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“Service, Hospitality and Location!”
Review of Andaz Savannah

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Andaz Savannah
Ranked #15 of 115 Hotels in Savannah
Certificate of Excellence
Reviewed November 1, 2013

We truly enjoyed our stay at Andaz. The second you walk in the door they send you to a comfortable lounge area to check you in and ask you would you like a glass of red or white wine. Wow, this is going to be good! Then you sit on the couch and they check you in with their iPad. We took the optional upgrade to a suite and were not disappointed - maybe it was the wine talking! ;-) They are all so friendly and very accommodating! The room was beautiful - on the 3rd floor overlooking Ellis Square. River Street and City Market are a short two block walk away as is Broughton Street. You can't beat the location. Jacob at the lobby bar is an asset - knows where to eat and what to do, and makes a mean cocktail! So many mixers - where do I start!?! The lobby computers are very handy for printing up boarding passes/tour tickets. The first 15 minutes are free, but keep in mind you will pay a per page printing fee - nominal and worth the convenience. The room was more than we could ask for, very clean and comfortable. Two large TVs and a huge bathroom. Can't wait to go back!

  • Stayed: October 2013, traveled as a couple
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Thank Jomo7301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt G, General Manager at Andaz Savannah, responded to this reviewResponded November 11, 2013

Joanne M , thank you for your business and thank you for your nice review. Please come back to Andaz Savannah again soon, Matt

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1,982 - 1,988 of 3,214 reviews

Reviewed October 30, 2013 via mobile

We stayed here during the week of my wedding and we couldn't have been happier!!! From the moment we walked in, everyone was so helpful and such a delight to talk to!! From Joy, at the front desk, to the valet, etc, everyone was awesome!! The hotel had everything we needed and more!! The rooms were really cozy and tge beds were super comfy! We would definitely come back!!! Loved it!

  • Stayed: October 2013
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Thank Chanatucci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt G, General Manager at Andaz Savannah, responded to this reviewResponded October 31, 2013

Chanatucci, thank you for your visit and your nice comments. I will be sure to let Joy know that she made a great impression on you. Looking forward to your next visit! Matt

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Reviewed October 28, 2013

Asked for quiet room as the square can be quite noisy, only disadvantage was fairly dark as faced onto a narrow street with an ofice building opposite. Very pleasant staff and excellent simple restaurant albeit with a limited menu.

  • Stayed: October 2013, traveled with family
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1  Thank GGPtrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt G, General Manager at Andaz Savannah, responded to this reviewResponded October 30, 2013

GGPtrs, thank you for your visit! I am happy you found a quiet spot and happy we exceeded your expectations. Please come back soon, Matt

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Reviewed October 27, 2013

The location makes for the perfect spot from which to walk to historic River Street and many of the squares that make Savannah the popular tourist spot that it is. Also walking distance from dozens of restaurant choices from casual to fine dining.
The staff is ultra friendly. You will experience the true definition of Southern Hospitality.
The accommodations are great and the amenities of Andaz Savannah are superb.

  • Stayed: October 2013, traveled as a couple
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1  Thank Phil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt G, General Manager at Andaz Savannah, responded to this reviewResponded October 30, 2013

phil1727, thank you for staying with us and thank you for the review. I am happy you were able to interact with our team, they really are special. Hope to see you back at Andaz soon, Matt

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Reviewed October 27, 2013

We loved this hotel: excellent, comfortable, and spacious accommodation, helpful staff, delicious and plentiful breakfasts, brilliant location, quiet in the rooms. Thoroughly recommended.

Best of all, if you stay here, you're just around the corner from The Sapphire Grill where we had a delicious dinner.

  • Stayed: April 2013, traveled with family
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Thank JackPudding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt G, General Manager at Andaz Savannah, responded to this reviewResponded October 30, 2013

Jack_Pudding, thank you for your business and thank you for your generous review. Come back soon, Matt

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Reviewed October 27, 2013

They are falling all over themselves to be hip in this place. Service people everywhere, all dress in black, carrying computers, wired up like a rock star giving a concert. Loud music is blaring in the lobby and use try to check in at the non-desk. But, all the good things people say about the place are true-- lots of complementary stuff, very attentive pleasant service, very comfortable rooms and beds. So if you can stand being terribly modern in a very traditional city, go for it.

