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“Complete Disappointment”

Ruth's Chris Steak House
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Ranked #106 of 921 Restaurants in Savannah
Certificate of Excellence
Price range: $45 - $100
Cuisines: Steakhouse
More restaurant details
Restaurant details
Good for: Business meetings, Special occasions, Romantic
Dining options: Late Night, Breakfast, Dinner, Reservations
Dining style: Fine Dining
Neighborhood: Downtown
Cross street: Whitaker
Description: Quality Is Not A Trend. It's Our Signature. The memory of a great meal stays with you long after the table's been cleared. Which is why we use only the freshest and finest ingredients, like USDA Prime steaks, fresh-squeezed juices and locally sourced produce. Quality ingredients, attention to detail and that special sizzle - it's what we're passionate about. Whether it's a romantic steak dinner for two, an important business dinner, or a private party, Ruth's Chris Steak House can accommodate your needs. Our Savannah steakhouse provides guests with a warm, comfortable atmosphere and impeccable service.
Reviewed October 12, 2017

We traveled all day and couldn't wait for a nice bottle of wine and a good meal. My husband and I both had the rib eye. What a disappointment. I cook better steaks that this at home. Our steaks came out sizzling and neither of us could wait to bite in but there was so much fat (butter i'm assuming) on the plate, the steak was full of fat and the best park of the meal was the creamed spinach and corn sides. We opted to sit on the bar side of the property and not the formal dining room so my husband could catch an inning or two of the game but other guests wanted the soccer game! It was fairly dark and we saw the price of the steak was $48 and we never expected that each side would be $5, the salad & his gumbo additional charges......our mistake. Overall, our meal was a complete disappointment for a Ruth Chris Steakhouse and with so many fabulous restaurants to chose from in Savannah we will never go back.

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1  Thank piperwings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 - 55 of 521 reviews

Reviewed October 9, 2017

At the recommendation of our hotel we made a reservation for a romantic anniversary dinner. We were not disappointed. From the time we walked in to when we left, we were greeted by name and pampered throughout the great meal. The staff was impeccable in courtesy, and service.
Both our meals were superb, from appetizer to desert, I would say this was an exceptional experience. Our server was Richard, what a fine gentleman !
A perfect anniversary dinner.

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Thank Donald K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2017

We travel to Savannah at least once a year as a "little get away". We always book a dinner at Ruth Chris. Have never had anything but a wonderful experience until this past weekend. Food was spot on as usual. Service was less than par for this usually "on top" of things restaurant. Our server was not attentive at all and failed to reappear at our table unless he was placing the next course. However, the biggest issue and the reason for the title of this review... I understand that everyone's money is green, but I certainly did not expect them to be seating people in board shorts, T-shirts and flip flops. Not just one customer, but several. The family eating beside us had children that looked as if they has just been plucked from the playground. Dirty and un-kept. We enjoy Ruth Chris as it's always been fine dining, but not this time. Maybe they should consider some sort of minimal dress code.

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1  Thank bmcelfresh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2017 via mobile

Great service, food can be more tasteful. I was expecting more flavor for the price. Again service was amazing.

Thank Sharon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2017

Had dinner at Ruth's Chris with my wife for an early birthday celebration. Had been there before and found the steaks to be cooked perfectly. No surprise that they did not disappoint in this area. Also ordered a bottle of wine but as they were out of that vintage, the General Manager (Lindsay Hattaway) was both very gracious and professional as she provided a more expensive recommendation which we found to be exceptional. Would definately recommend for a special occasion and we will return!

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Thank 1970GRAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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