as a couple
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1  Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

Simple, standard hotel room. Nothing special, nice enough decor. But then I went to get in the bed.... coarse black hairs (multiple) in the bed, under the cover. After the first night I had serious pain in my back and hips that would not go away. By the third night I could not sleep a wink for the pain. I just couldn't find a position to relieve the pain. It was nothing I had ever experienced before, and after just one night back in my own bed it was all gone. This was without a doubt the single most uncomfortable bed I have ever 'tried' to sleep in.

  • Stayed: April 2013, traveled with family
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2  Thank Kim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HIS_Midtown, General Manager at Hampton Inn & Suites Savannah/Midtown, responded to this reviewResponded May 1, 2013

Dear Valued Guest,

We never want our guest’s to have an uncomfortable night’s sleep and we apologize you did not have an excellent stay. Our reviews will testify that our housekeeping staff is known for their excellent work and any debris found in your room is a rare and isolated incident. We will be sure to share your review with our staff to ensure we are providing top service to our guests. Regarding the bed, we are sorry that you found it uncomfortable and hope you told our staff right away so we could accommodate you. We are happy to bring extra blankets, pillows or move a guest to a different room if available in order to meet their comfort needs. We hope you would give our hotel another chance on your return trips to Savannah for an improved experience of our hotel.

Sincerely,
Felton Clark
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2013

The Basics: Check-in was easy and the staff was friendly and welcoming. The room was clean and everything worked. There were plenty of accessible outlets for three women with cell phones, laptops, hair dryers..... Free parking in a covered garage was great. There was adequate space for the food and seating for the breakfast buffet.
Beyond the basics: What set this hotel above others I have stayed at was the friendly and helpful staff. Bruce and Maria were especially helpful - giving us good restaurant suggestions - directions - maps - and Bruce even found us an umbrella to use when it was raining.

  • Stayed: April 2013, traveled with family
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Thank Reetzy52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

Nice clean place to stay, wish at time of check in they would ask how would you be paying your account at end of stay, instead of putting amount on cc given at time of booking. The chlorine in pool was so strong to your eyes burned. However over all stay was good, I would not hesitate to stay there again.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Hampton
Thank Virginia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2013

We had a wonderful stay in Savannah. Rooms were adequate, clean, with comfortable beds. Breakfast was plentiful and delicious, and best of all, the staff was very helpful. Bruce K was especially cordial and gave us wonderful restaurant and activity recommendations.

  • Stayed: April 2013, traveled with friends
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Thank Angel1_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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