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“Great staff and clean rooms”

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Holiday Inn Express Hotel & Suites Savannah-Midtown
Ranked #73 of 113 Hotels in Savannah
GreenLeadersBronze level
Jacksonville, Florida
1 review
“Great staff and clean rooms”
Reviewed December 31, 2013

The hotel was in a great location there were many restaurants near by which made getting dinner easy. The young man at the desk name Johnathan was very helpful and friendly at check in time. I will choose this hotel again when I vist the savannah area again.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mswillson157
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris M, General Manager at Holiday Inn Express Hotel & Suites Savannah-Midtown, responded to this review, January 8, 2014
Hello,

Thank you for choosing the Holiday Inn Express Savannah Midtown.

Chris Manor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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248 reviews from our community

Traveler rating
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    56
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    26
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
London, Canada
Level 6 Contributor
155 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed December 28, 2013

The hotel was a bit difficult to find, because it is located off the road and the signage could be better. Many strip malls and businesses around.

However, check-in was efficient and uneventful. My room was on the fourth floor and rarely did I have to wait for an elevator.

The room was exactly what I had expected, although huge square footage. No issues encountered, except those square pillows that I dislike.

The lobby was spotlessly clean and pleasant. Standard breakfast, although well done, and in an actually dining room.

A decent place to stop on the long trip to Florida.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GWMtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris M, General Manager at Holiday Inn Express Hotel & Suites Savannah-Midtown, responded to this review, January 8, 2014
Hello,

Thank you for choosing the Holiday Inn Express Savannah Midtown. We are in contact with the Olive Garden to have them cut their trees that are blocking our sign. If you are in the area again, please contact me direct.

Chris Manor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fuquay-Varina, North Carolina
Level 4 Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 27, 2013

This is a Standard Holiday Inn; don't expect much and you won't be disappointed. This is not a negative comment, just reality, Holiday Inns aren't 5 star hotels!

Breakfast was cold and disappointing, no coffee at first either. (I guess poor timing.)

Location is good, staff seems friendly.

Room Tip: Avoid pool end, first floor, a bit noisy in morning - housekeeping closet at that end of hall.
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris M, General Manager at Holiday Inn Express Hotel & Suites Savannah-Midtown, responded to this review, January 8, 2014
Thank you for choosing the Holiday Inn Express Savannah Midtown.

Chris Manor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
71 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 26, 2013

Checked in and was greeted by friendly staff members. was given a first floor room. Walked into room and girlfriend immediately noted a mold/ mildew smell. Talked to front desk staff who apologized and promptly gave us a room on a higher floor. Walked into that room, and still noticed a slightly mildewy smell, although it was significantly improved. I looked around the window sill and noticed several signs of water damage. I'm not sure if the hotel experienced a bad storm or internal water leak of some kind, but they should address it. Other than that it was a pretty standard good stay. I would recommend staying here, but would tell you to ask for a room on a higher floor.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hotels2ndhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris M, General Manager at Holiday Inn Express Hotel & Suites Savannah-Midtown, responded to this review, January 8, 2014
Hello,

Thank you for choosing the Holiday Inn Express Savannah Midtown. On January 13, 2014 we are under going a small renovation.. On your next visit contact me direct and I will make sure it a perfect 10.

Chris Manor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level 4 Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 6, 2013

Just like most other HIE you will have stayed at. Clean, friendly and a free breakfast (of basic quality). This particular location seemed very new. We had to stay here as we booked late (for the RnR Marathon) and everything else downtown/mid-town was full. The area is your typical suburbia and nothing special. If you must stay this far from downtown this HIE is a safe bet.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RyleyinSTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris M, General Manager at Holiday Inn Express Hotel & Suites Savannah-Midtown, responded to this review, December 7, 2013
Hello,

Thank you for staying at the Holiday Inn Express Savannah Midtown. Hopefully I'll be running with you guys next year. Wish me luck.

Chris Manor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westerville, Ohio
Level 4 Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 30, 2013 via mobile

We spent one night on our way to Florida. Hotel was clean. Staff were efficient and friendly. Location is okay. Free breakfast was not up to the same caliber I normally find at Holiday Inn Express hotels.

Stayed November 2013, traveled with friends
Helpful?
Thank bmoone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris M, General Manager at Holiday Inn Express Hotel & Suites Savannah-Midtown, responded to this review, December 1, 2013
Hello and thank you for choosing the Holiday Inn Express Savannah Midtown. If you come back to Savannah please stop by to say hello.

Yours in Service,

Chris Manor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level 3 Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 24, 2013

As a platinum member (or any guest), it was not what I expected. Check-in was good; however as a platinum member we are supposed to get an upgrade and I was not even offered that. We were there during the Savannah marathon, so the rates were at I believe 160 a night plus tax--which I get, it's busy so maximize your revenue. But if they are going to charge high rates the product needs to deliver, which it did not. We checked into the room, the entire corridor smelled like smoke (and we were in a non-smoking room). The room was clean but the paint job looked like someone spackled the wall, did no sanding and painted over it in a bunch of places. The worst part of the stay was the constant banging of doors outside the room. We figured it was guests, but no, when we went out it was the housekeeping staff keeping the safety latch closed and going in and out of the rooms. I like to wake up early, but not to constant door slamming. It was a low-rent hotel charging premium prices. Would I stay again--no!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris M, General Manager at Holiday Inn Express Hotel & Suites Savannah-Midtown, responded to this review, December 1, 2013
Hello and thank you for choosing the Holiday Inn Express Savannah Midtown. As a Platinum member upgrades are avaiable based on availability. The Rock and Roll Marathon weekend we completely booked and the suites were given to the guest that booked them. I do apologize for the dissapointment and the next time you come to Savannah contact me directly and I will make sure I take care of you and your family.

Yours in Service,

Chris Manor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Savannah-Midtown

Property: Holiday Inn Express Hotel & Suites Savannah-Midtown
Address: 11325 Abercorn St, Savannah, GA 31419-1825
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Green Hotel in Savannah
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Savannah-Midtown 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Welcome to the Brand New Holiday Inn Express & Suites Savannah/Midtown, where you can enjoy true southern hospitality and one of the most convenient locations in town. Located off the I-95 corridor, we are conveniently with in ten miles of SCAD, Atlantic Armstrong University, Savannah Historic District, St. Joseph's Candler Hospital, Georgia Port Authority, and Hunter Army Field. For the traveler s flying into Savannah we are only a 20 minute drive from Savannah International Airport (SAV). All of our guests at the Holiday Inn Express & Suites Savannah/Midtown will enjoy our free-high speed Internet access and complimentary continental breakfast to start their day. Other hotel amenities that our guests will have the benefit of include a plush triple sheeted bed, outdoor pool, business center, meeting room, exercise facility, high definition television and several restaurants with in walking distance. Whether you are here on business or to kick your feet back, let the Holiday Inn Express & Suites Savannah/Midtown take care of you with our genuine hospitality and expertise in quality customer service! ... more   less 
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Holiday Inn Express Hotel And Suites Savannah-Midtown

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