  • Stayed: October 2013, traveled with family
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Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt G, General Manager at Andaz Savannah, responded to this reviewResponded October 30, 2013

Jim L, thank you for your visit and thank you for your review. Our lobby team got a kick out of your comparison to rock stars at a concert! Hope to see you back at Andaz Savannah again soon, Matt

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Reviewed October 26, 2013

How you view this hotel depends on how well travelled you are, your attitude to noise and the price you pay.

I booked a one bed delux suite some weeks ago at a non discounted rate and directly with Hyatt. Despite speaking to the Hyatt switch board to request a room on the Ellis Square side with a bath was disappointed to be allocated a disabled suite at the back of the building overlooking the fire pit. This meant the room was very dark and even if the windows were closed there was the tinny sound of the speakers echoing in the confined space - these were on even though no one was there. I imagine this would be very noisy at the weekend and in warmer weather when the outside bar was in use.

The bed was very comfortable. Apart from the kitchen area the room was very clean. The staff all seemed polite and friendly and the breakfast was excellent.

The hotel is in a good position in town and is a moments walk from the river, the main shopping street and the DOT and tour bus stops.

I guess my real complaint is with Hyatt - after travelling from the UK the day before I did not have the energy to ask for a room change. Based on my room, the rate charged and my experience of frequent travel in US, UK, Australia and the Far East I would rate this room as average. If I had secured a discounted rate/upgrade as many of these reviewers have I would have rated it more highly.

If noise does not bother you you would be very happy with this hotel.

Room Tip: Contact the hotel if you want a tub as not all the rooms have them. Was happy to pay for valet pa...
See more room tips
  • Stayed: October 2013, traveled as a couple
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Thank Lizzy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt G, General Manager at Andaz Savannah, responded to this reviewResponded October 30, 2013

Lizzy D, my apologies that you did not receive the room you were expecting, it is disappointing to hear that you called to specifically request a view and that the request was not honored. Thank you for your kind comments about the staff and the bed and thank you for your title to your review. I wasn't familiar with the phrase and enjoyed educating myself about Punch magazine and the origins of 'Curate's Egg'. I am hoping you are going for the more recent meaning of something with at least partially redeeming features and not the original context of a wholly bad item being described as only partially bad! Please feel free to contact me directly should you have a chance to return so I can see to your room assignment, Matt

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Additional Information about Andaz Savannah

Address: 14 Barnard Street, Savannah, GA 31401-2521
Location: United States > Georgia > Georgia Coast > Savannah > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Savannah
#2 Romantic Hotel in Savannah
#2 Business Hotel in Savannah
#6 Luxury Hotel in Savannah
Price Range: $177 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Andaz Savannah 4*
Number of rooms: 151
Official Description (provided by the hotel):
Savannah, Georgia has a whole new hotel experience. With its artful decor, relaxed urban vibe and new South sophistication, Andaz Savannah offers a bold new sleek style and a sophisticated attitude to historic Savannah. Experience a fashionable urban escape across from Ellis Square shopping, nightlife and entertainment at Andaz Savannah.When you're ready to get down to relaxation, our 151 ultra-modern guestrooms and suites are sanctuaries of calming repose. Each of our Savannah, Georgia hotel rooms feature sophisticated textures, a modern color palette, large windows, and surprising decor elements, resulting in a stylish haven of city-chic comfort. Delight in thoughtful in-room details such as king-sized beds cloaked in fine linens, walk-in showers and 42" flat screen televisions - details which make Andaz the most captivating of Savannah, Georgia hotels.For the very best in in Savannah dining, join us for dinner at 22 Square. Our very own "Market to Table" restaurant will delight our guests in the local flavor of the city. Our Chef has gone to great lengths to source out ingredients from local farmers and producers to ensure seasonality and freshness. Our bar at 22 Square takes you back to the "Art of the Cocktail" with hand-crafted cocktails made from fresh fruit juices,homemade syrups and tonics and artisanal liquors. ... more   less 
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Also Known As:
Avia Savannah Hotel Savannah
Avia Hotel Savannah
Savannah Avia Hotel

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